Library Operations Manager Jobs in Rock Hill, SC

Regional Library Manager
Charlotte Mecklenburg Library - Independence Regional Library
"Followyour calling, Find your career"
Please apply by 7/23/26
Salary Range $79,262.80 - $99,078.50
This is an exempt(salaried) position. Pay rates are based on education, skill, experience leveland internal equity. Internal equity considerations include an assessment ofthe applicant's salary history and qualifications in comparison to the marketrate and requirements for the job.
CharlotteMecklenburg Library is one of America's leading urban public libraries,serving one of the country's great emerging metropolitan areas in NorthCarolina. Our library system serves a community of approximately one millioncitizens in the city of Charlotte and the towns of Matthews, Pineville, MintHill, Davidson, Cornelius, and Huntersville - all located in MecklenburgCounty. Accessible and welcoming to all, our library celebrates the joy ofreading, fosters learning and growth, connects people to each other and theworld, and inspires individuals with what they can achieve. Through our 20locations, online, and through targeted outreach, we deliver exceptionallibrary services and programs with a mission to create a community of readersand empower individuals with free access to information and the universe ofideas.
Location:
6000 Conference Drive, Charlotte, NC 28212
Position Summary:
TheRegional Library Manager serves as an innovative leader who ensures a highstandard of public service while stewarding a dynamic, collaborative team. Thisposition is responsible for overseeing the daily operations of a library branchof the Charlotte Mecklenburg County Library System (CML).
Thisrole includes supporting and developing a larger staff with departmentmanagers, managing a complex, higher-capacity facility, initiating andmaintaining collaboration with community/neighborhood branch leaders, andpartnering with an expansive, wide-reaching community of leaders to assess andmeet community needs, aligning with CML's mission to improve lives and build astronger community. Thelibrary branch will serve as a public commons, connecting knowledge, culture,and creativity though library programs and specialized services. The branchwill serve as a vibrant, inclusive space, with the goal of strengthening publicengagement, supporting economic opportunity, and connecting communityresources.
Essential Functions:
As a Library Innovator
Leadthe continued development of services and programs, including outreach, whichreflect the evolving needs of a diverse community and align with system-wideprogram plans.
Championinnovation by seeking new, creative and effective initiatives to serve thecommunity.
Utilizedemographic data and community input to ensure programming and services arerelevant, inclusive, and equitable.
Buildstrategic partnerships with educational institutions, workforce developmentagencies, nonprofit and cultural organizations to expand CML's communityimpact.
As a Library Leader
Serveas a liaison between senior leaders and branch staff, regularly reportingrelevant branch successes, trends, and challenges.
Developleadership capacity among a larger staff and foster a culture of excellentperformance, collaboration, inclusivity, accountability, and continuouslearning by intentional staff engagement, performance management, and coaching.
Successfullylead through organizational and operational change by maintaining a positiveculture and providing guidance and support.
Overseeoperations in a complex, higher-capacity facility including safety, security,and maintenance in coordination with County departments and contractors.
Monitorand allocate budgets and other financial resources strategically andresponsibly.
Serveas a primary point of contact for resolving complex customer service concernsand facility issues.
Supervisedepartment Managers, Librarians, Library Associates, and Access Service Staff.
Facilitateregular branch all-staff meetings and individual staff check-ins.
As a Library Collaborator
Workcollectively with peer library managers, staff, and program presenters todeliver exceptional programming and experiences for all ages.
Developand maintain connections with community and neighborhood branches within yourregion (POD), supporting collaboration among staff.
Participatein system-wide strategic initiatives.
Buildand sustain strong partnerships within an expansive, wide-reaching community tofoster community engagement and offer innovative, diverse programming.
Advocatefor CML's mission as a partner in community learning, cultural enrichment,civic engagement, and equitable access to opportunity.
MinimumQualifications:
Experience: Minimum of sevenyears of varied and increasing library and leadership experience.
Education: Master's degree in Library Science from anALA-accredited institution.
Preferred Qualifications:
Provensuccessful, high-level supervisory and management skills within a publiclibrary system or related industry
Department Supervisor experience with 5 or more directreports
Advancedknowledge of current and future-focused library practices, evolving services,and contemporary and emerging resources
Implementationof impactful projects and initiatives
Projectmanagement skills
Provencommitment to strong customer and community service
Successfulrecord with developing staff leadership skills and abilities
Experience working with/supporting the needs andinterests of a teen population
Knowledge,Skills and Abilities:
Knowledge of:
Libraryservices, operations, procedures, and programs
Civic engagementand community partnerships
Budgeting andpersonnel management
Industry trendsand solutions
Working with adiverse population
Collectiondevelopment best practices
Skills:
Excellentat verbal and written communication and public speaking
Proficientin interpersonal and customer service
Adeptat time management and attention to detail
Accomplishedin supervisory and leadership skills
Skilledat the reference interview process
Abilities:
BuildingPartnerships: Identifying opportunities and taking action to build strategicrelationships among teams, branches, departments, and community organizationsto achieve common goals.
Decision-making:Identifying and understanding issues and opportunities; comparing data fromdifferent sources to draw conclusions; using effective approaches for choosinga course of action or developing appropriate solutions; taking action that isconsistent with available facts, constraints and probable consequences.
Collaboration:Working effectively and cooperatively with others; establishing and maintaininggood working relationships.
Technical/ProfessionalKnowledge and Skills: Possessing a higher level of technical and professionalskills and knowledge; keeping up with current developments and trends in areasof expertise.
Planningand Organizing: Establishing courses of action for self and others to ensurethat work is completed efficiently.
CustomerFocus: Ensuring that the customer perspective is a driving force behinddecisions; crafting and implementing service practices that meet customer andorganization needs.
ContinuousLearning: Actively identifying new areas for learning; regularly creating andtaking advantage of learning opportunities; using newly gained knowledge andskills on the job and learning through their application.
WorkStandards: Setting high standards of performance for self and others; assumingresponsibility and accountability for successfully completing assignments;self-driving standards of excellence.
Computer Skills:
Technologicallyadept with PCs, tablets and mobile devices, internet and database searching.
Competentin Microsoft Office Suite, online meeting platforms, and scheduling software.
Work Environment:
Worksin an office setting with moderate noise
Selection:
This classification has been identified as having a role in the developmentof ADA compliant technologies and for which the incumbent agrees tofollow County policies to the best of their abilities in order to meetthese obligations.
ReasonableAccommodations Statement:
To accomplish this job successfully, an individual must be able to perform,with or without reasonable accommodation, each essential functionsatisfactorily. Reasonable accommodations may be made to help enablequalified individuals with disabilities to perform the essential functions.
DisclaimerStatement:
This is not intended to be an all-inclusive list of job-relatedresponsibilities, duties, skills, requirements or working conditions.Other duties may be assigned based on business need and the supervisor'srequest. Mecklenburg County reserves the right to revise the jobdescription at any time. Designated positions may be required to assist inemergency and/or disaster situations