Description
About Cariloha
Cariloha is an omni-channel brand specializing in luxuriously soft, sustainable bedding, bath, and apparel made from eco-friendly bamboo viscose. Rooted in comfort and conscious living, Cariloha blends Caribbean style with the spirit of Aloha to deliver elevated, everyday essentials.
With over 70 stores across 16 countries and a Certified B Corporation designation, Cariloha is committed to building a better, more sustainable future through innovation, quality, and responsible business practices.
Role Overview
We're looking for a highly organized, detail-oriented Creator Commerce Specialist to support and scale our creator, affiliate, and social commerce ecosystem.
This role is the operational backbone of the Creator Commerce team- supporting affiliates, influencers, social publishing, content production, and campaign execution. You will ensure creators are activated, content is published, reporting is accurate, and campaigns run seamlessly from start to finish.
In addition to day-to-day execution, this role will also provide hands-on production and operational support for commercial shoots, content days, and marketing activations.
This is a highly cross-functional role ideal for someone who is both analytical and creatively inclined, thrives in fast-paced environments, and is excited to grow within creator-led commerce.
What You'll Own
1. Affiliate & Creator Program Support
- Support recruitment, onboarding, and management of affiliates and influencersย
- Coordinate product seeding, gifting, and campaign logisticsย
- Maintain creator communication (email, DMs, follow-ups, briefs)ย
- Ensure creators have all necessary assets, links, and tracking informationย
- Track deliverables and ensure timely content postingย
2. Influencer Campaign & Execution Support
- Assist in execution of influencer campaigns from start to finishย
- Maintain campaign trackers (content status, approvals, links, performance)ย
- Support content approvals and ensure brand alignmentย
- Help coordinate contracts, usage rights, and creator paymentsย
- Support campaign reporting and wrap-up documentationย
3. UGC & Content Support
- Source, organize, and manage user-generated content (UGC)ย
- Support briefing creators on content needs and deliverablesย
- Maintain a structured library of high-performing content for reuseย
- Support whitelisting and paid media teams with content organizationย
4. Team & Operational Support
- Support the broader Creator Commerce team across:ย
- Creator campaignsย
- Social commerce initiativesย
- Live commerce and content programs (as needed)ย
- Keep projects moving by managing timelines, trackers, and communicationย
- Act as a highly reliable operational support resource across multiple initiativesย
Requirements
Success in This Role Looks Like
- Seamless execution across creator, affiliate, and social programsย
- Highly organized campaign tracking and reporting systemsย
- Consistent, timely, and high-quality social publishingย
- Strong operational support during shoots and content production daysย
- Increased efficiency and output across the Creator Commerce functionย
- Reliable support that enables the team to scale faster and execute more campaignsย
Who You Are
- 2-3 years of experience in social media, influencer marketing, content production, or digital marketingย
- Extremely organized with strong attention to detail and follow-throughย
- Strong written communication skills (captions, creator outreach, coordination)ย
- Comfortable working across multiple fast-moving projectsย
- Basic proficiency in Canva (required)ย
- Interest in or exposure to photo/video production or shoot environmentsย
- Familiarity with TikTok, Instagram, and creator platformsย
- Analytical mindset with comfort working in spreadsheets and reporting toolsย
- Proactive, hands-on, and willing to "run around and get things done"ย
- Strong team player who thrives in execution-heavy environmentsย
- Available to travel 30-40% of the year
Bonus Points
- Experience working with influencer or affiliate programsย
- Exposure to TikTok Shop or social commerce ecosystemsย
- Basic photo/video capture or editing skills (CapCut, Adobe, etc.)ย
- Experience assisting on brand shoots, production sets, or content studiosย
- Available to travel 30-40% of the year
Compensation & Benefits
- Medical, dental, vision, and life insuranceย
- 401(k) with company matchย
- Paid time off (PTO)ย
- Flexible work scheduleย
- Gym membership optionsย
- Employee recognition programs, including monetary rewards and annual "Live Your Dream" awardsย
- Generous employee product discounts and annual product giveawaysย
- Company events, catered meals, and a fully stocked kitchenย
- Annual one-on-one financial consulting