Children's Library Assistant - Part Time
Charlotte Mecklenburg Library
"Followyour calling, Find your career"
Please apply by 6/30/26
Pay rate: $20.00 per hour
19 hours per week - Schedules will include some nights andweekends
Location: Matthews Library - 230 Matthews Station St., Matthews, NC 28105
Charlotte Mecklenburg Library is one of America's leading urban public libraries, serving one of the country's great emerging metropolitan areas in North Carolina. Our library system serves a community of approximately one million citizens in the city of Charlotte and the towns of Matthews, Pineville, Mint Hill, Davidson, Cornelius, and Huntersville - all located in Mecklenburg County. Accessible and welcoming to all, our library celebrates the joy of reading, fosters learning and growth, connects people to each other and the world, and inspires individuals with what they can achieve. Through our 20 locations, online, and through targeted outreach, we deliver exceptional library services and programs with a mission to create a community of readers and empower individuals with free access to information and the universe of ideas.
Position Summary
The Part-time Children's Library Assistant delivers a high level of qualitylibrary services ensuring the provision of value-added experiences for allcustomers and performs routine tasks in support of the library. This positionworks primarily in the children's department in a busy library location.
Essential Functions
Promote the library's collection and services
Perform circulation activities
Provide service desk coverage
Provide materials to appropriate bins for transfer
Provides research assistance to customers
Utilize integrated library systems software
Assisting customers at several service points, but primarily in the children'sdepartment
Training and assisting customers on various library policies, procedures, andprocesses
Collaborating with Librarians to deliver programming and outreach services
Assisting with volunteer management
Perform shelving and weeding duties
Minimum Qualifications
Experience: Minimum of one year of customer service experience includinglibrary or retail.
Education: High School diploma or equivalent
Combination of relevant education and relevant experience accepted? Yes
PreferredQualifications
Experience working with children ages 0-11
Knowledge of integrated library systems software
Bilingual
Knowledge, Skills andAbilities
Knowledge of
Alpha-numeric sorting systems
Various library systems
Telephone etiquette
Skills
Technology adeptness
Excellent interpersonal and customer service skills
Excellent time management skills with attention to detail
Abilities
Adaptability: Maintaining effectiveness when experiencing major changes inresponsibilities or environment; adjusting effectively within new workstructures, processes, requirements, or cultures
Communication: Clearly conveying information to individuals or groups
Collaboration: Working effectively and cooperatively with others; establishingand maintaining good working relationships
Technical/professional Knowledge and Skills: Having achieved a satisfactorylevel of technical and professional skill or knowledge in position-relatedareas; keeping up with current developments and trends in areas of expertise
Work Standards: Setting high standards of performance for self; assumingresponsibility and accountability for successfully completing assignments ortasks; self-imposing standards of excellence
Computer Skills
Proficient in various computer applications including Microsoft Office Suite
Work Environment
Works in an office setting with moderate noise
Selection
This classification has been identified as having a role in the development ofADA compliant technologies and for which the incumbent agrees to follow Countypolicies to the best of their abilities in order to meet these obligations. No
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform,with or without reasonable accommodation, each essential functionsatisfactorily. Reasonable accommodations may be made to help enable qualifiedindividuals with disabilities to perform the essential functions.
Disclaimer Statement
This is not intended to be an all-inclusive list of job-relatedresponsibilities, duties, skills, requirements or working conditions. Otherduties may be assigned based on business need and the supervisor's request.Mecklenburg County reserves the right to revise the job description at anytime. Designated positions may be required to assist in emergency and/ordisaster situations.