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Library Customer Service Assistant Jobs in Union, NJ

BERGEN COMM COLLEGE

Senior Library Assistant

Paramus, NJ · On-site

$42K - $47K/yr

The Senior Library Assistant will assist in all basic operations of Library Access Services, Media ... Customer service * Oral and Written Communication * Customer and Student Focus * Building ...

100 Church Street Club Inc

Service Assistant

Manhattan, NY · On-site

$16.50 - $22/hr

Role Overview The Server Assistant plays an essential role in delivering a seamless dining ... Customer Service * Strong Communication Skills * Fine Dining Service * Ability to work in a fast ...

The OLB Group Inc.

Customer Service

New York, NY · On-site

$17.50 - $23.75/hr

NONE Answer calls professionally to provide information about products and services. Assist with questions or concerns pertaining to merchant account and billing statements. Handle customer ...

tcw

Customer Service Representative

Bronx, NY · On-site

$16.75 - $22.75/hr

Run credits as approved by management. * Assist with AR/AP functions. * Provide backup vacation ... Minimum 4 years in customer service/sales required. * Ability to read, write, and speak fluently in ...

tcw

Customer Service Representative

Bronx, NY · On-site

$16.75 - $22.75/hr

Run credits as approved by management. * Assist with AR/AP functions. * Provide backup vacation ... Previous customer service/sales preferred. * Ability to read, write, and speak fluently in English ...

Workforce 1

Customer Service Associate

Staten Island, NY · On-site

$17 - $20/hr

Greet customers promptly and provide friendly, courteous service. * Assist customers with locating products and answering questions. * Operate the cash register and process transactions accurately.

GSP Campaigns

Customer Service Representative

New York, NY · On-site

$17.50 - $23.75/hr

Provide clear information about our products/services. * Assist customers with questions, sign-ups, or purchases. * Ensure an excellent customer experience at all times. * Support the team in setting ...

Jobs for Humanity

Customer Service Associate

New York, NY · On-site +1

$15.75 - $22/hr

Company Description We are looking for a motivated and customer-focused professional to join our ... services Assist with client account management, ensuring accurate records and issue resolution ...

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All JobsLibrary Customer Service JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Union, NJ

Library Customer Service Assistant information

See Union, NJ salary details

$12

$20

$28

How much do library customer service assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for library customer service assistant in Union, NJ is $20.41, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $23.27 per hour, depending on experience, location, and employer.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What qualifications are needed to be a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may also prefer familiarity with library management systems or relevant certifications. Specific qualifications can vary by library or organization.

What are popular job titles related to Library Customer Service Assistant jobs in Union, NJ?

For Library Customer Service Assistant jobs in Union, NJ, the most frequently searched job titles are:

What job categories do people searching Library Customer Service Assistant jobs in Union, NJ look for?

The top searched job categories for Library Customer Service Assistant jobs in Union, NJ are:

What cities near Union, NJ are hiring for Library Customer Service Assistant jobs?

Cities near Union, NJ with the most Library Customer Service Assistant job openings:

Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Union, NJ as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $42,444 per year, or $20.4 per hour.

Library Page - Hamilton Fish Park Library

The New York Public Library

Manhattan, NY

$17/hr

Part-time

Posted 5 days ago

New York Public Library rating

7.5

Company rating: 7.5 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

Description
Library Page positions are educational opportunities for candidates who are currently enrolled as students in an accredited educational program.

Do you love books and love helping people? The New York Public Library has been an essential provider of free books, information, ideas and education for all New Yorkers for more than 100 years.  As a Library Page at The New York Public Library you will do that and much more.  A Page position is meant to give you knowledge about what it means to work within a library system. You will have access to a wealth of knowledge and experience which will allow you to decide if the library is where you want to begin your career. We are looking for candidates that demonstrate a strong work ethic, are reliable and possess excellent written and verbal communications skills. You will be expected to be an ambassador for the library, so a friendly demeanor goes a long way. 
 
You will have access to the Library Page Fellowship Program as a Library Page. A career growth development program that empowers youth as they shape their careers. The Program provides resources to help develop career readiness skills, explore career goals, and provide on-the-job coaching, training, and mentorship.

The library page position is scheduled for 14 hours per week, including evenings and Saturdays.  Schedules are variable based on library needs and may be subject to change.

Key Responsibilities
Responsibilities

Under the direction of a Page supervisor, the Library Page:
  • Projects a positive and courteous attitude to the public by providing exceptional customer service
  • Shelves and arranges books, CDs, DVDs and other library materials in order alphabetically and numerically
  • Answers in-person inquiries, helps patrons locate needed materials and refers patrons to the appropriate place or person for assistance
  • Assists patrons with basic computer, internet and audio/visual equipment usage
  • Locates and prepares library materials requested by patrons
  • Assists staff with checking materials for damage and removing them from the shelves
  • Helps set up public spaces for events and programs
  • Performs other related tasks as needed

Skills Knowledge and Expertise
Required Education and Certifications 
  • Page Positions are reserved for candidates who are currently enrolled as students in a degree program/accredited school. (High School, GED Program, Associate's Degree, Bachelor's Degree, Master's Degree, etc)
  • Proper employment certificate for minors under 18 as required by NYS law 

Required Experience
  • Ability to troubleshoot basic computer and printer issues preferred
  • Experience with eReaders and library technologies preferred
  • Ability to speak foreign languages preferred

Required Skills 
  • Ability to accurately and efficiently sort and arrange items in alphanumeric order
  • Strong organizational skills and ability to follow detailed instruction in a fast-paced environment
  • Excellent customer service skills and the ability to work with a diverse patronage
  • Superb interpersonal and communication skills
  • Strong problem-solving skills
  • Demonstrated ability to work as part of a team
  • Demonstrated reliability and professionalism
  • Basic computer and basic technology skills such as Microsoft Office Suite and Google Applications

More...
Managerial/Supervisory Responsibilities: 
  • Navigates customer interactions and escalates issues to the manager

NYPL Core Values:  
All team members are expected and encouraged to embody the NYPL Core Values:
  • Be Helpful to patrons and colleagues
  • Be Resourceful in solving problems 
  • Be Curious in all aspects of your work
  • Be Welcoming and Inclusive

Work Environment
  • Public service library

Physical Duties
  • Moderate lifting required (up to 25 lbs)
  • Pushing book trucks

Pre-Placement Physical Required? 
No

Schedule 
Part time hours to be scheduled during regular branch hours. 

What New York Public Library employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

New York Public Library logo

About New York Public Library

Sourced by ZipRecruiter

The New York Public Library is a free provider of education and information for the people of New York and beyond. With 92 locations--including research and branch libraries--throughout the Bronx, Manhattan, and Staten Island, the Library offers free materials, computer access, classes, exhibitions, programming and more to everyone from toddlers to scholars, and has seen record numbers of attendance and circulation in recent years. The New York Public Library serves more than 18 million patrons who come through its doors annually and millions more around the globe who use its resources at www.nypl.org.

Industry

Libraries and archives

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US

Year founded

1895

View All New York Public Library Jobs