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Library Customer Service Assistant Jobs in Union, NJ

Brooklyn Public Library

Library Page

Brooklyn, NY · On-site

$17/hr

May assist with circulation duties * Maintains/organizes shelves * Provides assistance to patrons ... Ability to provide excellent customer service to internal & external customers * Detail oriented

New

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Library Customer Service Assistant information

See Union, NJ salary details

$12

$20

$28

How much do library customer service assistant jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for library customer service assistant in Union, NJ is $20.41, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $23.27 per hour, depending on experience, location, and employer.

What qualifications do you need for a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Good communication skills, basic computer literacy, and a friendly attitude are important; some positions may require familiarity with library management systems or customer service experience.

How to get hired as a library customer service assistant?

To get hired as a library customer service assistant, applicants should typically have a high school diploma or equivalent, demonstrate strong communication and customer service skills, and be familiar with library systems or cataloging software. Volunteering or prior experience in customer service can improve chances, and some positions may require background checks or training on library policies. Applying through the library’s official website or in person and highlighting relevant skills in the application can increase employment prospects.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.

What are popular job titles related to Library Customer Service Assistant jobs in Union, NJ?

For Library Customer Service Assistant jobs in Union, NJ, the most frequently searched job titles are:

What job categories do people searching Library Customer Service Assistant jobs in Union, NJ look for?

The top searched job categories for Library Customer Service Assistant jobs in Union, NJ are:

What cities near Union, NJ are hiring for Library Customer Service Assistant jobs?

Cities near Union, NJ with the most Library Customer Service Assistant job openings:

Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Union, NJ as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $42,444 per year, or $20.4 per hour.

Library Page

Brooklyn Public Library

Brooklyn, NY • On-site

$17/hr

Other

Posted 3 days ago

New

Job description

Library Page

The Library Page assists branch staff with day-to-day library operations including customer service, circulation and maintenance.

This is a part-time position. The salary for this position is $17.00 per hour for up to a 19-hour workweek.

Responsibilities

  • Shelves books and materials
  • Performs routine clerical duties
  • Assists with branch programs and activities
  • May assist with circulation duties
  • Maintains/organizes shelves
  • Provides assistance to patrons
  • Other duties as assigned

Qualifications

  • High school graduate or current student
  • Valid working papers (if under 18)
  • Demonstrated literacy skills including reading & alphabetizing
  • Ability to take direction and work independently as well as in a team environment
  • Ability to provide excellent customer service to internal & external customers
  • Detail oriented
  • Requires ability to bend, lift, reach and stand

We seek professionals dedicated to providing excellent customer service, developing fruitful partnerships in the community, and implementing programs aligned with our mission and vision. You will be immersed in a motivating and challenging environment where innovation is key to the organization. If you are looking to be a part of a stimulating workplace that is highly regarded by its culturally diverse community, BPL is the place to be.

Brooklyn Public Library is an equal opportunity employer.

Apply