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Library Customer Service Assistant Jobs in Hoboken, NJ

Collegiate School

Library Assistant

Manhattan, NY · On-site

Collegiate School seeks a highly organized, detail-oriented and service-minded Library Assistant to join the School's Library team. This part-time, school-year position works approximately 18-20 ...

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Library Customer Service Assistant information

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$12

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$30

How much do library customer service assistant jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for library customer service assistant in Hoboken, NJ is $21.91, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $25.00 per hour, depending on experience, location, and employer.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What qualifications are needed to be a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may also prefer familiarity with library management systems or relevant certifications. Specific qualifications can vary by library or organization.

What are popular job titles related to Library Customer Service Assistant jobs in Hoboken, NJ?

For Library Customer Service Assistant jobs in Hoboken, NJ, the most frequently searched job titles are:

What job categories do people searching Library Customer Service Assistant jobs in Hoboken, NJ look for?

The top searched job categories for Library Customer Service Assistant jobs in Hoboken, NJ are:

What cities near Hoboken, NJ are hiring for Library Customer Service Assistant jobs?

Cities near Hoboken, NJ with the most Library Customer Service Assistant job openings:

Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Hoboken, NJ as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,570 per year, or $21.9 per hour.

CUSTOMER SERVICE ASSISTANT

East Hanover, NJ • On-site

Compass Group
Catering • 10K+ employees

6.4

Company rating: 6.4 out of 10

Based on 1,095 frontline employees who took The Breakroom Quiz

349th of 499 rated business services

Free food

People enjoy working here

Recommended by students

Learn more about Compass Groupexternal

$25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

  • We have an opening for a full time CUSTOMER SERVICE ASSISTANT position.
  • Location: Mondelez - 200 DeForest Avenue, East Hanover, NJ 07936 Note: online applications accepted only.
  • Schedule: Full time schedule. Monday - Friday, 7:30 am - 4:00 pm. More details upon interview.
  • Requirement: Receptionist and Microsoft experience, including Word, Excel, and PowerPoint required.
  • Pay Range: $21.00 per hour to $25.00 per hour
ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).
We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1555477.
The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg
Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM's clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets.
ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.
In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).
Job Summary
Summary: Serves as a customer service representative in a call center and provides work order management support for staff/customers.
Essential Duties and Responsibilities:
  • Answers the telephone, responds to customer emails and provides general assistance to customers.
  • Reviews and promotes service requests submitted by customers.
  • Provides clerical support; maintains files and records.
  • Prepares routine correspondence, forms and other documents.
  • Collects, verifies, retrieves and enters data.
  • Operates standard office equipment.
  • Completes project assignments.
  • Assists in the preparation and proofing of materials for reports and other publications.
  • Interacts effectively with staff, students and faculty while conducting daily workplace duties.
  • Communicates with customers to complete work in a cost-effective, efficient and safe manner.
  • Maintains a clean and safe work environment.
  • Performs other duties as assigned.

Associates at ESFM are offered many fantastic benefits.
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ESFM.pdf
About Compass Group: Achieving leadership in the foodservice and facility management industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
ESFM maintains a drug-free workplace.
ESFM

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