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Library Customer Service Assistant Jobs in Hoboken, NJ

BERGEN COMM COLLEGE

Senior Library Assistant

Paramus, NJ · On-site

$42K - $47K/yr

The Senior Library Assistant will assist in all basic operations of Library Access Services, Media ... Customer service * Oral and Written Communication * Customer and Student Focus * Building ...

100 Church Street Club Inc

Service Assistant

Manhattan, NY · On-site

$16.50 - $22/hr

Role Overview The Server Assistant plays an essential role in delivering a seamless dining ... Customer Service * Strong Communication Skills * Fine Dining Service * Ability to work in a fast ...

tcw

Customer Service Representative

Bronx, NY

$16.75 - $22.75/hr

Run credits as approved by management. * Assist with AR/AP functions. * Provide backup vacation ... Minimum 4 years in customer service/sales required. * Ability to read, write, and speak fluently in ...

tcw

Customer Service Representative

Bronx, NY · On-site

$16.75 - $22.75/hr

Run credits as approved by management. * Assist with AR/AP functions. * Provide backup vacation ... Previous customer service/sales preferred. * Ability to read, write, and speak fluently in English ...

The OLB Group Inc.

Customer Service

New York, NY · On-site

$17.50 - $23.75/hr

NONE Answer calls professionally to provide information about products and services. Assist with questions or concerns pertaining to merchant account and billing statements. Handle customer ...

GSP Campaigns

Customer Service Representative

New York, NY

$17.50 - $23.75/hr

Provide clear information about our products/services. * Assist customers with questions, sign-ups, or purchases. * Ensure an excellent customer experience at all times. * Support the team in setting ...

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All JobsLibrary Customer Service JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Hoboken, NJ

Library Customer Service Assistant information

See Hoboken, NJ salary details

$12

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$30

How much do library customer service assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for library customer service assistant in Hoboken, NJ is $21.91, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $25.00 per hour, depending on experience, location, and employer.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What qualifications are needed to be a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may also prefer familiarity with library management systems or relevant certifications. Specific qualifications can vary by library or organization.

What are popular job titles related to Library Customer Service Assistant jobs in Hoboken, NJ?

For Library Customer Service Assistant jobs in Hoboken, NJ, the most frequently searched job titles are:

What job categories do people searching Library Customer Service Assistant jobs in Hoboken, NJ look for?

The top searched job categories for Library Customer Service Assistant jobs in Hoboken, NJ are:

What cities near Hoboken, NJ are hiring for Library Customer Service Assistant jobs?

Cities near Hoboken, NJ with the most Library Customer Service Assistant job openings:

Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Hoboken, NJ as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,570 per year, or $21.9 per hour.

Senior Library Assistant

BERGEN COMM COLLEGE

Paramus, NJ • On-site

$42K - $47K/yr

Other

Medical, Dental, Vision, Retirement

Posted 4 days ago

Job description

Senior Library Assistant

The Senior Library Assistant will assist in all basic operations of Library Access Services, Media Services, and Interlibrary Loan and may include additional responsibilities working with various modules of an integrated library system.

Responsibilities include but are not limited to:

  • Provides assistance for Service Desk and Media Services; duties including check-out/check-in of library materials/equipment and retrieving and shelving the library materials
  • Responsible for all Interlibrary Loan functions; handling incoming and lending requests, including processing and tracking.
  • Explains library policies, procedures, and regulations to patrons
  • Advises and assists faculty and students in the use of computer and multimedia equipment for academic use
  • Assists patrons in using online catalog and locating reserve materials
  • Assists with collection maintenance: shelving, shelf reading, inventory
  • Plans and sets up exhibits
  • Monitors public areas for appearance and compliance with Library policies
  • Performs other duties as assigned

Special Skills and Qualifications

Education: Associate's Degree or equivalent required; bachelor's degree preferred.

Experience: Two (2) years of related library experience. Experience with an integrated library management system, OCLC WMS preferred.

Other: Requires standing, bending, stooping down and pushing; repetitive use of upper extremities including hand coordination activities; clear speech, visual and hearing acuity; must be able to lift 30lbs.

Knowledge, Skills and Abilities: Demonstrates understanding of the community college mission and practices an open door policy.

  • Working knowledge of activities, policies, and procedures for Interlibrary Loan Services
  • Experience working with computers and media equipment: email, word, spreadsheet applications, internet searching, scanners, troubleshooting
  • Self-motivated, work accurately with attention to detail and follow through
  • Ability to work well within a team and also independently using relevant knowledge to determine best course of action
  • Must have demonstrated ability to employ a balanced and positive approach to all work activities and work collaboratively across various constituencies of the College and with vendors and external constituencies.

Exhibits strong skills in:

  • Customer service
  • Oral and Written Communication
  • Customer and Student Focus
  • Building Relationships
  • Organizing
  • Planning

Salary and Benefits

  • Annual Salary is $42,750-$47,500
  • NJ Educator's Health Plan with Free Dental and Vision. NJ State Pension Plan.
  • 13 vacation days, 15 sick days, 4 personal days, 2 floating holidays, 3 Partial Sick Days, all designated holidays and 5 non-designated holidays a year.

Bergen Community College provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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