ZipRecruiter

Log In

1

Library Customer Service Assistant Jobs in Toronto, ON

Dollar Tree

Customer Service Associate

Mississauga, ON · On-site

$17.60/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate

Burlington, ON · On-site

$17.60/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate

Burlington, ON · On-site

$17.60/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

FCT

Representative, Customer Service

Oakville, ON · On-site

As a Customer Service Representative, you will be responsible for inbound and outbound calls. You ... Organize rush requests * Assist with preparation of document packages and reporting * Meet and ...

Dollar Tree

Customer Service Associate

Newmarket, ON · On-site

$17.60/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

previous pagenext page

Showing results 21-40

All JobsLibrary Customer Service JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Toronto, ON

Library Customer Service Assistant information

See Toronto, ON salary details

$8

$16

$26

How much do library customer service assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for library customer service assistant in Toronto, ON is $16.58, according to ZipRecruiter salary data. Most workers in this role earn between $12.16 and $19.27 per hour, depending on experience, location, and employer.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What qualifications are needed to be a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may also prefer familiarity with library management systems or relevant certifications. Specific qualifications can vary by library or organization.

What are popular job titles related to Library Customer Service Assistant jobs in Toronto, ON?

For Library Customer Service Assistant jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Library Customer Service Assistant jobs in Toronto, ON look for?

The top searched job categories for Library Customer Service Assistant jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Library Customer Service Assistant jobs?

Cities near Toronto, ON with the most Library Customer Service Assistant job openings:

Library Customer Service Assistant jobs near you

Customer Service Representative

Farm Boy Inc.

Newmarket, ON • On-site

Full-time

Medical, Dental, Life, Retirement

Re-posted 23 days ago

Job description

Company Description

If you’re looking for more, you’ve come to the right place.

From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that’s what makes us special. Our team members uphold the standards we set long ago by making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets opportunity.

Job Description

Be part of what makes us different.

You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for detail and a passion for teamwork, you’ll ensure products are displayed beautifully and customers feel supported every step of their visit. Here are some of the other ways you’ll help us stand out:

  • Deliver warm, confident, and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience.
  • Welcome, greet, and assist customers using Farm Boy Service Standards while sharing your knowledge and enthusiasm for our products.
  • Package, stock, and rotate merchandise on display counters and shelves, ensuring high-quality presentation and accurate signage.
  • Maintain clean, safe, and organized work and storage areas through general housekeeping duties, including sweeping, mopping, and dusting.
  • Follow all corporate policies and procedures, with a strong focus on Health & Safety, Food Safety, and proper equipment use.
  • Complete designated opening and closing procedures and support fellow Team Members as needed.
  • Support the team with additional duties on a periodic basis.
Qualifications

What you bring to the table.

We provide the opportunity, and you bring the potential.

  • A genuine passion for delivering engaging and exceptional customer service.
  • Retail experience is considered an asset; an equivalent combination of education and experience will also be considered.
  • The ability to work independently with attention to detail and pride in delivering quality results and maintaining cleanliness standards.
  • A collaborative, team-oriented approach supported by strong communication and organizational skills.
  • Thrive in a fast-paced, hands-on setting that involves multiple deadlines, extended periods of standing, heavy lifting, and work that may be performed in cooler, freezer, and outdoor conditions.
  • Flexibility to work a dynamic schedule including evenings, weekends, and holidays.
  • Fluency in English; French language skills considered an asset.

What we bring to the table.

At Farm Boy, we believe in supporting our Team Members throughout their careers. From the head office to the individual store, we’re proud to stand out in the market as a workplace that offers:

  • Comprehensive benefit program and coverage that varies by position.
  • Coverage may include healthcare, dental care, disability coverage, life insurance and registered retirement savings program.
  • A 10% discount on in-store purchases.
  • On-the-job training and the prioritization of internal promotions to help you grow and embrace new opportunities.
  • The opportunity to support local neighbourhoods through our community programs.

Additional Information

Grow a Career with us...

Farm Boy takes pride in growing a team that represents the best in the business. Join us for the career you’re craving! 

We are committed to building a diverse and inclusive workplace. We encourage individuals from all backgrounds, identities, and experiences to apply—including those with non-traditional career paths.

We strive to create an environment where everyone feels valued, respected, and supported. Accommodations are available upon request for employees and applicants who may require them.

We do not use AI to assist in the recruitment process and this job posting is for an existing vacancy. 

Apply