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Library Customer Service Assistant Jobs in Miami, FL

Lucid Motors

Service Assitant,Miami

Miami, FL

$14.25 - $19.25/hr

The Service Assistant position works with other members of the service team to make sure the day-to ... Provides a world-class customer experience to all Lucid clients, both internal and external

Lucid Motors

Service Assitant,Miami

Miami, FL · On-site

$14.25 - $19.25/hr

Service Assistant, Miami Florida, United States At Lucid, we are creating exceptional mobility ... Provides a world-class customer experience to all Lucid clients, both internal and external

Swatch Group

Customer Service Specialist

Miami, FL · On-site

$16.25 - $21.50/hr

Customer Service Representative, Customer Service Associate, Customer Service Assistant, Customer Service Coordinator, and Customer Service Agent. This description outlines the basic responsibilities ...

Swatch Group

Customer Service Specialist

Miami, FL · On-site

$16.25 - $21.50/hr

Customer Service Representative, Customer Service Associate, Customer Service Assistant, Customer Service Coordinator, and Customer Service Agent. This description outlines the basic responsibilities ...

Lucid Motors

Service Assitant,Miami

Miami, FL · On-site

$14.25 - $19.25/hr

The Service Assistant position works with other members of the service team to make sure the day-to ... Provides a world-class customer experience to all Lucid clients, both internal and external

Lucid Motors

Service Assitant,Miami

Miami, FL · On-site

$14.25 - $19.25/hr

The Service Assistant position works with other members of the service team to make sure the day-to ... Provides a world-class customer experience to all Lucid clients, both internal and external

Express Employment Professionals

Be Seen First

Customer Service Representative

Miramar, FL · On-site

$16/hr

Provide accurate information regarding furniture products, availability, pricing, orders, and services. * Assist customers with product questions, order status, delivery information, and general ...

Express Employment Professionals

Be Seen First

Customer Service Representative

Miramar, FL · On-site

$16/hr

Provide accurate information regarding furniture products, availability, pricing, orders, and services. * Assist customers with product questions, order status, delivery information, and general ...

Southland Floors

Be Seen First

Customer Service

Pompano Beach, FL · On-site

$18/hr

Based out of Pompano Beach, FL, we are looking for a Customer Service Representative. Job Overview ... Duties include: - Answer phone calls - Greet customers and assist them in placing or picking up ...

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All JobsLibrary Customer Service JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Miami, FL

Library Customer Service Assistant information

See Miami, FL salary details

$11

$19

$26

How much do library customer service assistant jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for library customer service assistant in Miami, FL is $19.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.83 per hour, depending on experience, location, and employer.

What qualifications do you need for a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Good communication skills, basic computer literacy, and a friendly attitude are important; some positions may require familiarity with library management systems or customer service experience.

How to get hired as a library customer service assistant?

To get hired as a library customer service assistant, applicants should typically have a high school diploma or equivalent, demonstrate strong communication and customer service skills, and be familiar with library systems or cataloging software. Volunteering or prior experience in customer service can improve chances, and some positions may require background checks or training on library policies. Applying through the library’s official website or in person and highlighting relevant skills in the application can increase employment prospects.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.
What are popular job titles related to Library Customer Service Assistant jobs in Miami, FL? For Library Customer Service Assistant jobs in Miami, FL, the most frequently searched job titles are:
What job categories do people searching Library Customer Service Assistant jobs in Miami, FL look for? The top searched job categories for Library Customer Service Assistant jobs in Miami, FL are:
What cities near Miami, FL are hiring for Library Customer Service Assistant jobs? Cities near Miami, FL with the most Library Customer Service Assistant job openings:
Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Miami, FL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,837 per year, or $19.2 per hour.

Associate Law Library Director

St. Thomas University

Miami Gardens, FL • On-site

Full-time

Re-posted 8 days ago

Job description

Summary
Under the direction of the Law Library Director, this staff member will be primarily responsible to oversee the overall functioning of the Law Library with direct supervision over the heads of all Law Library functions and staff. They will assist the Law Library Director on all administrative library workflow matters and responsible for the administration of the Law Library in the Director's absence.
Essential Functions
Associate Librarian Duties
  • In collaboration with the Law Library Director, provide strategic guidance on how the law library can be most effective in teaching, research, and providing services to the College of Law, the University, and other constituents.

  • Assist in developing the law library's mission, vision, and values, to support the College of Law's mission and strategic plan as well as the University's mission and strategic plan.
  • Assist with the development of all law library policies.
  • Assist the Director in library administration and coordination of interdepartmental activities withinthe library.
  • Supervise the law library in the director's absence.
  • Implement and oversee the law library's human resources policies, including recruitment, hiring, evaluation and training. Oversee and coordinate Law Library staff vacation requests and absence reports. Direct the hiring of student assistants
    • Interview and participate in the selection of assigned staff; conduct performance appraisals and suggest professional development opportunities in accordance with university policies and procedures.
  • Assist the Director by in coordinating all facilities management services and issues dealing with the Office of Physical Plantand all telecommunications needs with the Law School Administration.
  • Coordinate Law Library membership in the different cooperating consortia, professional organizations, or any other groups to which the Law Library belongs to.
  • Maintain and provide information an d s t at is t ic s an d assist with preparing reports for ABA, SEFLIN, SACS, Department of Education, and other accrediting agencies.
  • Monitor the expenses of the faculty book account in consultation with the Faculty Services and Scholarly Communications Librarian and communicate with the faculty when necessary.
  • Recommend the organizational structure, staffing and functional responsibilities of the law library.
  • Assist the director in communications with library vendors and Collection Management Services to ensure proper resources are made available.
  • Assist the Director with strategic planning and long-term initiatives with the Law Library and University Library system.
  • Assist the Director in oversight of the STU Audiovisual department with regard to law school classroom technologies and support.

Public Services Duties
  • Provide research and reference support to all library patrons.
  • Lead the development and maintenance of research guides, bibliographic tools, the law library webpage
  • Coordinate and teach guest lectures, lunch and learns, and other curricular and extra-curricular programming that involves general and specialized legal research.
  • Prepare instructional material and training sessions and participate in legal research instructional programs as requested or needed by law school faculty or student organizations.

  • Assist with collection development with emphasis on non-print material.
  • Keep statistics on special project and assignments.
  • In the absence of the Faculty Services Librarian, provide direct support to the Law School faculty for research, materials, and training requests including Canvas, Westlaw/TWEN, LexisNexis/Lexis Classroom, Bloomberg Law and other law school technologies and resources.
  • Participates in general Reference & Research services as part of regular workflow, including regular shifts at the reference desk.

Other duties
  • Represent the Law Library in local, regional, and national meetings as requested.
  • Serve on University and/or Law School Committees and participate in University and Law School events as requested.
  • Keep informed of new trends in access services and the law profession.
  • Recommend materials and services to Library Administration based upon current trends in use amongst faculty and students.
  • Teach courses in legal research and legal writing as needed in coordination with the Associate Dean for Academic Affairs and the Director of Legal Writing.

Competencies
  • Strong and effective communication skills, both oral and written.
  • Strong supervisory skills with the ability to manage and develop staff.
  • Strong interpersonal skills including the ability to work effectively with students and faculty from a wide diversity of background and educational experiences.
  • Organizational, planning, and administrative skills including the ability to work effectively on broad as well as detailed projects.
  • Ability to work in a network environment including working with an integrated library system.
  • Knowledge and ability to work with legal databases and common law school and educational technologies, and the ability to design library instructional tools.
  • Strong technical skills, interest in technology, and the ability to troubleshoot simple technology problems, failures, or deficiencies- expertise with law school technologies such as TWEN, Lexis Classroom, Canvas, is essential.
  • Ability to understand library system technology that can be used to improve services, instruction efforts and workflows.
  • Strong service orientation and effective problem-solving skills.
  • Be flexible with work assignments and work hours.

Supervisory Responsibility
This position has direct supervision of law librarians and heads of Law Library sub-units. This position indirectly supervises any staff, including work-study students, engaged by these departments.
Work Environment/Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is occasionally required to stand, walk; sit; reach with hands and arms; climb stairs; push library carts full of books; climb on stands to shelf books. The employee must occasionally lift or move library materials and supplies, up to 30 pounds.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 10 a.m. to 6 p.m. This position occasionally requires schedule changes with weekend/evening hours.
Travel
Travel is primarily for Professional Development. The employee will be asked to represent the Law Library in local, regional, and national meetings as requested by the Library Director.
Education and Experience
  • M.L.S. from an A.L.A. accredited library school program is required.
  • J.D. from an accredited ABA institution is required. Previous academic law library experience is required.
  • Three or more years of experience in law libraries is preferred. One or more years of supervisory experience is required.
  • Previous library administration experience strongly preferred.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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