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Library Customer Service Assistant Jobs in Miami, FL

BrandWhizz

Customer Service Assistant

Miami, FL · On-site

$39K - $49K/yr

We are looking for a Customer Service Assistant to be part of our Customer Service Team. As a Customer Service Assistant, you will answer and resolve any questions or issues in a professional ...

BeloForm Craft

Customer Service Assistant

Miami, FL · On-site

$33K - $37K/yr

Customer Service Assistant At Beloform Craft, we are committed to delivering exceptional craftsmanship and operational excellence. Our team takes pride in maintaining a safe, efficient, and ...

BrandWhizz

Customer Service Assistant

Miami, FL · On-site

$39K - $49K/yr

We are looking for a Customer Service Assistant to be part of our Customer Service Team. As a Customer Service Assistant, you will answer and resolve any questions or issues in a professional ...

Biz Voice Boost

Customer Service Assistant

Miami, FL · On-site

$16.50 - $22.75/hr

We are looking for a friendly and dependable Customer Service Assistant to ensure a positive and seamless customer experience. Key Responsibilities: * Respond to customer inquiries and resolve ...

Biz Voice Boost

Customer Service Assistant

Hollywood, FL · On-site

$15.75 - $21.75/hr

We are looking for a friendly and dependable Customer Service Assistant to ensure a positive and seamless customer experience. Key Responsibilities: * Respond to customer inquiries and resolve ...

Alphabe Insight Inc

Customer Service Assistant

Miami, FL · On-site

$33K - $37K/yr

Beloform Craft is seeking a motivated and professional Customer Service Assistant to join our growing team in Miami, FL. In this role, you will be responsible for providing exceptional customer ...

Florida National Univer

Library Assistant

Hialeah, FL · On-site

Act as Library Assistant for the designated campus, and assist the Library Director, and Associate ... Providing excellent service to visitors and callers, addressing inquiries and concerns courteously ...

UHS

Assistant Librarian

Fort Lauderdale, FL

The Assistant Library administers programs of library services by performing routine technical/clerical procedures and/or customer information within the library with regular supervision and is ...

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Library Customer Service Assistant information

See Miami, FL salary details

$11

$19

$26

How much do library customer service assistant jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for library customer service assistant in Miami, FL is $19.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.83 per hour, depending on experience, location, and employer.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What qualifications are needed to be a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may also prefer familiarity with library management systems or relevant certifications. Specific qualifications can vary by library or organization.

What are popular job titles related to Library Customer Service Assistant jobs in Miami, FL?

For Library Customer Service Assistant jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Library Customer Service Assistant jobs in Miami, FL look for?

The top searched job categories for Library Customer Service Assistant jobs in Miami, FL are:

What cities near Miami, FL are hiring for Library Customer Service Assistant jobs?

Cities near Miami, FL with the most Library Customer Service Assistant job openings:

Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Miami, FL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,837 per year, or $19.2 per hour.

Customer Service Assistant

BrandWhizz

Miami, FL • On-site

$39K - $49K/yr

Full-time

Re-posted 28 days ago

Job description

Company Description

At BrandWhizz we focus on making sure our clients get the best results as the given experience they acquire, by balancing their reputation and brand awareness which are both important for our company.

Job Description

We are looking for a Customer Service Assistant to be part of our Customer Service Team. As a Customer Service Assistant, you will answer and resolve any questions or issues in a professional, expeditious manner while maintaining a positive, courteous approach to internal and external customers.

Salary range: $39000 - $49000 per year.

Responsibilities:

  • Receive and resolve, within established guidelines, customer issues, questions and concerns. 
  • Monitor, resolve, document, and prepare reports on all customer complaints, driver route sheets, and call-in sheets and all customer problems relating to operations and coordinate with sales.
  • Research and complete customer refunds and submit completed paper works for approval before being submitted to Accounts Receivable for payment.
  • Download, distribute, and answer all customer questions received via email.
  • Maintain a positive attitude, and promote the company image by focusing on employee partnership, cooperation, and positive telephone and email manners.
  • Support marketing and sales efforts with industry events, exhibits, or other sales-based events when necessary.
  • Perform other duties and responsibilities as required or requested by management.
  • Make sure the customer service area is neat always and orderly and ensure proper greeting of all visitors.
Qualifications
  • Experience creating and maintaining productive client relationships is a plus.
  • Able to implement solutions to general and specific customer concerns.
  • High School Diploma or GED.
  • Proficient in Microsoft Outlook, Microsoft Word, and Excel.
  • Ability to work in a fast-paced environment, meet time deadlines, and perform under pressure.
  • Possess good organizational skills and record-keeping skills.
  • Possess the ability to speak and communicate effectively with customers and employees, both verbally and in writing.
  • Good problem-solving ability.
  • Have a can-do attitude, be able to articulate and overcome failure, and have a resilient mindset;
  • Previous experience in customer services or contact centers preferred.
Additional Information

All your information will be kept confidential according to EEO guidelines.

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