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Library Customer Service Assistant Jobs in Boca Raton, FL

Biz Voice Boost

Customer Service Assistant

Hollywood, FL · On-site

$15.75 - $21.75/hr

We are looking for a friendly and dependable Customer Service Assistant to ensure a positive and seamless customer experience. Key Responsibilities: * Respond to customer inquiries and resolve ...

Alphabe Insight

Customer Service Assistant

Hollywood, FL · On-site

$50K - $54K/yr

Customer Service Assistant Born out of a passion for outstanding customer service and a commitment to innovation, Biz Voice Boost was founded with one goal: to provide a call centre experience that ...

Ford's Garage

Service Assistant

Boynton Beach, FL · On-site

$14 - $18.75/hr

Service Assistants work in the dining room maintaining and enhancing the quality of our customer service. The primary focus is assisting the Servers with food running, table clearing, and guest ...

Fords Garage

Service Assistant

Boynton Beach, FL · On-site

$14 - $18.75/hr

Service Assistants work in the dining room maintaining and enhancing the quality of our customer service. The primary focus is assisting the Servers with food running, table clearing, and guest ...

Tesla

Service Assistant

Delray Beach, FL · On-site

$14 - $18.75/hr

We are seeking professional customer service experience and excellent verbal and written communication skills. If you are interested in contributing to an amazing customer experience, we want you to ...

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All JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Boca Raton, FL

Library Customer Service Assistant information

See Boca Raton, FL salary details

$11

$19

$26

How much do library customer service assistant jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for library customer service assistant in Boca Raton, FL is $19.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $21.68 per hour, depending on experience, location, and employer.

Is Library Assistant customer service?

A Library Customer Service Assistant is responsible for helping library patrons find materials, answer questions, and provide information about library services. Customer service skills, such as communication and problem-solving, are essential in this role, which often involves interacting with visitors in person or over the phone. The position may also require familiarity with library management systems and a friendly, helpful attitude.

What are some common challenges faced by Library Customer Service Assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What qualifications do you need for a Library Assistant?

Library Customer Service Assistants typically need a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may prefer familiarity with library management systems or relevant certifications.

How to become a Library Assistant with no experience?

To become a library customer service assistant with no experience, focus on developing strong communication and organizational skills, and demonstrate a willingness to learn. Many libraries offer on-the-job training, so applying for entry-level positions and highlighting any relevant volunteer work or customer service experience can improve your chances. Obtaining a high school diploma or equivalent is typically required, and familiarity with library systems or basic computer skills can be beneficial.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are the key skills and qualifications needed to thrive as a Library Customer Service Assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a Library Assistant do?

A Library Customer Service Assistant helps patrons find and check out books and other materials, answers questions, and provides information about library services. They may also organize materials, assist with computer use, and handle administrative tasks. Good communication skills and familiarity with library catalog systems are important for this role.

What does a Library Customer Service Assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.
What are popular job titles related to Library Customer Service Assistant jobs in Boca Raton, FL? For Library Customer Service Assistant jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Library Customer Service Assistant jobs in Boca Raton, FL look for? The top searched job categories for Library Customer Service Assistant jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Library Customer Service Assistant jobs? Cities near Boca Raton, FL with the most Library Customer Service Assistant job openings:
Library Customer Service Assistant jobs near you
Weekend Public Services Assistant/ Library Assistant

Weekend Public Services Assistant/ Library Assistant

St. Thomas University

Miami Gardens, FL • On-site

$20.60/hr

Other

Posted 23 days ago

Job description

Weekend Public Services Assistant/ Library Assistant

Position Type Full Time

St. Thomas University - University Library

Position Summary:

Under the supervision of the Library Director, the part-time weekend public services assistant is responsible for opening and closing the University Library on Saturdays (9:00 AM to 5:00 PM) and on Sundays (11:00 AM to 9:00 PM), with schedule hours subject to change based on library and university needs, supervising Graduate Assistants and work study students assigned to work on those days, and for providing public service and basic research assistance to library users in person, by telephone, and electronically.

This position supports weekend circulation and library operations, assists patrons with accessing library resources and services, and helps maintain a welcoming, safe and service-oriented environment within the library. The weekend Public Services Assistant is expected to work independently, exercise good judgment and support the daily operation of the library during weekend hours. Other duties assigned as needed.

Duties and Responsibilities:

  • Provide reference services.
  • Follow procedures in opening and closing the library and ensure the safety and security of the building during weekend hours.
  • Supervise Graduate Assistants and Work Study Students assigned to work on weekends.
  • Assist patrons with print and electronic library resources.
  • Provide support for weekend library instruction and outreach activities, as needed.
  • Assist with the library's online presence and digital content.
  • Perform circulation and other routine library service functions as needed.

Qualifications:

Required Qualifications:

  • Bachelor's degree or an equivalent combination of education and relevant experience.
  • Strong customer service and public service skills.
  • Excellent interpersonal skills, oral, and written communication skills.
  • Attention to detail and strong organizational skills.
  • Ability to follow detailed policies and procedures consistently.
  • Ability to work collaboratively with students, faculty, staff, and library personnel.
  • Must be able to work independently and respond appropriately in routine building or patron situations during weekend operating hours.

Preferred Qualifications:

  • Experience working in a library, academic support, customer service, or higher education environment.
  • Experience supervising student workers or staff.
  • Familiarity with academic library resources and services.
  • Master of Library Science (MLS/MLIS/MSIS) from an ALA accredited library science program or another relevant graduate degree.
  • Knowledge of major software applications for word-processing, spreadsheets, and web related searching.

Physical Requirements:

  • Position requires mobility throughout the library, including the ability to move between floors, push carts, bend, reach, use step stools and lift or move materials weighing up to 25 pounds. Position also may occasionally require extended periods of standing, walking, and computer use.

Compensation: $20.60 per hour, Non-Exempt / 16 - 20 hours per week

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