Reporting to the Access Services Librarian, the Access Services Coordinator supports the core access services operations of the library including fulfillment, resource sharing, digitization services, and statistical data collection and reporting. The Access Services Coordinator hires, schedules, trains and supports approximately 18-22 student employees in performing routine access services operations. This individual provides dedicated and responsive customer service to patrons in a variety of methods.
The Access Services Coordinator is a salaried, exempt 1.0FTE position. Because this position serves as the back-up to the student employees who open the building, normal work hours during the academic terms are 7:45 a.m. - 4:15 p.m. with an hour lunch break. During intersession periods, hours are 8:30 a.m. - 5:00 p.m. Contingent on library functions or events, occasional evening or weekend hours will be required; otherwise, the normal expected hours of performance are minimally 37.5 hours/week.
75% A. Supervision of Access Services Student Employees
With the support of the Access Services Librarian, recruits, hires, trains, supervises,evaluatesandsupportsstudent employees engaged in Access Services functions.
Serves as the primary contact forpatronswhenprocessingresource sharing requests, including borrowing and lending,in accordance withinterlibrary loan best practices (timeliness, accuracy, follow-through, etc.).
10%C. GeneralResponsibilities
Performs general fulfillment tasks such asholds, reserves, circulation, digitization requests, resource sharing, and customer service.
Ensurespatronphysicalaccess topublic computers, printers, and scanners, including instructing patrons in proper use of the equipment. Serves as the primary contact for equipment maintenance requests.
Attendingseminars, trainings,ormeetings as needed or assigned in keeping current with library circulation trends, needs, and information.
Proficiencyin the use of standard hardware and software applications used in a library environment, including office equipment (copier, scanner, etc.), MSOffice tools (Word, Excel, PowerPoint, and Outlook).
Excellent project managementskills asevidencedby theability to prioritize, organize,monitor,and complete tasks and projects on schedule.
Ability to push a loaded book cart (approximately 300 pounds), lifting (up to 50 lbs.), bending, standing forlong periodsof time, stooping, moving furniture, etc.either with or withoutreasonableaccommodations.
PREFERRED QUALIFICATIONS:
To apply, please include your resume/CV, cover letter, and contact information for three professional references. In your cover letter, please explain your leadership qualifications.
We encourage you to be specific and reflective in your letter. We value authenticity and are interested in learning why this job appeals to you.
For more information about Wofford College, Sandor Teszler Library, and a webinar about the position, please visit: https://libguides.wofford.edu/aboutthelibrary/jobs
ABOUT WOFFORD COLLEGE
Wofford College, established in 1854, is a private liberal arts residential college located a few blocks north of downtown Spartanburg, South Carolina. Wofford offers 27 major fields of study to a student body of nearly 1,800 undergraduates and is nationally known for the strength of its academic program, outstanding faculty, and study abroad participation. Wofford is home to one of the nation's 290 Phi Beta Kappa chapters. The college community supports 19 NCAA Division I athletics teams and numerous student organizations, including honor societies, professional organizations, faith-based organizations, Greek life, and club sports.
SPARTANBURG, SOUTH CAROLINA
Spartanburg is located in upstate South Carolina, 30 miles east of Greenville, South Carolina, an hour from Charlotte, North Carolina, and three hours east of Atlanta, Georgia. Historic Charleston and the South Carolina coast are three hours away, and Wofford sits an hour south of the artistic, culinary hub of Asheville, North Carolina. Spartanburg is a growing, diverse community that supports six college and university campuses along with numerous civic arts and cultural associations. It became the first city in South Carolina to join the Government Alliance on Race and Equity and, in 2012, became one of five cities nationally to participate in the 10-year Wellville program, a national nonprofit initiative dedicated to improving equitable well-being in U.S. cities. Spartanburg and Wofford partner on multiple community equity initiatives, including the Northside Initiative, which has brought together a diverse group of citizens to revitalize a neighborhood in ways that don't reproduce the harm of earlier urban renewal programs.
EEO STATEMENT
Wofford College values diversity within our students, faculty and staff and strives to recruit, develop and retain the most talented people. Wofford College does not discriminate in employment on the basis of race, color, creed, religion, sex, sexual orientation, transgender status, gender identity, age, national origin, disability, veteran status or any other legally protected status in accordance with applicable federal, state and local laws. For information about Wofford's Title IX compliance, visit wofford.edu/administration/title-ix. It is the policy of Wofford College to provide reasonable accommodations for qualified individuals with disabilities for employment. If you require any accommodations to participate in any part of the hiring process, please contact HumanResources@Wofford.edu.