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Library Assistant Jobs in Normal, IL (NOW HIRING)

Town of Normal

Library Assistant

Normal, IL · On-site

$17/hr

The Library Assistant provides customer service to Library guests while assisting in daily operations including shelving books, assisting at events, and performing other duties as assigned. This ...

Town of Normal

Library Assistant

Normal, IL · On-site

$17/hr

The Library Assistant provides customer service to Library guests while assisting in daily operations including shelving books, assisting at events, and performing other duties as assigned. This ...

Town of Normal, IL

Library Assistant

Normal, IL · On-site

$17/hr

The Library Assistant provides customer service to Library guests while assisting in daily operations including shelving books, assisting at events, and performing other duties as assigned. This ...

Learning Care Group

Administrative Assistant

Washington, IL · On-site

$17 - $22.75/hr

The Administrative Assistant is responsible for a wide range of tasks that are essential to the smooth running of the Child Care Center. Administrative Assistants perform various routines including ...

Learning Care Group

Administrative Assistant

Washington, IL

$17 - $22.75/hr

The Administrative Assistant is responsible for a wide range of tasks that are essential to the smooth running of the Child Care Center. Administrative Assistants perform various routines including ...

Learning Care Group

Administrative Assistant

Washington, IL · On-site

$17 - $22.75/hr

Administrative Assistant Share by Email Share on LinkedIn Share on X ( Share on Facebook * Careers * Search Jobs * Administrative Assistant Apply * Brand: Childtime Learning Centers * Location: 26 ...

Learning Care Group

Administrative Assistant

Washington, IL

$17 - $22.75/hr

The Administrative Assistant is responsible for a wide range of tasks that are essential to the smooth running of the Child Care Center. Administrative Assistants perform various routines including ...

Learning Care Group

Administrative Assistant

Washington, IL · On-site

$17 - $22.75/hr

The Administrative Assistant is responsible for a wide range of tasks that are essential to the smooth running of the Child Care Center. Administrative Assistants perform various routines including ...

Collabera

Administrative Assistant

East Peoria, IL

$17.75 - $23.75/hr

Industry Manufacturing Work Location East Peoria, IL 61630 Job Title Administrative Assistant Duration 1 Year (Strong possibility of extension) Candidate Responsibilities: Position supports ...

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All JobsLibrary Assistant JobsLibrary Assistant Jobs in Normal, IL

Library Assistant information

See Normal, IL salary details

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How much do library assistant jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for library assistant in Normal, IL is $18.26, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $20.67 per hour, depending on experience, location, and employer.

What are Library Assistants?

Library Assistants are support staff who help ensure the smooth operation of libraries. They assist patrons with finding materials, check books in and out, organize and shelve library items, and help maintain library records. Their duties often include answering basic questions, processing new materials, and supporting librarians in daily tasks. Library Assistants play an important role in making the library a welcoming and organized space for everyone.

What is the difference between Library Assistant vs Library Technician?

AspectLibrary AssistantLibrary Technician
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary courseworkPost-secondary education or certification in library technology or related field
Work EnvironmentPublic, school, or academic libraries; routine tasks assisting patrons and organizing materialsMore technical tasks, cataloging, managing digital resources, supporting library systems
Employer & Industry UsageCommon in public and educational libraries; entry-level positionFound in larger libraries, academic institutions, and specialized settings; requires more technical skills

The main difference between a Library Assistant and a Library Technician lies in their responsibilities and required qualifications. Library Assistants handle routine patron service and organization tasks, often with minimal formal education. In contrast, Library Technicians perform more technical duties like cataloging and managing digital resources, requiring additional training or certification. Both roles are essential in supporting library operations, but Library Technicians typically have a higher level of technical expertise and responsibilities.

How much do librarians make?

Librarians in Connecticut typically earn an average annual salary of around $60,000, though this can vary based on experience, education, and the type of library. Salaries may be higher for those with advanced degrees or specialized skills in library management or information technology.

What are some common challenges Library Assistants face, and how can they effectively handle them?

Library Assistants often encounter challenges such as managing high volumes of patron requests, maintaining accurate organization of materials, and adapting to new library technologies. To handle these effectively, it's important to develop strong organizational skills, practice clear communication with patrons and colleagues, and stay up to date with library management systems. Regular training and seeking support from senior staff can also help Library Assistants navigate busy periods and technology updates with confidence.

What qualifications do you need for a library assistant?

Library assistants typically need a high school diploma or equivalent. Relevant skills include good communication, organization, and familiarity with library management software; some positions may require prior customer service experience or a background in library science or related fields.

What schooling do you need to be a library assistant?

To become a library assistant, a high school diploma or equivalent is typically required. Some positions may prefer or require post-secondary education or coursework in library science or related fields, along with good organizational and customer service skills.

What are the key skills and qualifications needed to thrive as a Library Assistant, and why are they important?

To thrive as a Library Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some roles preferring library science coursework or experience. Familiarity with library cataloging systems, integrated library software (like Koha or Aleph), and basic computer applications is typically required. Excellent customer service, communication, and teamwork abilities help Library Assistants effectively support patrons and library staff. These skills and qualities are crucial for maintaining efficient library operations, ensuring accurate resource management, and providing a welcoming environment for users.

Can you be a library assistant with no experience?

Library assistant positions often do not require prior experience, as on-the-job training is typically provided. Basic skills such as organization, communication, and familiarity with library systems or technology can be helpful, but many entry-level roles are open to candidates without previous experience.

What Does a Library Assistant Do?

Library assistants support the head librarian in operating the library and maintaining its materials. Other responsibilities include cataloging books, movies, audio resources, reference materials, slides, and microfilm. Library assistants inspect these items regularly for damage or missing pieces, especially while they are checking out resources to library patrons. As a library assistant, you must enjoy helping visitors locate materials, as well as providing technical assistance as needed. While a library assistant job does not require education beyond a high school diploma or equivalent, job seekers pursuing a career as a librarian will need a master’s degree in library science or a related field.

More about Library Assistant jobs
What are the most commonly searched types of Library jobs in Normal, IL? The most popular types of Library jobs in Normal, IL are:
What job categories do people searching Library Assistant jobs in Normal, IL look for? The top searched job categories for Library Assistant jobs in Normal, IL are:
What cities near Normal, IL are hiring for Library Assistant jobs? Cities near Normal, IL with the most Library Assistant job openings:
Library Assistant jobs near you
Library Assistant

Library Assistant

Town of Normal

Normal, IL • On-site

$17/hr

Other

Posted 5 days ago

Key responsibilities

  • Provides customer service to library guests by greeting customers, answering questions, and assisting with library accounts in person, over the phone, by email, and instant message.

  • Assists in daily library operations including shelving books, event support, handling payments, and maintaining library materials and displays.

  • Provides training and assistance on library technology to customers and staff, and troubleshoots technology problems as needed.

Job description

Salary: $17.00 Hourly
Location : 206 W College Ave, Normal, IL 61761, IL
Job Type: Part-time
Job Number: 467
Department: Library
Opening Date: 06/23/2026
Closing Date: 7/3/2026 5:00 PM Central
Job Description
The Normal Public Library is accepting applications for part-time customer service staff who are able to demonstrate experience providing phenomenal service.
The Library Assistant provides customer service to Library guests while assisting in daily operations including shelving books, assisting at events, and performing other duties as assigned.
This position serves as a primary contact point for customers using the library, ensuring a positive customer experience by determining customer needs, analyzing and solving problems, and directing customers to appropriate staff and resources.
Duties/Essential Job Functions
Supports our customer service plan by proactively greeting customers; answering basic reference and directional questions in person, over the phone, by e-mail, instant message, etc.; locating or retrieving materials for customers; assisting customers with library technology; supporting the code of conduct; assisting location staff with program preparation at the location and off-site; and sharing early literacy skills with customers.
  • Provides exceptional customer service to all visitors
  • Assists in events
  • Assists in accurately shelving books
  • Assists customers with library accounts in person, over the phone, by e-mail, instant message, etc.; including processing account applications, verifying account information, informing customers of and enforcing account rules and regulations, accepting payment on accounts, and ensuring accuracy of the account.
  • Manages money at the library, including accepting payments in cash, credit, debit, and check (including Apple Pay and other tap pay)
  • Resolves customer account disputes by interviewing customer, analyzing account information, communicating about the situation with customer, and negotiating.
  • Assists with library operations including opening and closing procedures; unlocking or locking of doors; monitoring and maintaining location supplies; maintaining public materials and bulletin boards; maintaining and resolving lost and found; ensuring that the library is neat, orderly, appealing and inviting to customers and staff; maintaining item displays and merchandising; other clerical duties as assigned.
  • Maintains library collection by identifying and solving problems with library materials; performing cleaning of library materials; processing withdrawn and donated materials; pulling materials from the shelves for review by staff based on criteria such as condition, age, and frequency of use; maintaining customer reserve shelves; and processing various reports which involve searching for library materials.
  • Specific job responsibilities may vary or be unique based on work location.
  • Provides training on library technology to customers and staff one-on-one; may assist Information staff in classroom settings. Responsible for trouble shooting technology problems at the library, notifying and coordinating with Information Technology staff as needed.
  • Performs additional duties as assigned including serving on task forces, committees, etc.
Required Knowledge, Skill and Abilities
  • High school diploma or G.E.D. or higher degree preferred
  • Ability to express self effectively and concisely, both orally and in writing.
  • Knowledge of Internet and database services.
  • Ability to pass alphabetic and numeric sorting and filing test.
  • Ability to operate library technology including personal computer, email, software programs (i.e. Windows/Microsoft Office) and other job related equipment and systems.
  • Ability to utilize reliable transportation to promptly report to job assignment and other locations, per job requirements.
  • Ability to learn the operation and maintenance of assigned department and duties
  • Knowledge of library services
  • Ability to establish and maintain good working relationships with co-workers and other library employees
  • Ability to create and maintain a positive work environment
  • Ability to problem solve and support exceptional experiences for all library visitors
  • Physical ability to perform a variety of tasks in a wide variety of situations including working with large groups of people and lifting books on a regular basis
  • Ability to work regular schedule reliably at no less than 18 hours per week
Desirable Training and Experience
Due to the security clearance required to successfully perform these duties at the required library, candidates must be able to pass a comprehensive background check at the time that a conditional offer of employment is made.
We are in search of candidates who possess the following qualities:
  • Strong commitment to public service
  • Strong work ethic, motivated to complete tasks
  • Ability to interact harmoniously and communicate well with customers and staff
  • Ability to work with diverse populations of all ages
  • Ability to coordinate and prioritize tasks to meet deadlines
  • Excellent organizational and problem-solving skills
  • Flexibility to adapt to changing situations and to varied work schedules

Benefits here that might separate Normal Public Library from other employers in town: great team, flexibility, providing excellent service, interacting with our diverse community in meaningful ways, and provided opportunities to learn skills. We are walking distance from Uptown restaurants, train and bus routes, and Illinois State University.
WORKING CONDITIONS AND PHYSICAL DEMANDS
The work environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles (e.g., use of safe workplace practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, and/or working in moderate outdoor weather conditions).
Work requires occasional lifting or pushing of up to 100 lbs. and the frequent lifting or pushing of up to 50 lbs.
SCHEDULE
Combination of mornings, afternoons, evenings & weekends.
The Town of Normal is an Equal Opportunity Employer. The Town does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected characteristic in accordance with applicable federal, state, and local laws. The Town of Normal does not use artificial intelligence to screen applications.
There are no benefits for temporary positions.

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