Library Assistant Jobs in Ames, IA (NOW HIRING)

Job Description Driver Fitness Administrative Assistant 2 - MVD Training & Programming Motor Vehicle Division - Policy & Partnerships Bureau The Iowa Department of Transportation is committed to our mission: Making Lives Better Through Transportation. The Driver Fitness Program plays an essential role in maintaining roadway safety while ensuring fair, consistent, and customer-focused processes for Iowans impacted by medical, vision, and crash-related driver review requirements. We are seeking a Driver Fitness Administrative Assistant 2 to provide essential administrative and customer service support for the Driver Fitness Program.

Responsibilities include reviewing reports, processing documentation, ensuring compliance with policies, managing workflows, and facilitating communication among field offices, medical providers, law enforcement, partner agencies, and the public. Location: Ankeny, with Remote Work Available Shift Requirements: Monday - Friday, 8:00 AM - 4:30 PM with occasional in-state travel. This role requires strong decision-making ability, careful application of law and policy, and effective communication with customers, field offices, medical providers, law enforcement, and internal partners.

Processing Driver Fitness reports & applying record actions Supporting field staff with their driver fitness inquiries Maintain Driver Fitness workflows and documentation Providing program coordination & support to the Driver Fitness Program Manager What Makes You Stand Out: Ability to analyze complex information and apply statute, rule, and program policy. Strong internal and external customer service skills. Strong written and verbal communication skills.

Experience interpreting medical or technical information (preferred but not required). Excellent judgment, documentation accuracy, and customer service focus. Ability to manage sensitive information with professionalism and discretion.

NOTICE: This position is a covered position under the REAL ID Act of 2005, 49 U.S.C. 30301 note, as further defined in 6 CFR Part 37. Any applicant selected for employment in this position must have a valid driver's license and submit to and pass a background check of the form and content required by 6 CFR 37.45

What we offer YOU: Competitive pay and benefits package including health, dental, flexible spending, and life insurance. Insurance benefits start first of the month following 30 days of employment. 2025 health and dental insurance premiums can be found here.

Opportunities for professional growth and development. Paid time off effective immediately - biweekly vacation, separate sick leave, accruals rollover on a yearly basis, and 9 paid holidays per year. Iowa Public Employee Retirement System (IPERS) Retirement Package with employer match Optional 401A plan with employer contributions.

Employee Discount Programs from a variety of vendors (vision, cellular, fitness, recreation, season passes, travel, counseling; legal, financial). We encourage you to view more about the State of Iowa Employee benefits and costs at the State of Iowa Employee Benefits Website. You have the freedom to flourish in Iowa - Apply today.

Iowa DOT complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the EEO & ADA Officer at 515-689-1009 or via email at amy.weerheim@iowadot.us. Minimum Qualification Requirements Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification: Graduation from an accredited four-year college or university with a bachelor's degree in any field, and experience equal to one year of full-time administrative support (e.g., screening visitors and callers; opening/distributing mail, typing/proofing documents, letters, and reports; organizing files; scheduling meetings/appointments; arranging travel; processing travel claims; ordering supplies/equipment) or technical support work (e.g., determining budget, personnel, and equipment needs; compiling/evaluating statistical, historical, economic, business, financial or technical program data; interpreting or securing compliance with laws, rules and regulations; reviewing operating records/reports and evaluating their effectiveness)

A total of five years of education and/or full-time experience (as described in number one) where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience. Current, continuous experience in the state executive branch that includes experience equal to 12 months of full-time work as an Administrative Assistant 1. For additional information, please click on this link to view the job description.