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Liability Claims Manager Jobs in Virginia (NOW HIRING)

Manage a variety of casualty claims under the guidance of a Claims Supervisor * Conduct and coordinate investigations across all phases of the claims process * Evaluate liability and exposure to ...

Commercial Lines Claims Associate

Glen Allen, VA · On-site

$16.50 - $22.25/hr

The Commercial Lines Claims Associate role is responsible for supporting the day-to-day operations of the Claims Division while managing commercial liability claims from initiation to resolution.

Handles carrier's/ZIM's response to cargo liability claims, including subrogated claims, from place ... Maintains active maritime and cargo claim records Implements best administration and management ...

Handles carrier's/ZIM's response to cargo liability claims, including subrogated claims, from place ... Maintains active maritime and cargo claim records Implements best administration and management ...

Manage a variety of casualty claims under the guidance of a Claims Supervisor * Conduct and coordinate investigations across all phases of the claims process * Evaluate liability and exposure to ...

Claims Examiner

Richmond, VA · On-site

$73K - $90K/yr

Manage a variety of casualty claims under the guidance of a Claims Supervisor * Conduct and coordinate investigations across all phases of the claims process * Evaluate liability and exposure to ...

Claims Examiner (Casualty)

Richmond, VA · On-site +1

$68K - $123K/yr

The Claims Examiner - Casualty is accountable for managing a portfolio of moderate complexity general liability claims across admitted and E amp;S products, including exposure to construction-related ...

Independently manage a portfolio of moderate exposure General Liability (CGL) claims, including litigated matters across multiple jurisdictions; premises liability, operations, and product liability ...

The Opportunity As a dedicated Auto Claims Operations Manager, you will manage and be accountable ... Experience handling complex non-Injury auto coverage and liability issues. * Experience handling ...

The Opportunity As a dedicated Auto Claims Operations Manager, you will manage and be accountable ... Experience handling complex non-Injury auto coverage and liability issues. * Experience handling ...

Showing results 21-40

Liability Claims Manager information

What does a liability claims manager do?

A Liability Claims Manager oversees the process of handling, investigating, and resolving liability insurance claims. They assess claims to determine the insurer’s liability, manage a team of claims adjusters, and ensure compliance with company policies and legal regulations. Their responsibilities also include negotiating settlements, maintaining accurate records, and communicating with clients, legal professionals, and other stakeholders. The goal is to ensure claims are processed efficiently while minimizing losses for the insurance company.

What is the difference between Liability Claims Manager vs Claims Adjuster?

AspectLiability Claims ManagerClaims Adjuster
CredentialsRelevant insurance certifications, managerial experienceInsurance licenses, claims handling certifications
Work EnvironmentOffice-based, managerial oversight, team coordinationField or office-based, investigating claims
Employer & Industry UsageInsurance companies, risk management firmsInsurance companies, third-party administrators

Liability Claims Managers oversee the claims process, manage teams, and develop strategies for handling liability claims. Claims Adjusters focus on investigating individual claims, assessing damages, and determining liability. While both roles require insurance knowledge and certifications, Claims Adjusters are more hands-on with claim investigation, whereas Liability Claims Managers handle broader management responsibilities within the claims department.

What are the key skills and qualifications needed to thrive as a liability claims manager?

To thrive as a Liability Claims Manager, you need expertise in insurance claims processes, risk assessment, and a bachelor's degree in a relevant field such as business or law. Familiarity with claims management software, regulatory compliance systems, and industry certifications like AIC or CPCU is often required. Strong negotiation, analytical thinking, and leadership skills help manage complex claims and guide teams effectively. These abilities are crucial for minimizing financial loss, ensuring regulatory compliance, and delivering fair, timely resolutions for all parties involved.

What are some common challenges faced by liability claims managers when handling complex cases?

Liability Claims Managers often encounter challenges such as interpreting ambiguous policy language, managing high volumes of claims, and coordinating with multiple stakeholders like legal counsel, clients, and adjusters. They must also stay current with evolving regulations and ensure thorough investigations to minimize risk for their organization. Effective communication, attention to detail, and strong negotiation skills are essential for navigating these complexities and reaching fair claim resolutions.
What are the most commonly searched types of Liability Claims jobs in Virginia? The most popular types of Liability Claims jobs in Virginia are:
What job categories do people searching Liability Claims Manager jobs in Virginia look for? The top searched job categories for Liability Claims Manager jobs in Virginia are:
What cities in Virginia are hiring for Liability Claims Manager jobs? Cities in Virginia with the most Liability Claims Manager job openings:
Infographic showing various Liability Claims Manager job openings in Virginia as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Commercial Lines Claims Associate

ALKEME Insurance

Glen Allen, VA • Hybrid

$16.50 - $22.25/hr

Full-time

Re-posted 28 days ago


Alkeme Insurance rating

8.6

Company rating: 8.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

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Job description

Job Description: Commercial Lines Claims Associate
Job Title: Commercial Lines Claims Associate
Location: Glen Allen, VA 23060
Reports to: Chief Counsel
Department: Claims, Account Management
FLSA Status: Salary/Exempt
Job Purpose:
The Commercial Lines Claims Associate role is responsible for supporting the day-to-day operations of the Claims Division while managing commercial liability claims from initiation to resolution. This position requires collaboration with adjusters, brokers, carriers, and internal leadership to ensure timely and accurate claim handling, strong documentation practices, and exceptional client service.
Key Responsibilities:
1. Support Claims Operations
  • Learn and support the day-to-day operations of the Claims Division.
  • Assist the Chief General Counsel with claims-related activities and provide backup support.
  • Conduct client interviews and develop complete claim files from initiation to resolution.
  • Draft Reservation of Rights letters and monitor defense counsel notes, reports, and litigation progress.
  • Contribute to liability assessments and help establish reserves.
2. Maintain Claims Administration and Reporting
  • Maintain accurate and organized data within the Claims Administration system, including emails, reserve updates, and paid claims.
  • File and re-label claims-related emails chronologically within the system as necessary.
  • Prepare claims reports for actuaries when requested.
  • Ensure accuracy of financial loss data by cross-referencing monthly bordereau reports from carrier partners.
  • Maintain a running diary and reference document summarizing all open claims.
3. Contribute to Process Improvement
  • Assist in structuring the Claims Division, including developing templates, workflows, and file organization standards.
  • Gain proficiency in ISO and proprietary policy language over time.
  • Collaborate with internal stakeholders to improve operational efficiencies and claims handling procedures.
Qualifications:
  • Bachelor’s Degree or 3 years of relevant work experience.
  • Adjuster’s license preferred, depending on state requirements.
  • Working knowledge of Commercial General Liability, Professional Liability, Contractor Pollution, and Environmental Site Coverage.
  • Experience within the oil/gas or environmental cleanup industries preferred.
Knowledge, Skills amp; Abilities
· Strong proficiency in Microsoft Excel, Outlook, and Word.
· Exceptional organizational, multitasking, and prioritization abilities.
· Strong analytical and problem-solving skills with attention to detail.
· Ability to establish, maintain, and update records systematically.
· Excellent communication skills for working with underwriters, brokers, and carriers.
· Ability to manage deadlines and adapt to established workflows and procedures.
· Strong initiative and accountability with a proactive approach to follow-up and task ownership.
Working Conditions
  • Primarily office-based with potential for hybrid flexibility depending on business needs.
  • Prolonged periods of sitting and computer use.
  • May require occasional extended hours during renewal periods or peak workloads.
  • Must be able to pull or lift up to 15 pounds occasionally.

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