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Liability Claims Manager Jobs in Indiana (NOW HIRING)

This role manages claims involving bodily injury, property damage, product liability, contractual indemnity, additional insured issues, and other complex liability exposures. The Senior Claims ...

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Liability Claims Manager information

What does a liability claims manager do?

A Liability Claims Manager oversees the process of handling, investigating, and resolving liability insurance claims. They assess claims to determine the insurer’s liability, manage a team of claims adjusters, and ensure compliance with company policies and legal regulations. Their responsibilities also include negotiating settlements, maintaining accurate records, and communicating with clients, legal professionals, and other stakeholders. The goal is to ensure claims are processed efficiently while minimizing losses for the insurance company.

What is the difference between Liability Claims Manager vs Claims Adjuster?

AspectLiability Claims ManagerClaims Adjuster
CredentialsRelevant insurance certifications, managerial experienceInsurance licenses, claims handling certifications
Work EnvironmentOffice-based, managerial oversight, team coordinationField or office-based, investigating claims
Employer & Industry UsageInsurance companies, risk management firmsInsurance companies, third-party administrators

Liability Claims Managers oversee the claims process, manage teams, and develop strategies for handling liability claims. Claims Adjusters focus on investigating individual claims, assessing damages, and determining liability. While both roles require insurance knowledge and certifications, Claims Adjusters are more hands-on with claim investigation, whereas Liability Claims Managers handle broader management responsibilities within the claims department.

What are the key skills and qualifications needed to thrive as a liability claims manager?

To thrive as a Liability Claims Manager, you need expertise in insurance claims processes, risk assessment, and a bachelor's degree in a relevant field such as business or law. Familiarity with claims management software, regulatory compliance systems, and industry certifications like AIC or CPCU is often required. Strong negotiation, analytical thinking, and leadership skills help manage complex claims and guide teams effectively. These abilities are crucial for minimizing financial loss, ensuring regulatory compliance, and delivering fair, timely resolutions for all parties involved.

What are some common challenges faced by liability claims managers when handling complex cases?

Liability Claims Managers often encounter challenges such as interpreting ambiguous policy language, managing high volumes of claims, and coordinating with multiple stakeholders like legal counsel, clients, and adjusters. They must also stay current with evolving regulations and ensure thorough investigations to minimize risk for their organization. Effective communication, attention to detail, and strong negotiation skills are essential for navigating these complexities and reaching fair claim resolutions.
What are the most commonly searched types of Liability Claims jobs in Indiana? The most popular types of Liability Claims jobs in Indiana are:
What are popular job titles related to Liability Claims Manager jobs in Indiana? For Liability Claims Manager jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Liability Claims Manager jobs? Cities in Indiana with the most Liability Claims Manager job openings:
Infographic showing various Liability Claims Manager job openings in Indiana as of July 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution.

Senior Claims Specialist 1

Odyssey

Indianapolis, IN

Other

Posted 22 days ago


Job description

Hudson is a market-leading specialty insurer that offers a wide range of property and casualty insurance products to corporations, professional firms and individuals through retailers, wholesalers and program administrators.

We focus our attention and our resources on finding high-quality solutions that give our business partners, producers, and policyholders a safe harbor for the risks they face.

Headquartered in New York City with offices throughout the U.S. and in Vancouver, Canada, Hudson underwrites excess insurance on an admitted basis through Hudson Insurance Company and on a non-admitted basis through Hudson Excess Insurance Company.

Collectively known as Hudson Insurance Group, its companies are rated A+ (Superior) by A.M. Best, Financial Size Category XV. Hudson Insurance Group is the U.S. Insurance Division of the Odyssey Group, a leading global provider of reinsurance and specialty insurance.  Odyssey Group is a subsidiary of Fairfax Financial Holdings Limited.

Headquartered in New York City with offices throughout the U.S. and in Vancouver, Canada, Hudson is a market-leading specialty insurer that offers a wide range of property and casualty insurance products to corporations, professional firms and individuals through retailers, wholesalers and program administrators.

Hudson underwrites specialty primary and excess insurance on an admitted basis through Hudson Insurance Company and on a non-admitted basis through Hudson Specialty Insurance Company and Hudson Excess Insurance Company. Hudson Insurance Company is admitted in all U.S. jurisdictions. Hudson has surplus lines eligibility in all U.S. jurisdictions through Hudson Specialty Insurance Company and Hudson Excess Insurance Company.

Collectively known as Hudson Insurance Group, its companies are rated A (Excellent) by A.M. Best, Financial Size Category XV. Hudson Insurance Group is the U.S. Insurance Division of Odyssey Group, a leading worldwide underwriter of reinsurance and specialty insurance and wholly owned by Fairfax Financial Holdings Limited.

 

Position Description

The Senior Claims Specialist is responsible for the coverage analysis, investigation, evaluation, negotiation, and resolution of complex, high-exposure general liability claims, with a strong emphasis on construction-related matters. This role manages claims involving bodily injury, property damage, product liability, contractual indemnity, additional insured issues, and other complex liability exposures. The Senior Claims Specialist will work closely with management, underwriting, and actuarial to develop and execute claims strategies that align with organizational objectives, support disciplined claims handling, and drive effective outcomes across multiple dynamic books of business. This position requires strong technical expertise, sound judgment, proactive file management, and the ability to collaborate with internal and external stakeholders in fast-moving and complex claim environment.

Qualifications/ Responsibilities
  • 5-10+ years of claims experience handling general liability claims, including bodily injury, property damage, product liability, and construction defect or construction accident matters.
  • Conduct prompt and thorough coverage analysis, liability assessment, and damages evaluation on complex general liability claims.
  • Manage a caseload of moderate to high severity and high-exposure claims through all phases of the claim lifecycle, including initial notice, investigation, litigation management, mediation, trial, settlement, and closure.
  • Handle construction-related claims involving complex factual, contractual, and risk transfer issues, including indemnity, additional insured status, tenders, and allocation disputes.
  • Experience handling claims involving WRAP, OCIP, and/or CCIP programs is a plus.
  • Review and interpret policy language, endorsements, contracts, and related claim materials to determine coverage position and exposure.
  • Prepare clear, concise, and well-supported coverage position letters, reservation of rights letters, denial letters, and other claim-related correspondence in collaboration with coverage counsel when appropriate.
  • Direct and manage outside defense counsel to ensure litigation strategy, budgeting, case assessment, discovery, motion practice, and resolution efforts are aligned with company objectives and best practices.
  • Develop and execute resolution strategies for litigated and non-litigated matters, including attendance at mediations, settlement conferences, trials, and other key proceedings as needed.
  • Establish timely and accurate case reserves and maintain reserve adequacy throughout the life of the claim based on evolving facts, legal developments, and exposure analysis.
  • Oversee and coordinate the work of independent adjusters, third-party administrators, experts, consultants, and other vendors to ensure quality, timeliness, and cost-effective claim handling.
  • Negotiate settlements within authority and present high-exposure matters for authority review with clear recommendations and exposure assessments.
  • Identify opportunities for early resolution, transfer of risk, contribution, subrogation, and cost containment, while preserving policyholder and business relationships where appropriate.
  • Partner closely with underwriting on policy interpretation, policy construction, claim trends, and emerging loss issues.
  • Provide meaningful claims reporting and trend analysis to management, including loss drivers, litigation developments, reserve changes, and strategic recommendations.
  • Ensure all claim handling is performed in compliance with internal guidelines, best practices, regulatory requirements, and applicable jurisdictional standards.
  • Strong negotiation, analytical, organizational, and decision-making skills.
  • Excellent written, verbal, and presentation skills, with the ability to communicate effectively with insureds, brokers, claimants, attorneys, underwriters, and senior management.
  • Ability to travel to mediations, trials, inspections, and other proceedings, as required.
  • Commitment to fostering a company culture centered on collaboration, responsiveness, and professional accountability.
  • Contribute to a collaborative team culture focused on communication, continuous improvement, and service excellence.

Bachelors degree required; JD preferred or other advanced industry credentials a plus

 

 

In New York City, NY the pay range for the role is $130,000 - $180,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program.  In addition, Hudson offers a comprehensive benefits package. This range is specific to New York City, NY and may not be applicable to other locations.

We are an E-Verify employer - all hired positions require successfully passing an E-Verify Check.  

Navigate the links below to learn more about careers at OdysseyRe.

Workplace Initiatives

Career Areas for Professionals

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Follow us on LinkedIn for company highlights          

#Hudson

We are an E-Verify employer - all hired positions require successfully passing an E-Verify Check.  

Navigate the links below to learn more about careers at OdysseyRe.

Life At Hudson

Workplace Initiatives

A Rewarding Workplace

Follow us on LinkedIn for company highlights   Â