Job Purpose/Objective:
The Dispatch Router is responsible for coordinating, planning, and overseeing nighttime and early morning Delivery Truck Driver routing.
Schedule: 6am-3pm
Essential Job Functions:ย
โขย ย ย Create and build routes using Roadnet and MobileCast Programs
โขย ย ย Work with the Transportation Department, Shipping Department, and Sales Department and interdepartmentally to manage supply chain logistics, including routing and truck utilization strategies to create greater efficiency.ย
โขย ย ย Handle internal challenges and elevated external client complaints and strive to find proactive ways to reduce them
โขย ย ย Distribute the dispatch routing and all related information to the designated department representative in an accurate and timely manner
โขย ย ย Anticipates and determines causes of delays in deliveries and takes appropriate action to meet shipping schedules.
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Minimum Qualifications:
โขย ย ย High School diploma, equivalency degree, or related experience ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย
โขย ย ย 3 years management / supervisory experience
โขย ย ย 3 years using RoadNet and Mobile cast software programs
โขย ย ย Prior experience working in a wholesale produce distribution and / or routing environment
โขย ย ย Experience in fleet dispatching and routing internal fleet
โขย ย ย Proficient in computer use with emphasis on Microsoft Word and Excel
โขย ย ย Valid driverโs license: dispatch, routing and/or driving experience is a strong plus
โขย ย ย Thorough understanding of all aspects of fleet management and operations proceduresย
โขย ย ย Able to work in a fast paced, multi-tasked environment
โขย ย ย Able to look at challenges and create long term solutions
โขย ย ย Ability to respond to common inquiries from staff, and others
โขย ย ย Ability to collect data, establish facts and draw valid conclusions
โขย ย ย Ability to deal with abstract and concrete information
โขย ย ย Ability to make decisions in a timely manner, utilizing input from others as appropriate
โขย ย ย Ability to establish and maintain effective working relationships
โขย ย ย Ability to resolve conflicts
โขย ย ย Ability to speak clearly and concisely both in oral and written communication.
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