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Level Workforce Jobs in Dallas, TX (NOW HIRING)

Metro One LPSG

Workforce Administrator

Plano, TX · On-site

The Workforce Administrator will perform service level risk assessments and provide mitigation strategies to program management. The Workforce Administrator will be responsible for short- and ...

Metro One LPSG

Workforce Administrator

Plano, TX

The Workforce Administrator will perform service level risk assessments and provide mitigation strategies to program management. The Workforce Administrator will be responsible for short- and ...

Loenbro

Workforce Development Manager

Dallas, TX · On-site

The Regional Workforce Development Manager is responsible for ensuring that the right people are assessed, credentialed, developed, and supported to perform at the highest level on Loenbro job sites.

Career TEAM

Workforce Project Director

Fort Worth, TX

$110K - $125K/yr

Career Team is a leading workforce development organization on a mission to transform lives. We ... have a high level of professionalism * 2+ years of experience with computer proficiency in ...

Career Team

Workforce Project Director

Dallas, TX · On-site

$110K - $125K/yr

... level of professionalism * 2+ years of experience with computer proficiency in Microsoft Office suite and Google suite including Word, Excel, PowerPoint, Google Mail, Google Calendar, Google Docs ...

Career Team

Workforce Project Director

Dallas, TX · On-site

$110K - $125K/yr

Career Team is a leading workforce development organization on a mission to transform lives. We ... have a high level of professionalism * 2+ years of experience with computer proficiency in ...

Career TEAM

Workforce Project Director

Dallas, TX · On-site

$110K - $125K/yr

Career Team is a leading workforce development organization on a mission to transform lives. We ... have a high level of professionalism * 2+ years of experience with computer proficiency in ...

WSOL LLC

Workforce Management Coordinator

Plano, TX · Remote

Provide real-time monitoring via available tools and workforce management techniques to make intra-day adjustments in an effort to maximize resource efficiency and achieve service level goals ...

WSOL LLC

Workforce Management Coordinator

Plano, TX · On-site +1

Provide real-time monitoring via available tools and workforce management techniques to make intra-day adjustments in an effort to maximize resource efficiency and achieve service level goals ...

SuperbTech

Sr. Analyst - Workforce Analytics

Plano, TX · On-site

$40 - $50/hr

Sr. Analyst - Workforce Analytics Location: Plano, TX Remote/On-site/Hybrid: Hybrid (minimum two ... Proven ability to work with highly confidential data with a high-level of professionalism * Strong ...

SuperbTech

Sr. Analyst - Workforce Analytics

Plano, TX · Hybrid

$82K - $108K/yr

Sr. Analyst - Workforce Analytics Location: Plano, TX Remote/On-site/Hybrid: Hybrid (minimum two ... Proven ability to work with highly confidential data with a high-level of professionalism * Strong ...

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Showing results 21-40

All JobsLevel Workforce JobsLevel Workforce Jobs in Dallas, TX

Level Workforce information

See Dallas, TX salary details

$24.7K

$75.6K

$160.3K

How much do level workforce jobs pay per year?

As of Aug 10, 2026, the average yearly pay for level workforce in Dallas, TX is $75,594.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $91,000.00 per year, depending on experience, location, and employer.

What is the difference between Level Workforce vs Entry-Level Worker?

AspectLevel WorkforceEntry-Level Worker
CredentialsVaries; may include certifications or specialized trainingTypically minimal; high school diploma or equivalent
Work EnvironmentOften in structured roles with defined responsibilitiesOn-the-job training, supervised tasks
Employer UsageUsed for roles requiring some experience or skillsUsed for individuals starting their careers
Search & Comparison IntentUnderstanding career progression, job requirementsFinding entry-level opportunities, training programs

Level Workforce generally refers to employees with some experience or specialized skills, whereas Entry-Level Worker describes individuals just starting their careers with minimal experience. The distinction helps job seekers and employers understand the expected qualifications and responsibilities for each role.

What are popular job titles related to Level Workforce jobs in Dallas, TX? For Level Workforce jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Level Workforce jobs in Dallas, TX look for? The top searched job categories for Level Workforce jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Level Workforce jobs? Cities near Dallas, TX with the most Level Workforce job openings:
Level Workforce jobs near you

Workforce Administrator

Metro One LPSG

Plano, TX • On-site

Other

Posted 9 days ago

Metro One LPSG rating

5.7

Company rating: 5.7 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

73rd of 116 rated security

Job description

Description
The Workforce Administrator will analyze and report on intraday, daily, and weekly staffing levels, staffing constraints such as absenteeism, attrition, contact volume trends, and other critical inputs to operational success. The Workforce Administrator will perform service level risk assessments and provide mitigation strategies to program management. The Workforce Administrator will be responsible for short- and long-term staffing functions such as creating new hire and shift selection schedules. The Workforce Administrator will also be responsible for designing exception protocols to insure productivity and compliance. The Workforce Administrator will also be expected to support ad-hoc projects as required.
REQUIREMENTS
Client and Management Interface
  • Monitor all issues that impact service levels with your assigned client(s) and take actions to resolve or reduce the impact. Notify support teams as required.
  • Perform operational and oversight responsibilities as required to ensure all Service Level Agreements (SLA's) are met.
  • Support the production, communication, & implementation of service level action plans.
  • Monitor staffing levels against scheduled plan to efficiently handle incoming work units at the prescribed service levels.
  • Evaluate facts surrounding schedule adherence, scheduling, and workforce management functions including operational situations which can impact productivity such as tool or system outages.
  • Provide recommendations for mitigation or correction to management for consideration.

Data Analysis/Synthesis
  • Ensure timely and accurate recording and reporting of metrics. Analyze data to outline any reasons for under/over performance and recommend actions to improve performance.
  • Develop root cause analyses in response to identified, emergent trends in Track Force data anomalies.
  • Must be able to effectively prioritize and manage multiple concurrent projects and complete high quality work.
  • Collate, assemble, and disseminate performance/metric reporting. On-going generation, creation, and maintenance of accurate data/reporting.
  • Evaluate and implement opportunities for improving workflow processes and automation of processes.
  • Run "what-if" scenarios for intraday staffing.

Communications
  • Attend, virtual or actual, client meetings for performance review.
  • Assist clients and management with technical issues (phones/NFC tags).
  • Communication with managers/supervisors for issue resolution (can be virtual, telephonic, or face-to-face). Work with operational and support teams to effectively plan non-productive time (NPT).
  • Develop relationships with leadership and workflow/capacity partners, to include sharing methodologies for process improvement.
  • Work closely with leadership to identify "hot spots" and take appropriate actions to mitigate any impact.
  • Lead meetings with WFC and other departments (i. e., Human Resources, Operations, Training, and Quality)
  • Communicate and interact effectively with operations and support functions to provide internal customers with information/data needs in a timely manner.

QUALIFICATIONS
  • A Bachelor's Degree in Computer Science, Information Systems, HR Management, Business Administration, or similar is a plus; not required
  • 3-5 years of experience as an HRIS Analyst in a related industry
  • Exceptional ability to gather and interpret data, as well as improve HRIS processes,
  • Ability to collaborate, provide technical support, and train staff,
  • Extensive experience in analyzing HRIS and HR performance metrics,
  • Advanced proficiency in database management and security,
  • Experience in documenting processes, as well as performing diagnostic tests. and audits,
  • Ability to keep up with technical innovation and trends in HRIS Analysis,
  • Exceptional interpersonal and communication skills,
  • Must be willing to participate in the Company's pre-employment screening process and continuously meet any applicable state, county, and municipal requirements for Security Officer.
  • Advanced skills using Microsoft Excel in a business environment.
  • Ability to prioritize and meet tight deadlines.
  • Analytical with meticulous attention to detail.
  • Ability to maintain composure in critical situations and communicate clearly with both internal and external stakeholders.
  • Demonstrates high degree of ability to analyze data, using the data to drive decision making and implement effective resolutions.
  • Proven ability to build relationships quickly.

PREFERRED QUALIFICATIONS
  • 1+ years of experience in a contact center environment preferred.
  • Lean training is an advantage. Kronos experience or Six Sigma Yellow/Green Belt certification is a plus.

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