Level 3 Voip Network Engineer Jobs (NOW HIRING)

VoIP Network Engineer IIJob Description

Maintains the day-to-day network and telecom operations to support the Douglas County School District’s (DCSD) enterprise environment. Includes installation, configuration and maintenance of all network devices and equipment. Provide specialized VoIP and network engineering to support day-to-day operations, installations, maintenance, and troubleshooting of the district’s voice infrastructure and Unified Communications (UC). This role functions as an integral part of the core Networking Team, ensuring seamless integration, traffic prioritization, and alignment between the voice ecosystem and the underlying wired/wireless LAN/WAN infrastructure. Assesses network capacity needs (wired and wireless), monitors network performance and troubleshoots problems areas as needed. Creates and maintains documentation related to network configuration, network mapping processes and service records.

Not a remote/work from home position.

Essential Physical Requirements

• Occasional lifting five (5) to ten (10) pounds.
• Frequent sitting.
• Occasional bending, squatting, or standing.

Essential Environmental Demands

Mostly clean and comfortable

Education / Experience

Bachelors Degree desired or 4 year years experience in IT (2 years in Networking or Voice Telecom)

Certifications

CCNA Collaboration desired

Position Specific InformationResponsibilities

• Work with telecom carriers, SIP trunk providers, and hardware vendors to resolve complex voice, data, and circuit-related issues.
• Monitor, resolve, escape, and close VoIP, telecom, and general network-related work request tickets.
• Provide network and VoIP engineering to support day-to-day operations; installations, maintenance, and troubleshooting of the district’s IP telephony, Unified Communications (CUCM/on-prem), and supporting LAN/WAN infrastructure.
• Perform other related duties as assigned or requested.
• Administer and monitor standards for the VoIP network to ensure optimal Call Quality (QoS), bandwidth capacity, reliability, and uptime meet and exceed district demands
• Provide engineering-related design, call-flow diagrams, network topology maps, proposals, and standards documentation for the voice and network ecosystem.
• Collaborate closely with the core Networking Team to analyze, design, and implement network changes, ensuring the data infrastructure robustly supports new voice services and construction deployments.
• Document voice system designs, dial plans, network configurations, and troubleshooting procedures.
• Maintain deep working knowledge of legacy telecommunication systems (TDM/POTS) while driving optimization of the modern VoIP/SIP environment.

Work Experience

• 2+ years of experience focused on VoIP, Unified Communications, or Telecom/Network Engineering | Not Required
• 5+ years in IT engineering & operations | Not Required

Skills

• Ability to install, test, document, and troubleshoot Layer 2 and Layer 3 networks
• Ability to install, test, document, and troubleshoot WAN connectivity and equipment
• Able to effectively communicate with the school district community.
• Collaborative team player, Fluent with Eigrp and Spanning Tree protocols
• Fluent with supporting and troubleshooting complex wireless environments
• Has the ability to meet attendance standards and work the hours necessary to perform the essential functions of the job
• Has the ability to perform responsibilities without the necessity of close supervision
• Has the ability to understand and follow complex oral and written instructions
• Is flexible and has the ability to work cooperatively with supervisors and co-workers.
• Knowledge of wired, wireless, and telecom systems
• Maintains a generally positive attitude
• Observes all District policies and procedures
• Strong organizational and time management skills.
• Strong systems/process orientation with demonstrated analytical thinking, organizational skills and problem solving skills.
• Verbal and written communication skills in English and a demonstrated ability to read and comprehend written/graphic and oral instructions
• Experience working in a team-oriented, collaborative environment

Position Type

Regular

Primary Location

West Support Center

Scheduled Hours Per Week

40

FTE

1.00

Maximum Salary Range

• Minimum Hire Rate: $75,450.85 USD
• Annual Maximum Hire Rate: $94,873.83 USD
• Annual Full Salary Range: $75,450.85 USD - $114,296.82 USD
• Annual All salary amounts listed above are based on a full-time (1.0) FTE. If applicable, part-time salaries will be prorated according to the assigned FTE.

Benefits

• This position is eligible for health, vision, dental, health savings account (HSA), flexible spending accounts (FSA), District paid and voluntary additional (supplemental) life and accidental death and dismemberment insurance, short and long-term disability, critical illness and accident voluntary insurance, employee assistance program (EAP), voluntary 401(k), 403(b) and 457 retirement plan options.
• There is also a voluntary 403(b) savings plan with up to 4% District match for up to 5 years from date of hire.

Time Off Plans

This position is eligible for paid off-track, sick and personal time.

Closing Date

This position will be open until filled, but will not be open past: September 18, 2026

About DCSD

Proud to Be DCSD - 65 Years of Excellence A career in Colorado's Douglas County School District is a chance to be part of something incredibly important and fulfilling. Spanning over 850 square miles, Douglas County School District offers a variety of communities ranging from small rural farm towns to large and fast-growing suburban neighborhoods. At the heart of it all is a love and dedication to family and a unity of purpose around ensuring that each and every one of our community’s 61,000+ students receives the education needed to have the brightest future possible. Unity of Purpose DCSD’s Board of Education adopted the following goals for our school district – and our leaders, educators and support staff work diligently to incorporate these values in everything they do. 1. Academic Excellence 2. Outstanding Educators and Staff 3. Safe, Positive Climate and Culture 4. Collaborative Relations with Parents and Community 5. Financial Well-Being Students Are at the Center of What We Do In Douglas County, we know that working in education is more than a job - it’s a calling. Every day our dedicated team of educators guides our community’s future leaders by encouraging them to ask questions, explore new ideas, and solve problems. Our school leaders and staff put students first in everything they do and work hard to ensure that our educators have the tools they need to provide every student the best education possible. Every Student is Unique In Douglas County, we understand that no two students are the same. Each has a unique learning style and needs. We also know that students want and deserve multiple options for life after high school. We support all students, whether their goal is to go on to a four-year college, join the military, or directly enter the workforce. We have the programs and know-how to ensure our students are successful in whatever they choose to do after high school. Every Employee Matters. Every Employee Contributes From our school principals and licensed teachers to our nutrition services staff and bus drivers, all DCSD employees touch the lives of students and every employee contributes to their success.