Serve as the go-to technical resource for VOIP and telecom issues across our client base * Manage project timelines, client communication, and post-implementation support for telecom rollout Tier 2 ...
Serve as the go-to technical resource for VOIP and telecom issues across our client base * Manage project timelines, client communication, and post-implementation support for telecom rollout Tier 2 ...
Serve as the go-to technical resource for VOIP and telecom issues across our client base * Manage project timelines, client communication, and post-implementation support for telecom rollout Tier 2 ...
Quick apply
Serve as the go-to technical resource for VOIP and telecom issues across our client base * Manage project timelines, client communication, and post-implementation support for telecom rollout Tier 2 ...
Serve as the go-to technical resource for VOIP and telecom issues across our client base * Manage project timelines, client communication, and post-implementation support for telecom rollout Tier 2 ...
Serve as the go-to technical resource for VOIP and telecom issues across our client base * Manage project timelines, client communication, and post-implementation support for telecom rollout Tier 2 ...
Serve as the go-to technical resource for VOIP and telecom issues across our client base * Manage project timelines, client communication, and post-implementation support for telecom rollout Tier 2 ...
Serve as the go-to technical resource for VOIP and telecom issues across our client base * Manage project timelines, client communication, and post-implementation support for telecom rollout Tier 2 ...
Serve as the go-to technical resource for VOIP and telecom issues across our client base * Manage project timelines, client communication, and post-implementation support for telecom rollout Tier 2 ...
Quick apply
Serve as the go-to technical resource for VOIP and telecom issues across our client base * Manage project timelines, client communication, and post-implementation support for telecom rollout Tier 2 ...
Serve as the go-to technical resource for VOIP and telecom issues across our client base * Manage project timelines, client communication, and post-implementation support for telecom rollout Tier 2 ...
Serve as the go-to technical resource for VOIP and telecom issues across our client base * Manage project timelines, client communication, and post-implementation support for telecom rollout Tier 2 ...
Serve as the go-to technical resource for VOIP and telecom issues across our client base * Manage project timelines, client communication, and post-implementation support for telecom rollout Tier 2 ...
Quick apply
Serve as the go-to technical resource for VOIP and telecom issues across our client base * Manage project timelines, client communication, and post-implementation support for telecom rollout Tier 2 ...
... II troubleshooting. The ideal candidate has a strong understanding of SIP-based voice ... Collaborate with internal support, engineering, operations, and network teams on complex or ...
... II troubleshooting. The ideal candidate has a strong understanding of SIP-based voice ... Collaborate with internal support, engineering, operations, and network teams on complex or ...
Provide 7X24X365 Tier II support for all VoIP Switching issues associated with software, hardware & feature troubles, including in depth proactive analysis to reduce customer interruptions. Voice ...
Provide 7X24X365 Tier II support for all VoIP Switching issues associated with software, hardware & feature troubles, including in depth proactive analysis to reduce customer interruptions. Voice ...
Provide 7X24X365 Tier II support for all VoIP Switching issues associated with software, hardware & feature troubles, including in depth proactive analysis to reduce customer interruptions. Voice ...
Provide 7X24X365 Tier II support for all VoIP Switching issues associated with software, hardware & feature troubles, including in depth proactive analysis to reduce customer interruptions. Voice ...
Provide 7X24X365 Tier II support for all VoIP Switching issues associated with software, hardware & feature troubles, including in depth proactive analysis to reduce customer interruptions. Voice ...
Provide 7X24X365 Tier II support for all VoIP Switching issues associated with software, hardware & feature troubles, including in depth proactive analysis to reduce customer interruptions. Voice ...
IT Support Specialist
Houston, TX · On-site
$49K - $97K/yr
... and Tier 2 help desk support for computer hardware/software, Outlook email, printers/scanners/copiers, Cisco VOIP/Unity, a Fiber to the Desk network, Courtroom Technology, end user training ...
IT Support Specialist
Houston, TX · On-site
$49K - $97K/yr
... and Tier 2 help desk support for computer hardware/software, Outlook email, printers/scanners/copiers, Cisco VOIP/Unity, a Fiber to the Desk network, Courtroom Technology, end user training ...
VoIP Technical Support Engineer
Cary, NC · On-site
... two days from home You'll need to have... Associate's Degree or four or more years of work ... We are looking for a skilled VoIP Support Engineer to join our voice repair operations team. In ...
VoIP Technical Support Engineer
Cary, NC · On-site
... two days from home You'll need to have... Associate's Degree or four or more years of work ... We are looking for a skilled VoIP Support Engineer to join our voice repair operations team. In ...
VoIP Engineer
Alexandria, VA · On-site
Provide Tier 1/Tier 2 support to end-users. * Prepare presentations and deliver briefings to the customer and management. * Provides weekly reports of VoIP Team's activities to management.
VoIP Engineer
Alexandria, VA · On-site
Provide Tier 1/Tier 2 support to end-users. * Prepare presentations and deliver briefings to the customer and management. * Provides weekly reports of VoIP Team's activities to management.
VoIP Engineer
Alexandria, VA · On-site
Provide Tier 1/Tier 2 support to end-users. * Prepare presentations and deliver briefings to the customer and management. * Provides weekly reports of VoIP Team's activities to management.
VoIP Engineer
Alexandria, VA · On-site
Provide Tier 1/Tier 2 support to end-users. * Prepare presentations and deliver briefings to the customer and management. * Provides weekly reports of VoIP Team's activities to management.
VoIP Engineer
Alexandria, VA · On-site
Provide Tier 1/Tier 2 support to end-users. * Prepare presentations and deliver briefings to the customer and management. * Provides weekly reports of VoIP Team's activities to management.
Quick apply
VoIP Engineer
Alexandria, VA · On-site
Provide Tier 1/Tier 2 support to end-users. * Prepare presentations and deliver briefings to the customer and management. * Provides weekly reports of VoIP Team's activities to management.
VOIP Systems Tech
Terre Haute, IN · On-site
Provide Tier I and Tier II support for hosted, cloud, and on‑premise VOIP environments. * Troubleshoot call quality issues including latency, jitter, packet loss, and one‑way audio. * Configure ...
VOIP Systems Tech
Terre Haute, IN · On-site
Provide Tier I and Tier II support for hosted, cloud, and on‑premise VOIP environments. * Troubleshoot call quality issues including latency, jitter, packet loss, and one‑way audio. * Configure ...
VOIP Systems Tech
Terre Haute, IN · On-site
$30 - $38/hr
Provide Tier I and Tier II support for hosted, cloud, and on-premise VOIP environments. * Troubleshoot call quality issues including latency, jitter, packet loss, and one-way audio. * Configure VOIP ...
Quick apply
VOIP Systems Tech
Terre Haute, IN · On-site
$30 - $38/hr
Provide Tier I and Tier II support for hosted, cloud, and on-premise VOIP environments. * Troubleshoot call quality issues including latency, jitter, packet loss, and one-way audio. * Configure VOIP ...
... Tier II/III support and infrastructure implementation. Expertise in voice systems (Unclassified, Secure, TDM, VoIP). Experience supporting government clients in secure environments (NIPRNET, SIPRNET)
... Tier II/III support and infrastructure implementation. Expertise in voice systems (Unclassified, Secure, TDM, VoIP). Experience supporting government clients in secure environments (NIPRNET, SIPRNET)
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SUPPORT TECHNICIAN - TIER 1
Lewisville, TX · On-site
$35K - $43K/yr
POSITION SUMMARY As a Tier One VoIP Support Technician, you will be the first point of contact for ... and/or 2-3 years of experience with network and/or VOIP troubleshooting * Comprehensive ...
Quick apply
Be Seen First
SUPPORT TECHNICIAN - TIER 1
Lewisville, TX · On-site
$35K - $43K/yr
POSITION SUMMARY As a Tier One VoIP Support Technician, you will be the first point of contact for ... and/or 2-3 years of experience with network and/or VOIP troubleshooting * Comprehensive ...
Tier 2 Voip Support information
See salary details
$14.18 - $16.30
11% of jobs
$17.27 is the 25th percentile. Wages below this are outliers.
$16.30 - $18.42
31% of jobs
The median wage is $19.06 / hr.
$18.42 - $20.54
27% of jobs
$21.30 is the 75th percentile. Wages above this are outliers.
$20.54 - $22.66
17% of jobs
$22.66 - $24.78
10% of jobs
$24.78 - $26.90
2% of jobs
$26.90 - $29.02
1% of jobs
$29.02 - $31.14
0% of jobs
$31.14 - $33.26
0% of jobs
$33.26 - $35.38
1% of jobs
$35.38 - $37.50
0% of jobs
$14
$21
$37
How much do tier 2 voip support jobs pay per hour?
As of Sep 9, 2026, the average hourly pay for tier 2 voip support in the United States is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.12 per hour, depending on experience, location, and employer.
What cities are hiring for Tier 2 Voip Support jobs?
Cities with the most Tier 2 Voip Support job openings:
What states have the most Tier 2 Voip Support jobs?
States with the most job openings for Tier 2 Voip Support jobs include:
What are popular job titles related to Tier 2 Voip Support jobs?
For Tier 2 Voip Support jobs, the most frequently searched job titles are:
VoIP Telecom Project Technician/Tier 2 IT Support
Fergus Falls, MN • Hybrid
Vertin •
Accounting Services • 501 - 1,000 employees501 - 1,000 employees
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 6 days ago
Job description
- About the Role
Digital Guru is looking for a VOIP/Telecom Project Technician to join our Fergus Falls team. This role is built for someone who loves the technical side of telecom deploying and managing VOIP systems, running client cutover projects, and troubleshooting the infrastructure that keeps businesses connected while also staying sharp on the fundamentals of hands-on IT support.
This is a hybrid role: roughly 70% VOIP/telecom project management and technical work, and 30% Tier 2 IT support. You'll spend most of your time owning telecom projects end-to-end, with the remainder split between hardware, software, and network troubleshooting for our clients. We're a 100% Microsoft shop, so you'll be working across Microsoft 365, Azure, and Windows Server environments every day.
What You'll Do
Telecom & VOIP Project Work (70%) - Lead and support VOIP deployment and migration projects from planning through go-live, including site cutovers and client onboarding
- Configure, maintain, and troubleshoot VOIP platforms, SIP trunking, and PBX systems
- Coordinate with carriers, vendors, and internal teams to keep telecom projects on schedule and within scope
- Design and document telecom infrastructure and call-flow solutions tailored to client needs
- Serve as the go-to technical resource for VOIP and telecom issues across our client base
- Manage project timelines, client communication, and post-implementation support for telecom rollout
Tier 2 IT Support (30%)
- Troubleshoot and repair hardware, software, and network issues
- Install, configure, and maintain systems within our Microsoft 365 / Azure / Windows Server environment
- Provide top-tier customer support as a trusted technical resource for clients
- Support cybersecurity best practices to help keep client environments secure
- Assist users with onboarding, training, and adoption of new software and systems
Requirements
- Experience with VOIP systems, SIP trunking, or PBX platforms hands-on deployment or migration experience strongly preferred
- Comfort managing technical projects: timelines, vendor coordination, and client communication
- Solid IT troubleshooting experience across hardware, software, and networks
- Familiarity with the Microsoft ecosystem (Microsoft 365, Azure/Entra ID, Windows Server, Intune)
- Strong problem-solving and communication skills, with the ability to explain technical concepts to non-technical users
- A proactive mindset and genuine interest in telecom and emerging technology trends
Why Join Digital Guru
- A role where telecom project ownership is the main event, not an afterthought
- Work exclusively within a modern Microsoft stack no juggling multiple ecosystems
- Competitive salary & benefits package
- Real growth opportunities and continuous learning
- A collaborative, innovative, and fun work environment
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
- Wellness Resources
About Vertin
Sourced by ZipRecruiter
Industry
Accounting services
Company size
501 - 1,000 Employees
Headquarters location
Luverne, MN, US
Year founded
1904