Forest Park, GA · On-site
$20.75 - $28.50/hr
F2Onsite is seeking a Level 2 IT Support Technician to provide onsite desktop and end user support in a corporate Windows environment. The role involves troubleshooting hardware and software issues ...
Forest Park, GA · On-site
$20.75 - $28.50/hr
F2Onsite is seeking a Level 2 IT Support Technician to provide onsite desktop and end user support in a corporate Windows environment. The role involves troubleshooting hardware and software issues ...
Lilburn, GA · On-site
$19.75 - $27.25/hr
Job Summary : Beyond IT Support is an MSP committed to delivering top-notch IT support and ... engineer level support, following ticket to resolution • Responsible for entering all time and ...
Lilburn, GA · On-site
$19.75 - $27.25/hr
Job Summary : Beyond IT Support is an MSP committed to delivering top-notch IT support and ... engineer level support, following ticket to resolution • Responsible for entering all time and ...
The role involves providing Level 2 IT technical support, troubleshooting hardware and software issues, and managing support tickets in a corporate IT environment. Responsibilities : • Provide ...
The role involves providing Level 2 IT technical support, troubleshooting hardware and software issues, and managing support tickets in a corporate IT environment. Responsibilities : • Provide ...
Lilburn, GA · On-site
$40K - $50K/yr
Medical
Dental
Vision
Retirement
We are an MSP committed to delivering top-notch IT support and solutions to local businesses. We're ... Escalate service requests that require engineer level support, following ticket to resolution.
Quick apply
Lilburn, GA · On-site
$40K - $50K/yr
Medical
Dental
Vision
Retirement
We are an MSP committed to delivering top-notch IT support and solutions to local businesses. We're ... Escalate service requests that require engineer level support, following ticket to resolution.
Atlanta, GA · On-site
Medical
Dental
Vision
Life
PTO
Provide onsite and remote Tier 1-2 IT support for workstations, applications, operating systems, and user accounts. * Manage and prioritize helpdesk tickets, ensuring efficient resolution or ...
Quick apply
Atlanta, GA · On-site
Medical
Dental
Vision
Life
PTO
Provide onsite and remote Tier 1-2 IT support for workstations, applications, operating systems, and user accounts. * Manage and prioritize helpdesk tickets, ensuring efficient resolution or ...
Atlanta, GA · On-site
Medical
Dental
Vision
Life
PTO
Provide onsite and remote Tier 1-2 IT support for workstations, applications, operating systems, and user accounts. * Manage and prioritize helpdesk tickets, ensuring efficient resolution or ...
Quick apply
Atlanta, GA · On-site
Medical
Dental
Vision
Life
PTO
Provide onsite and remote Tier 1-2 IT support for workstations, applications, operating systems, and user accounts. * Manage and prioritize helpdesk tickets, ensuring efficient resolution or ...
Macon, GA · On-site
$35K - $60K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Advanced level degree or certifications are desired. * Preferred certifications: Comptia A ... Experience as a tier 1-2 IT Support Specialist. * Working knowledge of O365, Azure, Sharepoint.
Quick apply
Macon, GA · On-site
$35K - $60K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Advanced level degree or certifications are desired. * Preferred certifications: Comptia A ... Experience as a tier 1-2 IT Support Specialist. * Working knowledge of O365, Azure, Sharepoint.
Tifton, GA · On-site
$35K - $60K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Advanced level degree or certifications are desired. * Preferred certifications: Comptia A ... Experience as a tier 1-2 IT Support Specialist. * Working knowledge of O365, Azure, Sharepoint.
Quick apply
Tifton, GA · On-site
$35K - $60K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Advanced level degree or certifications are desired. * Preferred certifications: Comptia A ... Experience as a tier 1-2 IT Support Specialist. * Working knowledge of O365, Azure, Sharepoint.
Albany, GA · On-site
$35K - $60K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Advanced level degree or certifications are desired. * Preferred certifications: Comptia A ... Experience as a tier 1-2 IT Support Specialist. * Working knowledge of O365, Azure, Sharepoint.
Quick apply
Albany, GA · On-site
$35K - $60K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Advanced level degree or certifications are desired. * Preferred certifications: Comptia A ... Experience as a tier 1-2 IT Support Specialist. * Working knowledge of O365, Azure, Sharepoint.
Atlanta, GA · On-site
$63K - $70K/yr
Medical
Life
Retirement
Duties and Responsibilities: * Assist in providing Level 2 IT support for routine and emergency operations, addressing hardware and software issues for desktops, laptops, and peripherals. * Document ...
Atlanta, GA · On-site
$63K - $70K/yr
Medical
Life
Retirement
Duties and Responsibilities: * Assist in providing Level 2 IT support for routine and emergency operations, addressing hardware and software issues for desktops, laptops, and peripherals. * Document ...
Atlanta, GA · On-site
Medical
Life
Retirement
Duties and Responsibilities: * Assist in providing Level 2 IT support for routine and emergency operations, addressing hardware and software issues for desktops, laptops, and peripherals. * Document ...
Atlanta, GA · On-site
Medical
Life
Retirement
Duties and Responsibilities: * Assist in providing Level 2 IT support for routine and emergency operations, addressing hardware and software issues for desktops, laptops, and peripherals. * Document ...
Atlanta, GA · On-site
$63K/yr
Medical
Life
Retirement
Duties and Responsibilities: * Assist in providing Level 2 IT support for routine and emergency operations, addressing hardware and software issues for desktops, laptops, and peripherals. * Document ...
Atlanta, GA · On-site
$63K/yr
Medical
Life
Retirement
Duties and Responsibilities: * Assist in providing Level 2 IT support for routine and emergency operations, addressing hardware and software issues for desktops, laptops, and peripherals. * Document ...
Suwanee, GA · On-site
$36K - $58K/yr
Technology Support Tech II - 050072 Standard Hours: 40 Department: IT Customer Service & Support ... Provide level 1 on-site setup, configuration, repair, and support for hardware, software, basic ...
Suwanee, GA · On-site
$36K - $58K/yr
Technology Support Tech II - 050072 Standard Hours: 40 Department: IT Customer Service & Support ... Provide level 1 on-site setup, configuration, repair, and support for hardware, software, basic ...
... Level 2Reports to: IT Operations Manager The IT Operations Specialist - Level 2 plays a key ... Support new-site deployments and M&A integrations, coordinating hardware, and account provisioning.
Quick apply
... Level 2Reports to: IT Operations Manager The IT Operations Specialist - Level 2 plays a key ... Support new-site deployments and M&A integrations, coordinating hardware, and account provisioning.
Ellabell, GA · On-site
The IT Support Engineer II supports the delivery, maintenance, and continuous improvement of both ... Support service level agreement (SLA) tracking and ensure adherence to performance expectations
Ellabell, GA · On-site
The IT Support Engineer II supports the delivery, maintenance, and continuous improvement of both ... Support service level agreement (SLA) tracking and ensure adherence to performance expectations
Alpharetta, GA · On-site
$20.50 - $28/hr
... Level 2 compliance program in coordination with our MSP and external compliance partner Qualifications : Required : • 2-4 years of hands-on IT support experience in a business environment • Solid ...
Alpharetta, GA · On-site
$20.50 - $28/hr
... Level 2 compliance program in coordination with our MSP and external compliance partner Qualifications : Required : • 2-4 years of hands-on IT support experience in a business environment • Solid ...
Provide level 1 on-site setup, configuration, repair, and support for hardware, software, basic ... Drive the delivery of high quality, well-received, effective, and efficient service and support. 2. ...
Provide level 1 on-site setup, configuration, repair, and support for hardware, software, basic ... Drive the delivery of high quality, well-received, effective, and efficient service and support. 2. ...
Conyers, GA · On-site
Title: IT Support Specialist Location: Conyers, GA Duration: 12+ Months Onsite Required Skills: Knowledge of basic network troubleshooting. Knowledge of Microsoft Windows Active Directory - Domain ...
Conyers, GA · On-site
Title: IT Support Specialist Location: Conyers, GA Duration: 12+ Months Onsite Required Skills: Knowledge of basic network troubleshooting. Knowledge of Microsoft Windows Active Directory - Domain ...
Deliver tiered technical support by addressing Level 1 (basic troubleshooting), Level 2 (advanced ... Enforce IT security policies, endpoint compliance, and Conditional Access controls * Support ...
Deliver tiered technical support by addressing Level 1 (basic troubleshooting), Level 2 (advanced ... Enforce IT security policies, endpoint compliance, and Conditional Access controls * Support ...
Atlanta, GA · On-site
Deliver tiered technical support by addressing Level 1 (basic troubleshooting), Level 2 (advanced ... Enforce IT security policies, endpoint compliance, and Conditional Access controls * Support ...
Atlanta, GA · On-site
Deliver tiered technical support by addressing Level 1 (basic troubleshooting), Level 2 (advanced ... Enforce IT security policies, endpoint compliance, and Conditional Access controls * Support ...
$12.38 - $14.73
1% of jobs
$14.73 - $17.07
8% of jobs
$19.10 is the 25th percentile. Wages below this are outliers.
$17.07 - $19.41
18% of jobs
The median wage is $21.70 / hr.
$19.41 - $21.76
23% of jobs
$21.76 - $24.10
14% of jobs
$25.95 is the 75th percentile. Wages above this are outliers.
$24.10 - $26.44
14% of jobs
$26.44 - $28.79
9% of jobs
$28.79 - $31.13
4% of jobs
$31.13 - $33.47
3% of jobs
$33.47 - $35.82
3% of jobs
$35.82 - $38.16
2% of jobs
$12
$23
$38
Level 2 IT Support handles more complex technical problems that cannot be resolved by Level 1 support, such as in-depth troubleshooting of software errors, network connectivity problems, and configuration issues. You will often work on escalated tickets, interact directly with end users for advanced diagnostics, and collaborate with Level 3 specialists for particularly challenging situations. This role requires a greater depth of technical knowledge and analytical skill. Being in Level 2 support gives you the chance to broaden your technical expertise and act as a mentor for junior team members, while also preparing you for potential advancement into specialist or system administrator roles.
A Level 2 IT Support job involves handling more complex technical issues that cannot be resolved by Level 1 support. This role includes troubleshooting hardware and software problems, assisting with network and server issues, and providing advanced user support. Level 2 technicians may also work with system administrators to escalate critical issues. Strong analytical skills and a deep understanding of IT systems are essential for this position.
Level 2 IT Support professionals need in-depth technical knowledge of operating systems, networking, hardware troubleshooting, and customer service, often supported by experience or certifications like CompTIA A+, Network+, or Microsoft MCP. They are typically skilled in support ticketing systems, remote desktop tools, and system administration platforms. Strong analytical thinking, effective communication, and patience help them resolve advanced technical issues and guide users. These skills are crucial for ensuring efficient problem resolution, minimizing downtime, and providing a seamless user experience.
The most popular types of Level 2 It Support jobs in Georgia are:
For Level 2 It Support jobs in Georgia, the most frequently searched job titles are:
The top searched job categories for Level 2 It Support jobs in Georgia are:
Cities in Georgia with the most Level 2 It Support job openings:
$20.75 - $28.50/hr
Full-time
Re-posted 8 days ago
Sourced by ZipRecruiter
Donny F. Lauderback Founded F2OnSite in 2007, joined shortly thereafter by F. Jonathan Poole, and Created what is now the Fastest Growing onsite IT Services Company in the United States. The Company is located in the popular Legacy Center in Plano, Texas, and has Regional presence in Boston MA, Austin TX, Miami FL, and Charlotte NC, and with hundreds of Technical Employees throughout the Country. F2OnSite operates in more than 40 states across the country, Performing Service at hundreds of locations each day.
