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Level 01 It Support Jobs (NOW HIRING)

Addison Group

IT Support

Dallas, TX · On-site

Job Title: IT Support Engineer Work Model: On-site, 5 days a week Salary Expectations: $75-$110K max + performance-based bonus Team: Small IT team Notes: This is a backfill position for an IT Support ...

Addison Group

IT Support

Dallas, TX · On-site

Job Title: IT Support Engineer Work Model: On-site, 5 days a week Salary Expectations: $75-$110K max + performance-based bonus Team: Small IT team Notes: This is a backfill position for an IT Support ...

Desert IT Solutions

IT Support Technician

Dallas, TX · On-site

$50K - $60K/yr

Reports to: IT Support Manager Pay Rate: 50,000 - 60,000 Annually Duties and Responsibilities ... First level identification and escalation of Major Incidents using the approved IT escalation ...

SPS North America

IT Support

Chicago, IL

$22.25 - $30.50/hr

IT Support is responsible for performing secure data wiping on hard drives using industry-standard tools (e.g., DBAN, Blancco, diskpart). Ensure compliance with data security protocols and ...

Trulieve

IT Support Tech

Tallahassee, FL · On-site

$19.50 - $26.50/hr

No Job Title:IT Support Technician Department:Information Technology Reports to:Technology ... Responsibilities include asset documentation, Level 3 escalation support, and development of SOPs ...

Dexian DISYS

IT Support

San Jose, CA · On-site

$24 - $25/hr

IT Support San Jose, CA (100% Onsite) 12 + Months $24-$25/HR Role ... First-level triage. Must Have: 0 - 2 yrs exp. Windows troubleshooting. Dexian stands at the ...

Northern Nevada HOPES

IT Support Tech

Reno, NV · On-site

$25.30 - $31.62/hr

The IT Support Technician serves as the primary point for frontline IT support, troubleshooting and ... service level targets. * Escalate unresolved issues to infrastructure and security staff with ...

August Bioservices

Manager, IT Support

Nashville, TN · On-site

The Manager, IT Support is responsible for leading IT support operations and ensuring reliable ... Establish and monitor service-level expectations, key performance indicators, and support metrics ...

BMZ USA, INC

IT Support Technician

Virginia Beach, VA

$50K - $65K/yr

IT Support Technician BMZ USA, Inc. develops and manufactures advanced lithium-ion battery systems ... Provide first-level technical support for hardware, software, systems, and application issues

Brown Group

IT Support Tech

Ridgeland, MS · On-site

$18.75 - $25.50/hr

The IT Support Technician will troubleshoot hardware and software issues, assist users with technical problems, maintain IT equipment, and help ensure systems remain secure and operational. Job ...

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Level 01 It Support information

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$28

$45

How much do level 01 it support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for level 01 it support in the United States is $28.05, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $31.49 per hour, depending on experience, location, and employer.

What are popular job titles related to Level 01 It Support jobs?

For Level 01 It Support jobs, the most frequently searched job titles are:

Infographic showing various Level 01 It Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $58,346 per year, or $28.1 per hour.

IT Support Technician - Level 1

Sunland, CA • On-site

Frontline, LLC - Managed IT Services and IT Support
1 - 10 employees
Learn more about Frontline, LLC - Managed IT Services and IT Supportexternal

$28 - $30/hr

Full-time

Medical, Dental, Vision, Life, PTO

This job post has expired today. Applications are no longer accepted.

Job description

IT Support Technician

Frontline, LLC - Los Angeles, CA
Full-time hourly 35-37 hours per week $28 - $30 per hour. On-site at a client location

The role

Frontline is hiring an IT Support Technician to work on-site full time at one of our clients - a nonprofit in the Sunland-Tujunga area. You will be their day-to-day IT support and the person on campus who knows how everything is set up.

The work is concrete and has a clear finish line. A new employee starts Monday and needs accounts and a laptop ready. Someone's computer failed and needs replacing today. Staff can't do their jobs when technology gets in the way, and you are the reason it doesn't.

You will be based primarily at the Sunland campus, with occasional travel to satellite offices in Foothill, Van Nuys, West Hollywood, or Upland. Work-related driving on the clock is reimbursed at $0.70 per mile.

What you'll do
  • Set up new employees end to end - create their accounts and access, then build and deliver their laptop and mobile device
  • Replace and upgrade computers, moving users and their data onto new hardware
  • Close out accounts and access when employees leave
  • Handle daily support: password and multi-factor resets, lockouts, printers, VPN, network drives, and application issues
  • Keep documentation and equipment records accurate, and write clear notes on every ticket
Who you are
  • Must possess strong IT troubleshooting skills
  • Outstanding customer service skills
  • Ability to discuss technical information with non-technical individuals
  • Ability to handle urgent IT support needs in a calm, respectful, and efficient manner
  • Excellent work ethic and commitment to job responsibilities.
  • Displays a high-level of enthusiasm for work, professional conduct, ethics, works well in a team environment and presents themselves professionally
  • Helpful: CompTIA A+, ticketing or RMM experience, mobile device management, basic networking, bilingual English/Spanish.
Before you start

Because of where you will be working, this role requires a motor vehicle report, a pre-employment physical, drug screening, and TB test, Live Scan fingerprinting and background clearance, and a behind-the-wheel driving assessment. Once everything clears, you will complete CPR/First Aid certification, orientation, and de-escalation training during your first days.

Requirements

  • Two or more years in hands-on IT support, or a strong technical foundation with real setup experience
  • Prior experience where you had to configure, deploy, troubleshoot and resolve issues related to software, hardware, peripheral devices, servers, networks and other applications specific to the end users.
  • Experience creating user accounts in Active Directory, Microsoft 365 / Entra ID, or Google Workspace
  • Comfortable building and troubleshooting Windows computers, including domain join
  • Basic macOS familiarity, or the ability to get there quickly
  • Clear communication - you will be working with staff in person all day
  • Frequently required to sit and stand for extended periods of time and use hands to operate computer keyboard, mouse, telephone and basic office equipment. Normal Office, light work (lift up to 50 lbs).
  • Attend onboarding with our Learning & Development team and complete additional mandated training, including CPR/First Aid certification, New Employee Orientation, and verbal de-escalation training
  • A valid California driver's license with at least three years of clean driving history, and a reliable personal vehicle
  • Ability to pass a background check

Benefits

    • Medical
    • Dental
    • Vision
    • Life Insurance
    • Sick time (available within 3 months of employment)
    • Personal time (available within 4 months of employment)
    • Vacation time (available within 6 months of employment)
    • Paid holidays: MLK Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving and the day after
    • Wellness Week: December 25-January 1 (paid week off)

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