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Operations Project Manager, Program Management Office (PMO) - Data Centers Technologies

Job Description: Operations Project Manager, Global Transformation Initiatives - Data Center Technologies

Department: Program Management Office (PMO)

Reports to: Senior Manager, Program Management Office (PMO)

Position Summary

The Operations Project Manager plays a pivotal role in executing Munters' strategic transformation initiatives, with an initial and primary focus on the global Transformation Towards Operational Excellence (TTOE) program. Central to this transformation is the implementation of DCTOne - a unified ERP platform supported by harmonized, standardized end-to-end business processes across all regions and operational sites.

As a high-priority, must-win initiative, TTOE requires strong leadership, disciplined execution, and effective governance to ensure sustainable adoption and long-term business value

The Transformation Towards Operational Excellence (TTOE) initiative is designed to address critical business challenges and unlock untapped potential by establishing connected, efficient, and scalable business processes while creating a foundation for future digitalization, automation, and data-driven decision making across the organization.

The Operations Project Manager is responsible for leading and coordinating the operations workstream, including Product and Part Data Management (PPDM), Planning, and Manufacturing processes. The role ensures timely delivery of high-quality project outcomes while maintaining alignment with overall program objectives and implementation milestones.

This position works closely with Local Process Owners, Super Users, and Application Specialists, and cross-functional stakeholders to drive collaboration, process alignment, and operational readiness across the business. The Operations Project Manager also serves as a key escalation point for operational and project-related issues, ensuring risks, blockers, and dependencies are addressed effectively and efficiently.

In addition, the role is responsible for maintaining clear project governance through the management of project documentation, progress tracking, risk identification, issue resolution, and future business enhancement requests. The Operations Project Manager actively supports organizational change management efforts and plays a key role in enabling the successful adoption, transformation, and long-term sustainability of the DCTOne solution.

Candidate Profile

Success in this role requires a disciplined and structured approach to project management, combined with strong leadership capabilities and the ability to navigate complex, cross-functional initiatives involving multiple stakeholders across regions and functions. The ideal candidate brings proven experience leading large-scale transformation programs, preferably with exposure to ERP implementations and process harmonization initiatives across diverse organizational environments, combined with a strong understanding of operational processes and day-to-day business realities.

Demonstrated expertise in end-to-end project management, including scope definition, planning, dependency management, risk management, issue resolution, and milestone tracking. Hands-on exposure to operational processes such as Product Part Data Management, Planning, and Manufacturing is highly valued, enabling the translation of strategic objectives into practical, executable solutions. Experience leading organizational change and driving collaboration across functional teams is also critical to success in this role.

Strong interpersonal and communication skills are required to coordinate workstream activities, drive alignment across regions, and effectively engage stakeholders at both operational and leadership levels. The candidate must serve as a confident change leader capable of guiding teams through transformation initiatives while ensuring disciplined execution, adoption of new processes, and successful implementation of systems and ways of working.

In addition to formal leadership experience, the role requires the ability to lead through influence. This includes building trust, fostering collaboration across organizational boundaries, and motivating teams without direct authority - ensuring momentum, accountability, and sustainable change throughout the organization.

Core Responsibilities

Planning & Coordination

• Develop and maintain detailed workstream and sub-project plans aligned with the overall project timeline and objectives.

• Coordinate activities within the assigned operations workstream while proactively managing dependencies, priorities, and deliverables.

• Partner closely with project management to provide regular updates on progress, risks, issues, and key milestones.

Stakeholder Management

• Serve as the primary point of contact for stakeholders within the assigned workstream.

• Build strong relationships across functional and regional teams to ensure alignment and collaboration.

• Ensure stakeholder requirements and operational needs are understood, validated, and incorporated into solution design and delivery.

Scope & Requirements Management

• Support requirements gathering, process validation, and solution alignment within the assigned workstream.

• Ensure project scope is clearly defined, documented, and controlled throughout the project lifecycle.

• Collaborate with Super Users, Local Process Owners, and Application Specialists to translate Business requirements into scalable and practical system functionality.

Risk & Issue Management

• Identify, assess, and manage workstream-level risks and issues proactively.

• Escalate critical risks or blockers impacting project scope, timeline, or budget to project leadership.

• Develop mitigation and contingency plans with project management.

Resource Oversight

• Monitor workstream resource allocation, capacity, and utilization to support project management and key stakeholders.

• Support resource planning and coordinate adjustments to project staffing needs when required.

Testing & Quality Assurance

• Support the planning and execution of System Integration Testing (SIT), User Acceptance Testing (UAT), and related validation activities.

• Ensure test cases accurately reflect operational business scenarios and end-to-end process flows.

• Coordinate defect management, issue resolution, retesting activities, and validation of corrective actions.

Change Management

• Act as a change ambassador within the organization by promoting awareness, engagement, and adoption of new processes and systems.

• Support organizational readiness activities, training coordination, and communication efforts to drive successful implementation outcomes.

Qualifications

Education

• Bachelor's degree in Business Administration, Information Systems, Engineering, Operations Management, or related field.

• Advanced leadership training and/or project management certifications such as PMP, PRINCE2, or equivalent preferred.

Experience

• Minimum of 5 years of project management experience, with a strong focus on large-scale transformation initiatives within complex organizational environments.

• Proven track record of leading cross-functional teams and delivering measurable business results on high-impact projects.

• Hands-on experience with ERP Platforms and implementation projects across multiple business functions.

• Experience supporting operational transformation initiatives, ideally within manufacturing or industrial environments.

• Broad understanding of operational business processes including PPDM, Planning, Manufacturing, and related operational workflows.

Skills & Attributes

• Strong planning, coordination, organizational, and execution capabilities.

• Ability to manage scope, timelines, priorities, and resources effectively in a fast-paced environment.

• Demonstrated ability to lead teams and drive progress without direct reporting authority.

• Skilled in facilitating workshops, process discussions, and stakeholder meetings.

• Skilled in facilitating workshops, process discussions, and stakeholder meetings.

• Excellent written, verbal, and interpersonal communication skills.

• Strong analytical, problem-solving, and decision-making abilities.

• Ability to balance strategic thinking with operational execution.

Location

The preferred location for this role is Daleville, Virginia, as regular onsite collaboration and relationship-building within Munters' manufacturing operations are critical to success.

Travel Requirement

International travel is required to support global program execution, stakeholder engagement, and collaboration across regions and operational sites. Travel of up to 30% is expected, depending on project phase, implementation activities, and business needs, and will be aligned with manager guidance.