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Legal Intake Jobs in Tennessee (NOW HIRING)

Garza Law Firm PLLC

Intake Specialist

Johnson City, TN · On-site

$17 - $22.75/hr

Those in this position do not have the authority to practice law, give legal advice or set ... Minimum of 1-2 years of direct experience providing intake services in a legal firm, including ...

Garza Law Firm, PLLC

Intake Specialist

Johnson City, TN · On-site

$17.50 - $23.25/hr

Description The Garza Law Firm's Intake Specialist position is a skilled phone and sales position ... Those in this position do not have the authority to practice law, give legal advice or set ...

Garza Law Firm, PLLC

Intake Specialist

Johnson City, TN · On-site

$17.50 - $23.25/hr

The Garza Law Firm's Intake Specialist position is a skilled phone and sales position that is the ... Those in this position do not have the authority to practice law, give legal advice or set ...

Garza Law Firm PLLC

Intake Specialist

Johnson City, TN · On-site

$17.50 - $23.25/hr

Those in this position do not have the authority to practice law, give legal advice or set ... Minimum of 1-2 years of direct experience providing intake services in a legal firm, including ...

Garza Law Firm, PLLC

Intake Specialist

Jacksboro, TN · On-site

$17.50 - $23.50/hr

Description The Garza Law Firm's Intake Specialist position is a skilled phone and sales position ... Those in this position do not have the authority to practice law, give legal advice or set ...

Garza Law Firm PLLC

Intake Specialist

Knoxville, TN · On-site

$17 - $22.75/hr

Those in this position do not have the authority to practice law, give legal advice or set ... Minimum of 1-2 years of direct experience providing intake services in a legal firm, including ...

Garza Law Firm PLLC

Intake Specialist

Jacksboro, TN · On-site

$17.50 - $23.50/hr

Those in this position do not have the authority to practice law, give legal advice or set ... Minimum of 1-2 years of direct experience providing intake services in a legal firm, including ...

Crisp Recruit

Intake Specialist

Lebanon, TN · On-site

$17.25 - $23/hr

Turklay Law, PLLC, based in Lebanon, Tennessee, is a dedicated legal firm specializing in criminal ... The Intake Specialist role at Turklay Law is a pivotal new position designed to enhance client ...

Brighter Day Law

Client Intake Specialist

Nashville, TN · On-site

$50K/yr

We are looking for a Client Intake Specialist in our Nashville office who brings genuine empathy ... You will work alongside a collaborative legal team in a structured, coaching-oriented environment ...

AdaptHealth LLC

Intake Specialist

Greeneville, TN · On-site

$15.75 - $21/hr

Responsible Environmental Stewardship About the Role Intake Specialist The Intake Specialist plays ... Identity Theft Protection and Legal Plan Requirements Disclosure * Company conducted Background ...

AdaptHealth, LLC

Intake Specialist

Greeneville, TN · On-site

$15.75 - $21/hr

Responsible Environmental Stewardship About the Role Intake Specialist The Intake Specialist plays ... Identity Theft Protection and Legal Plan Requirements Disclosure * Company conducted Background ...

AdaptHealth

Intake Specialist

Greeneville, TN · On-site

$15.75 - $21/hr

Intake Specialist At AdaptHealth we offer full-service home medical equipment and related services ... Identity Theft Protection and Legal Plan Requirements disclosure: * Company conducted Background ...

Brighter Day Law

Client Intake Specialist

Nashville, TN · On-site

$17.25 - $23/hr

We are looking for a Client Intake Specialist in our Nashville office who brings genuine empathy ... You will work alongside a collaborative legal team in a structured, coaching-oriented environment ...

AdaptHealth LLC

Intake Specialist

Columbia, TN · On-site +1

$16 - $17/hr

Responsible Environmental Stewardship About the Role Intake Specialist The Intake Specialist plays ... Identity Theft Protection and Legal Plan Requirements Disclosure * Company conducted Background ...

Brighter Day Law

Client Intake Specialist

Nashville, TN · On-site

$50K/yr

We are looking for a Client Intake Specialist in our Nashville office who brings genuine empathy ... You will work alongside a collaborative legal team in a structured, coaching-oriented environment ...

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Showing results 21-40

All JobsLegal Intake JobsLegal Intake Jobs in Tennessee

Legal Intake information

See Tennessee salary details

$19.1K

$50.3K

$81.7K

How much do legal intake jobs pay per year?

As of Aug 14, 2026, the average yearly pay for legal intake in Tennessee is $50,299.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $56,700.00 per year, depending on experience, location, and employer.

What is a legal intake?

A Legal Intake job involves handling initial client inquiries for a law firm, legal department, or legal service provider. Responsibilities typically include gathering essential case details, assessing potential clients' needs, and directing them to the appropriate legal professionals. Legal Intake specialists ensure that relevant information is accurately recorded and categorized to streamline the legal process. Strong communication, organizational skills, and knowledge of legal terminology are essential in this role.

What are the typical responsibilities of someone working in legal intake at a law firm?

Legal Intake professionals serve as the first point of contact between a law firm and potential clients, handling incoming inquiries, gathering preliminary case details, and determining eligibility for legal services. They are responsible for accurately recording information, assessing the urgency and nature of cases, and scheduling consultations with attorneys. This role often requires multitasking between phone calls, emails, and data entry while maintaining confidentiality and professionalism. Legal Intake team members also collaborate closely with attorneys and support staff, ensuring that every case is properly documented and ready for review. Gaining experience in this position offers valuable insight into law firm operations and can provide a strong foundation for growth into other legal or administrative roles.

What are the key skills and qualifications needed to thrive in the legal intake position, and why are they important?

To excel as a Legal Intake professional, you need a strong grasp of legal terminology, attention to detail, and excellent organizational skills, usually backed by some experience in a legal environment or client service role. Familiarity with case management software, client relationship management (CRM) systems, and standard office productivity tools is common. Outstanding interpersonal skills, empathy, and the ability to remain calm under pressure will help you connect with clients and gather accurate information. These capabilities are essential for building client trust, ensuring accurate case intake, and maintaining smooth workflow in busy law practices.

What are the most commonly searched types of Legal Intake jobs in Tennessee?

The most popular types of Legal Intake jobs in Tennessee are:

What are popular job titles related to Legal Intake jobs in Tennessee?

For Legal Intake jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Legal Intake jobs in Tennessee look for?

The top searched job categories for Legal Intake jobs in Tennessee are:

What cities in Tennessee are hiring for Legal Intake jobs?

Cities in Tennessee with the most Legal Intake job openings:

Legal Intake jobs near you
Infographic showing various Legal Intake job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $50,299 per year, or $24.2 per hour.

Intake Specialist

Garza Law Firm PLLC

Johnson City, TN • On-site

$17 - $22.75/hr

Other

Re-posted 26 days ago

Job description

Job Type
Full-time
Description
The Garza Law Firm's Intake Specialist position is a skilled phone and sales position that is the primary initial contact for all potential clients of the law firm. This position obtains and reviews necessary information on new potential client inquiries to see if their case fits the firm's practice areas. The position requires empathy, respect, critical thinking, and confidentiality when speaking to anyone who calls or visits the firm. This position schedules appointments, engages firm attorneys to review cases, and makes outgoing calls to prospective clients via phone, email, and text, while regularly following up on all leads the firm has received. The position interacts with all personnel and divisions of the firm. This position does not supervise any employees.
Those in this position do not have the authority to practice law, give legal advice or set strategies for clients.
Requirements
Responsibilities

  • Client Engagement: Deliver a personable, efficient service experience that emphasizes a 'relationship-first' brand, ensuring client information is thoroughly reviewed by the legal team to confirm representation eligibility.
  • Inquiry Evaluation: Assess client inquiries via phone or in-person using strong critical thinking to analyze details, identify key issues, and take appropriate actions based on attorney guidance and firm policies.
  • Appointment Scheduling: Schedule appointments for potential clients meeting the firm's criteria and confirm future appointments.
  • Attorney Coordination: Proactively contact firm attorneys to review critical details needed to confirm client representation and transfer clients to attorneys for case reviews as needed.
  • Communication Management: Make outgoing calls to potential clients, route calls for current clients and vendors, and answer phones at the front desk while greeting and directing visitors as needed.
  • Office Operations: Provide phone and receptionist coverage during business hours (7:30 AM-7:30 PM weekdays, 9 AM-6 PM weekends), follow office opening/closing procedures, and accommodate flexible shifts with weekend differential pay.
  • Client Follow-Up: Follow up with potential clients post-appointment to minimize lost leads and create appointment folders for future visits.
  • Client Respect: Treat all clients with dignity and confidentiality while striving to provide exceptional service to clients and co-workers.
  • Team Collaboration: Apply communication strategies based on Print and Kolbe A scores to enhance interactions with co-workers.
  • Professional Development: Participate in occasional travel, overnight stays, and training as required.
Work Experience
Required :
  • Proficient typing skills with a minimum speed of 50+ words per minute, ensuring accuracy and efficiency in legal documentation and client communications.
  • Familiarity and experience with Microsoft 365 products.
Preferred :
  • Experience in a contact center and/or customer service setting or reception position.
  • Minimum of 1-2 years of direct experience providing intake services in a legal firm, including initial client consultations, case assessment, and coordination of legal documentation.
Education / Certifications / Other Qualifications / Success Traits
Required :
  • High School Diploma
  • Engaging, personable, and efficient phone communication skills.
  • Confidentiality of client information and cases.
  • Punctuality and the ability to demonstrate schedule adherence.
  • Willing and able to work in a high call volume work environment for long periods of time during a typical work schedule.
  • Ability to type and talk with clients in tandem, while capturing important information required to effectively summarize details.
  • Effective written and verbal communication appropriate for a professional work setting.
  • Ability to show empathy with situational awareness regardless of the nature of their call or visit. Favors curiosity over judgement.
Preferred :
  • Special consideration will be given to Fluent Spanish Speakers

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