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Legal Intake Manager Jobs in Georgia (NOW HIRING)

Secretariat

Project Intake Manager

Atlanta, GA · On-site

ABOUT THE FIRM Secretariat professionals are trusted in the highest-stakes legal, risk, and ... The Project Intake Manager will act as a key liaison between Finance, Legal Operations (including ...

Secretariat

Project Intake Manager

Atlanta, GA

ABOUT THE FIRM Secretariat professionals are trusted in the highest-stakes legal, risk, and ... The Project Intake Manager will act as a key liaison between Finance, Legal Operations (including ...

Vayman & Teitelbaum, P.C.

Intake Specialist

Alpharetta, GA · On-site

$17.25 - $23.25/hr

... legal intake specialist to join our team! You'll survey prospective clients and empathize with them on the details of their cases, manage new client onboarding and data entry, and help our lawyers ...

Vayman & Teitelbaum P.C

Intake Specialist

Alpharetta, GA · On-site

$19 - $22/hr

Our rapidly growing law practice is seeking a full-time legal intake specialist to join our team! You'll survey prospective clients and empathize with them on the details of their cases, manage new ...

Broughton-Partners

Director, Intake

Savannah, GA · On-site

$120 - $190/hr

The Director of Intake oversees legal qualification operations within the contact center, ensuring efficient and effective management of inbound leads (potential claimants). This role will ...

Alston

New Business Intake Analyst

Atlanta, GA

$75K - $85K/yr

The New Business Intake Analyst, under the direction and supervision of the New Business Intake ... Working knowledge of ethical, legal, and risk management rules and requirements governing conflicts ...

Alston & Bird's

New Business Intake Analyst

Atlanta, GA · On-site

$75K - $85K/yr

The New Business Intake Analyst, under the direction and supervision of the New Business Intake ... Working knowledge of ethical, legal, and risk management rules and requirements governing conflicts ...

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All JobsLegal Intake JobsLegal Intake Manager JobsLegal Intake Manager Jobs in Georgia

Legal Intake Manager information

What does a legal intake manager do?

A Legal Intake Manager oversees the process of receiving and evaluating new client inquiries at a law firm or legal organization. They are responsible for ensuring that potential clients are properly screened, their information is accurately collected, and that qualified leads are passed on to attorneys or legal teams. Legal Intake Managers often supervise intake staff, maintain client databases, and optimize the intake process to improve efficiency and client service. Their role is crucial in ensuring a smooth transition from initial contact to becoming a client, thereby supporting the firm's caseload and reputation.

How does a legal intake manager typically collaborate with attorneys and other staff during the client onboarding process?

A Legal Intake Manager works closely with attorneys, paralegals, and administrative staff to ensure a smooth and efficient onboarding process for new clients. They gather and organize initial case information, screen potential clients, and communicate essential details to the legal team. Effective collaboration often involves regular meetings, shared case management systems, and clear protocols for passing along qualified leads. This teamwork helps ensure that attorneys receive all the necessary background before taking on a client, minimizing delays and improving client satisfaction.

What is the difference between Legal Intake Manager vs Legal Assistant?

AspectLegal Intake ManagerLegal Assistant
CredentialsTypically requires a bachelor's degree; certifications like Certified Legal Manager (CLM) are a plusHigh school diploma or associate degree; paralegal certification often preferred
Work EnvironmentLaw firms, legal departments, client intake settingsLaw offices, courts, legal support departments
Primary ResponsibilitiesManaging client intake, initial case assessments, coordinating communicationPreparing legal documents, scheduling, filing, supporting attorneys

The Legal Intake Manager focuses on client onboarding and case assessment, requiring more managerial skills and certifications. In contrast, a Legal Assistant provides administrative support, handling document preparation and scheduling. Both roles are essential in legal settings but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a legal intake manager?

To thrive as a Legal Intake Manager, you need strong knowledge of legal processes, exceptional organizational abilities, and often a background in law or paralegal studies. Familiarity with case management software, CRM platforms, and telephone systems is typically required, along with experience in handling confidential information. Outstanding communication, empathy, and problem-solving skills help you build rapport with potential clients and efficiently triage their needs. These skills and qualities are crucial to ensuring timely, accurate intake of cases, client satisfaction, and effective support for legal teams.

What are the most commonly searched types of Legal Intake jobs in Georgia?

The most popular types of Legal Intake jobs in Georgia are:

What are popular job titles related to Legal Intake Manager jobs in Georgia?

For Legal Intake Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Legal Intake Manager jobs in Georgia look for?

The top searched job categories for Legal Intake Manager jobs in Georgia are:

What cities in Georgia are hiring for Legal Intake Manager jobs?

Cities in Georgia with the most Legal Intake Manager job openings:

Legal Intake Manager jobs near you
Infographic showing various Legal Intake Manager job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Legal Intake Specialist

Nelson Elder Care Law LLC

Marietta, GA • On-site

$20/hr

Other

Posted 15 days ago

Job description

Are you someone who thrives on helping people in meaningful moments while also excelling in a fast-paced, results-driven environment? As an Intake Analyst, you are the first impression of our firm—and one of the most important. Your primary responsibilities will be to build confidence and trust with the caller, analyze the caller’s situation to determine whether they have a legal problem the firm can solve, and schedule the initial consultations. The Intake Analyst will respond to inquiries from voicemail or other platforms, follow up on leads generated from the marketing team, document, and update information in our CRM. Responsibilities: What will you do: Serve as the first point of contact for all incoming client inquiries (calls, texts, website, voicemail, etc.) Build rapport and establish trust with prospective clients Ask thoughtful, strategic questions to assess each caller’s situation Determine if the firm can provide a solution and confidently communicate next steps Create urgency and clearly articulate the value of taking action now Schedule Initial Consultations and manage appointment changes (reschedules/cancellations) Follow up on marketing-generated leads through outbound calls and messages Accurately document all interactions and updates in the firm’s CRM Route calls appropriately when needed Accept payments when applicable Support the marketing team with special projects Complete additional tasks and projects as assigned Qualifications: What You Bring Strong communication skills—both empathetic and persuasive Ability to quickly build rapport and confidence over the phone High attention to detail and the ability to manage multiple tasks at once Experience with CRM systems (or ability to learn quickly) A proactive, solutions-oriented mindset Professionalism and emotional intelligence when handling sensitive situations High school diploma or equivalent required 1+year of phone customer service experience in a professional office environment 1+year of phone sales experience (achieving metrics highly preferred) Compensation: $20 hourly

• What will you do: • Serve as the first point of contact for all incoming client inquiries (calls, texts, website, voicemail, etc.) • Build rapport and establish trust with prospective clients • Ask thoughtful, strategic questions to assess each caller’s situation • Determine if the firm can provide a solution and confidently communicate next steps • Create urgency and clearly articulate the value of taking action now • Schedule Initial Consultations and manage appointment changes (reschedules/cancellations) • Follow up on marketing-generated leads through outbound calls and messages • Accurately document all interactions and updates in the firm’s CRM • Route calls appropriately when needed • Accept payments when applicable • Support the marketing team with special projects • Complete additional tasks and projects as assigned

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