Position Summary:
The Lighting Solutions Engineer serves as the technical link between customers, sales, engineering, and manufacturing. This role ensures lighting products are properly specified, applied, and supported from pre-sale through post-installation. The Lighting Solutions Engineer provides practical, real-world lighting solutions that balance performance, manufacturability, compliance, and customer expectations, while supporting commitment to quality, responsiveness, and long-term customer relationships.
Documentation & Submittals
· Prepare and review project documentation including:
o Lighting submittals
o Product data sheets
o Technical compliance documentation
· Ensure technical accuracy and consistency with engineering standards
· Assist sales and customer service with technical clarifications during quoting and order processing
Sales & Customer Technical Support
· Support sales representatives with technical product recommendations, application guidance, and project review
· Review customer specifications, drawings, and RFPs to confirm alignment with product capabilities
· Answer technical questions related to:
o LED luminaires and systems
o Drivers, optics, and mounting methods
o Dimming and basic controls
o Environmental and application limitations
· Participate in customer calls, meetings, and occasional site visits as the technical expert
Cross-Functional Collaboration
· Work closely with:
o Product Engineering
o Manufacturing and Production
o Quality and Testing
o Customer Service
· Communicate application requirements clearly to internal teams to prevent build or field issues
· Provide feedback on recurring customer or field issues to support product improvements
Post-Sale & Field Support
· Assist with troubleshooting installation or performance issues
· Support warranty investigations by helping analyze application conditions and usage
· Coordinate with engineering and quality teams to resolve technical issues efficiently
Required Qualifications
· Bachelor’s degree in Engineering (Electrical, Mechanical, or related field) or equivalent hands-on experience
· 2–5+ years of experience in LED lighting, electrical products, or technical sales support
· Strong working knowledge of:
o LED lighting systems and luminaires
o Electrical fundamentals (voltage, current, drivers)
o Lighting performance metrics (lumens, CCT, CRI, efficacy)
· Ability to interpret specifications, drawings, and photometric reports
· Strong communication skills with both technical and non-technical audiences
Working Conditions:
· This position is primarily based in an office environment within a manufacturing facility.
· The role requires extended periods of computer use, including reviewing technical drawings, photometric reports, specifications, and email communication.
· Regular interaction with cross-functional teams including sales, engineering, manufacturing, quality, and customer service.
· Occasional time spent in production, warehouse, or testing areas for product review, troubleshooting, or collaboration.
· Exposure to typical manufacturing conditions such as noise, temperature variation, and electrical equipment may occur when on the plant floor; appropriate safety protocols and personal protective equipment (PPE) will be provided.
· Occasional travel to customer sites, project meetings, or industry events may be required.
· Standard business hours with flexibility as needed to support project deadlines and customer needs.
Labor Solutions, LLC is a leader in the professional, temporary, and direct hire industry throughout the Midwest area. Our clients range from individual entrepreneurs to large corporations, and while we are big enough to serve Fortune 100 companies, we are small enough to stay nimble in an always-changing market.
Thank you!