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Leave Of Absence Case Manager Jobs in Springfield, MA

UMass Amherst

Case Manager Absence Support

Amherst, MA · On-site

$19.75 - $25.25/hr

Title: Case Manager Absence Support Executive Area: Human Resources College/School/MBU: Human ... Working knowledge of FMLA, PFML, Workers' Compensation, and related leave laws. Demonstrated ...

Gandara

Case Manager | GARP

Springfield, MA · On-site

$23 - $25.57/hr

Case Manager Work Location: Springfield, Ma. *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V ... of absence, compensation, and training. Equal Opportunity Employer This employer is required to ...

Gandara

Case Manager | Hermanas Del Rio

South Hadley, MA · On-site

$23/hr

Case Manager Work Location: Springfield, Ma. *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V ... of absence, compensation, and training. Equal Opportunity Employer This employer is required to ...

Encompass Health

Case Manager

Ludlow, MA

$21 - $27/hr

Case Manager Career Opportunity Recognized for your abilities as a Case Manager Are you ready for a ... As the leading provider of rehabilitation care in the nation, this opportunity allows you to ...

Educational Data Systems, Inc.

Case Manager

Hartford, CT · On-site

$56K/yr

At the American Job Center, our team of Navigators, Case Managers, and Career Advisors come together to provide services to assist jobseekers in their career endeavors. We pride ourselves on being ...

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Leave Of Absence Case Manager information

See Springfield, MA salary details

$19

$47

$79

How much do leave of absence case manager jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for leave of absence case manager in Springfield, MA is $47.37, according to ZipRecruiter salary data. Most workers in this role earn between $35.19 and $57.26 per hour, depending on experience, location, and employer.

How does a Leave of Absence Case Manager typically collaborate with HR, employees, and medical professionals during the leave process?

Leave of Absence Case Managers play a central role in coordinating communication among HR departments, employees requesting leave, and healthcare providers. They ensure that all necessary documentation is collected and compliant with legal requirements, such as FMLA or ADA. Case Managers often act as liaisons, answering employee questions, updating HR on case progress, and following up with medical professionals for required certifications. Regular communication and clear documentation are essential to managing cases efficiently and supporting both organizational needs and employee well-being.

What does a Leave of Absence Case Manager do?

A Leave of Absence Case Manager is responsible for overseeing and managing employee leave requests, such as medical, family, or personal leaves. They ensure that all requests comply with federal, state, and company policies, such as FMLA or ADA regulations. Case managers communicate with employees, managers, and healthcare providers to process documentation, track leave timelines, and facilitate a smooth return to work. Their goal is to support both the organization and its employees during periods of absence.

What are the key skills and qualifications needed to thrive as a Leave Of Absence Case Manager, and why are they important?

To thrive as a Leave Of Absence Case Manager, you need a solid understanding of HR policies, disability laws (such as FMLA and ADA), and case management principles, often backed by a bachelor’s degree in human resources or a related field. Familiarity with HRIS systems, case management software, and regulatory compliance tools is typically required. Strong communication, problem-solving, and empathy help you guide employees through complex leave processes while maintaining confidentiality. These skills are essential for ensuring legal compliance, employee satisfaction, and efficient case resolution in a sensitive area of HR.
What are popular job titles related to Leave Of Absence Case Manager jobs in Springfield, MA? For Leave Of Absence Case Manager jobs in Springfield, MA, the most frequently searched job titles are:
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What cities near Springfield, MA are hiring for Leave Of Absence Case Manager jobs? Cities near Springfield, MA with the most Leave Of Absence Case Manager job openings:
Leave Of Absence Case Manager jobs near you

Case Manager Absence Support

UMass Amherst

Amherst, MA • On-site

$19.75 - $25.25/hr

Other

Posted 9 days ago

Job description

Title: Case Manager Absence Support

Executive Area: Human Resources

College/School/MBU: Human Resources

Department: Human Resources

Work Location: Amherst

Schedule: Full Time

Work Arrangement:Remote

Job Summary

The Case Manager, Absence Support is responsible for administering employee leave programs and providing guidance regarding leave eligibility, benefits, and return-to-work processes. The position manages leave cases from intake through resolution and serves as a subject matter resource on federal and state leave laws, workers' compensation, and University leave programs.
The Case Manager partners with employees, supervisors, HR Business Partners, benefits staff, and third-party administrators to ensure consistent, compliant, and employee-centered leave administration.

Essential Functions

Serves as the primary resource for employees, supervisors, and HR partners regarding leave of absence programs and related processes.
Administers leave programs including FMLA, Massachusetts PFML, Workers' Compensation, parental leave, military leave, and other University leave programs.
Manages leave cases from intake through return-to-work, ensuring timely and compliant administration.
Reviews medical certifications and supporting documentation to determine eligibility and appropriate leave designation.
Communicates leave rights, responsibilities, timelines, and documentation requirements to employees and departments.
Coordinates with employees, departments, healthcare providers, and third-party administrators regarding leave administration and case management.
Supports return-to-work and fitness-for-duty processes.
Interprets and applies FMLA, PFML, Workers' Compensation laws, collective bargaining agreements, and University policies.
Maintains accurate and complete case documentation within HR systems.
Provides consultation and training to HR partners and department leaders regarding leave administration and compliance requirements.
Identifies trends, risks, and opportunities for operational improvement within absence management programs.
Maintains the highest standards of confidentiality, professionalism, and customer service.

Other Functions

Monitors regulatory developments affecting leave administration.
Assists with leave reporting, metrics, and compliance audits.
Participates in HR initiatives related to employee well-being, attendance, and workforce support.
Performs other duties as assigned.

Minimum Qualifications

Bachelor's degree and (3) three years of progressively responsible experience in leave administration, benefits administration, human resources, workers' compensation, disability management, or a related field; or equivalent combination of education and experience.
Working knowledge of FMLA, PFML, Workers' Compensation, and related leave laws.
Demonstrated ability to independently manage complex leave cases.
Strong analytical, organizational, and customer service skills.
Excellent written and verbal communication skills.
Proficiency with Microsoft Office and HR information systems.

Preferred Qualifications

Experience administering FMLA, PFML, and Workers' Compensation programs.
Experience in higher education or a unionized environment.
Professional certification such as SHRM-CP, PHR, CLMS, or related credential.

Working Conditions

Work is performed in a standard office or indoor university environment and involves minimal physical exertion.

Work Schedule and Work Arrangement

Monday-Friday, 8:30 AM-5:00 PM, Eastern Time (ET)

This position has the opportunity for a remote work schedule, which is defined by the University as an arrangement where the employee's work location is to work from a site other than the UMass Amherst campus. As this position is non-unit, it is subject to the terms and conditions of the University of Massachusetts Board of Trustees Non-Unit (Professional/or Classified) Employee Personnel Policy.

Salary Information

Pay Grade:PSSAP Grade 26

Click here to view the Professional Staff Hiring Ranges

Special Instructions for Applicants

Along with the application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references.

This position will remain open for the time period required by any applicable collective bargaining agreement and will continue until a suitable candidate pool is identified. Interested applicants are strongly encouraged to apply early.

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