Learning Operations Manager Jobs in Hayward, CA (NOW HIRING)

• $45-50/hr.
• 40 hours a week, Monday-Friday, 9AM-530PM PDT
• Resume must explicity indicate experience designing and delivering technical training for large-scale system implementations; strong Instructional Design (IDD) expertise required.

• Support the delivery of digital learning programs through AppliedX and AGU platforms
• Build and maintain courses, learning paths, and certifications within the LMS
• Create course scripts and video transcripts to support content delivery and accessibility
• Administer day-to-day LMS activities including enrollments, permissions, and content QA (SCORM/xAPI)
• Run and distribute completion, compliance, and engagement reports
• Provide learner support and troubleshoot platform issues, escalating when needed
• Validate external training certifications and manage PATHWAY credit tracking
• Coordinate end-to-end logistics for in-person training events (room setup, catering, A/V, materials)
• Partner with global stakeholders and instructors to deliver seamless training experiences
• Schedule and support webinars and virtual training sessions
• Manage registrations, calendar invites, reminders, and attendance tracking
• Provide day-of event support and resolve issues in real time
• Collect and summarize post-training feedback to support continuous improvement

• 3–6 years of experience in L&D operations, training coordination, events, or a comparable role
• Hands-on experience administering an enterprise LMS; experience with Saba strongly preferred
• Experience building and maintaining digital courses, learning paths, and certifications
• Proven event/ILT logistics experience (booking, catering, scheduling, vendor coordination)
• Vendor management experience, including SOWs and purchase orders
• Strong organizational skills and attention to detail, with the ability to juggle multiple courses, events, and requests at once
• Clear communicator who can manage internal stakeholders and external vendors professionally, including across global time zones
• Comfortable with reporting and data work (spreadsheets, LMS reports)
• A customer-service mindset and consistently professional communication

• Experience with course-authoring tools [code][e.g., Articulate 360][/code]
• Familiarity with AppliedX, AGU, or comparable enterprise learning ecosystems
• Experience creating video transcripts/captions
• Portfolio showcasing your work specifically with Articulate 360

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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