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Learning Director Jobs in Whitby, ON (NOW HIRING)

Wawanesa

Director, Direct Venture Pricing

Toronto, ON · On-site

$170 - $220/hr

Job Overview The Director, Direct Venture Pricing leads the Direct-to-Member (D2M) pricing strategy ... Lead advanced pricing models and methodologies using AI, predictive analytics, machine learning ...

Dentsu Aegis Network

Account Director

Toronto, ON · On-site

We put our people at the center, creating space for growth, understanding, and learning so they can ... As an Account Director atdentsuCreative, you will lead integrated marketing and communications ...

Stem Health

Associate Medical Director

Toronto, ON · On-site

$230 - $320/hr

Foster a culture of clinical excellence, psychological safety, and continuous learning within the physician team. Regulatory and compliance support * Support the Medical Director in ensuring all ...

DAC Group

Media Director

Toronto, ON · On-site

Move Your Career Forward with DAC as a Director, Media Who We Are We are DAC-a global full-funnel ... Opportunities for continued learning and professional development. * A supportive, collaborative ...

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Learning Director information

What is a learning director?

Learning Directors are professionals responsible for designing, implementing, and overseeing educational programs within organizations or institutions. They collaborate with stakeholders to identify learning needs, develop curriculum, and ensure instructional effectiveness. Learning Directors also assess program outcomes, manage budgets, and often supervise teams of educators or trainers. Their goal is to enhance employee skills, promote professional development, and align learning initiatives with organizational objectives.

What skills and qualifications are needed to thrive as a learning director?

To thrive as a Learning Director, you need expertise in instructional design, curriculum development, and adult learning principles, typically supported by an advanced degree in education or a related field. Familiarity with learning management systems (LMS), e-learning authoring tools, and relevant certifications like CPLP or ATD are commonly required. Strong leadership, strategic thinking, and excellent communication skills help drive organizational learning initiatives and foster team collaboration. These competencies ensure effective development and delivery of learning programs that align with organizational goals and promote employee growth.

How does a learning director collaborate with other departments to align training initiatives with organizational goals?

A Learning Director often works closely with department heads, HR, and executive leadership to assess skill gaps and ensure training programs support broader business objectives. This collaboration involves regular meetings, needs assessments, and integrating feedback from various teams to tailor learning solutions. By fostering cross-departmental communication, the Learning Director helps ensure that educational initiatives are relevant, impactful, and drive measurable results for the organization.

What is the difference between Learning Director vs Learning Manager?

AspectLearning DirectorLearning Manager
CredentialsTypically requires a bachelor’s or master’s degree in education, HR, or related field; certifications like CPLP or ATD are commonSimilar educational background; often holds certifications like CPLP or ATD
Work EnvironmentStrategic leadership in organizations, overseeing multiple training programs and teamsOperational management of training programs, working directly with trainers and learners
Employer & Industry UsageUsed in corporate, educational, and nonprofit sectors for high-level training strategyCommon in corporate and educational settings for day-to-day training operations

The main difference between a Learning Director and a Learning Manager lies in scope and strategic focus. Learning Directors typically oversee overall training strategies and manage teams at a higher level, while Learning Managers focus on executing training programs and managing daily operations. Both roles require relevant certifications and experience, but the Learning Director's role is more strategic and leadership-oriented.

What are the most commonly searched types of Learning jobs in Whitby, ON?

The most popular types of Learning jobs in Whitby, ON are:

What job categories do people searching Learning Director jobs in Whitby, ON look for?

The top searched job categories for Learning Director jobs in Whitby, ON are:

What cities near Whitby, ON are hiring for Learning Director jobs?

Cities near Whitby, ON with the most Learning Director job openings:

Learning Director jobs near you
Infographic showing various Learning Director job openings in Whitby, ON as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 23% Part Time, and 1% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution.

Director, Digital Data Analytics & Performance

Rogers Communications

Toronto, ON • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 5 days ago

Key responsibilities

  • Lead analytics strategy, data products, and performance optimization for digital commerce and customer journeys.

  • Oversee data governance, integration, and analytics across various platforms to deliver dashboards, KPIs, and self-service solutions.

  • Measure and optimize digital buyflows, customer journeys, and channel effectiveness to improve customer experience, conversion, retention, and revenue.

Job description

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Who we're looking for:
Reporting to the VP, eCommerce, Digital Experience & Analytics, the Director, Digital Data Analytics & Performance will lead analytics strategy, data products, and performance optimisation for Rogers' Wireless and Wireline digital commerce business. This leader will drive data-driven decision-making across customer journeys, self-serve experiences, and eCommerce buyflows to improve customer experience, conversion, retention, and revenue growth.

Leading a team of analytics, data science, engineering, and performance professionals, the Director will leverage advanced analytics, AI, machine learning, and customer insights to deliver scalable data products, optimise digital and assisted channels, and enhance business performance. The role is accountable for end-to-end digital buyflow performance and the integration of digital and call analytics to create a unified view of customer interactions and drive measurable business value across the digital commerce ecosystem.

What you'll do:

  • Strategic Leadership:
    • Develop and execute digital analytics, call analytics, and data product strategies aligned with eCommerce and customer growth objectives.
    • Define KPIs, measurement frameworks, and performance benchmarks, driving data-driven decision-making across the organization.
    • Establish a unified measurement approach across digital and assisted channels to optimize acquisition, conversion, retention, and operational efficiency.
  • Team Leadership:
    • Lead and develop a high-performing team of analytics, data science, data engineering, and performance professionals.
    • Foster innovation, accountability, continuous learning, and advancement of AI, machine learning, and analytics capabilities.
  • Data, Analytics & Data Products:
    • Oversee data governance, integration, and analytics across digital, CRM, billing, commerce, customer care, and call centre platforms.
    • Deliver enterprise data products, dashboards, KPI frameworks, and self-service analytics solutions.
    • Leverage advanced analytics, AI, and machine learning to generate actionable insights and optimize digital performance.
  • Digital Commerce & Performance Optimization:
    • Measure and optimize Wireless and Wireline digital buyflows, customer journeys, conversion performance, and channel effectiveness.
    • Identify opportunities to improve digital adoption, reduce abandonment, increase product attachment, and lower cost-to-serve.
    • Partner with Product, Marketing, UX, Technology, Customer Care, and Sales teams to drive data-led improvements.
  • Reporting & Insights:
    • Deliver executive reporting, dashboards, and actionable insights on business performance, customer behaviour, revenue, and channel effectiveness.
    • Translate complex data into strategic recommendations for senior leadership.
  • Stakeholder Management:
    • Collaborate with cross-functional leaders to align analytics priorities and business objectives.
    • Serve as the subject matter expert for digital analytics, customer journey measurement, call analytics, and data products.
  • Innovation & Transformation:
    • Drive innovation through AI, automation, advanced analytics, and scalable data products.
    • Champion the modernization of analytics capabilities to support Rogers' digital commerce and customer experience strategy.

What you bring:

  • Bachelor's degree in a related field; Master's preferred.
  • 10+ years of experience in Digital Analytics, eCommerce Analytics, Data Science, BI, or Customer Journey Analytics.
  • 7+ years of leadership experience managing high-performing analytics, data science, or BI teams.
  • Expertise in digital commerce, customer journeys, conversion optimisation, acquisition, retention, and self-service adoption.
  • Strong experience building data products, KPI frameworks, dashboards, and self-service analytics solutions.
  • Proven success leveraging AI, Machine Learning, Predictive Analytics, and advanced analytics to drive business outcomes.
  • Proficiency with Adobe Analytics, Google Analytics, Tableau, Power BI, SQL, Python, and cloud platforms (AWS, Azure, GCP, Databricks, Snowflake).
  • Experience with data governance, measurement frameworks, and integrating digital, CRM, customer care, and call centre data.
  • Strong communication, stakeholder management, and executive influencing skills.
  • Proven ability to build high-performing teams and translate complex data into actionable insights.
  • Telecommunications, Digital Commerce, or Customer Experience industry experience preferred.


What's in it for you?
We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

  • Competitive salary & annual bonus
  • Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
  • Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
  • Paid time off for volunteering
  • Company matching contributions to charities you support
  • Growth & Development Opportunities:
    • My Path: self-driven career development program
    • Rogers First: priority in applying to internal roles of interest
  • Wellness Programs:
    • Homewood employee & family assistance program
    • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
    • Low or no-cost fitness membership.
  • Our commitment to the environment and diversity:
    • Work for an organization committed to environmental protection
    • Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 1 Mount Pleasant (083), Toronto, ON 
Travel Requirements: Up to 10%
Background Check(s) Required: Criminal Record and Credit Check 
Posting Category/Function: Technology & Information Technology
Requisition ID: 333678

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.


Posting Notes:  Technology

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