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Learning Development Program Manager Jobs in Wilmington, NC

Recruitment and Talent Management: Partner on talent acquisition strategies and activities to ... learning initiatives, employee development programs, and talent solutions aligned with business ...

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Learning Development Program Manager information

See Wilmington, NC salary details

$28K

$89.6K

$160.3K

How much do learning development program manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for learning development program manager in Wilmington, NC is $89,619.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,300.00 and $98,800.00 per year, depending on experience, location, and employer.

What is a learning development program manager?

A Learning Development Program Manager is a professional responsible for designing, implementing, and managing training and development programs within an organization. They assess the learning needs of employees, create educational materials or programs, and measure the effectiveness of training initiatives. Their goal is to enhance employee skills, improve job performance, and support organizational growth by fostering a culture of continuous learning.

How does a learning development program manager typically collaborate with subject matter experts to create effective training programs?

Learning Development Program Managers often work closely with subject matter experts (SMEs) to ensure that training content is accurate, relevant, and aligned with organizational goals. This collaboration usually involves conducting needs assessments, co-designing curriculum, and reviewing training materials for technical accuracy. Program Managers facilitate regular meetings and feedback sessions with SMEs to refine content and adapt to learner feedback. Building strong relationships and clear communication with SMEs is key to delivering impactful learning experiences.

What are the key skills and qualifications needed to thrive as a learning development program manager, and why are they important?

To thrive as a Learning Development Program Manager, you need expertise in instructional design, project management, and adult learning principles, often supported by a bachelor’s or master’s degree in education, HR, or a related field. Familiarity with Learning Management Systems (LMS), e-learning authoring tools, and relevant certifications like CPLP or ATD are typically required. Strong communication, leadership, and analytical skills help you collaborate across teams and tailor programs to organizational needs. These skills and qualities are crucial to designing effective learning solutions that drive employee growth and achieve business objectives.

What is the difference between Learning Development Program Manager vs Training Coordinator?

AspectLearning Development Program ManagerTraining Coordinator
ResponsibilitiesDesigning, implementing, and overseeing learning programs and development initiativesOrganizing and scheduling training sessions, managing logistics
Required SkillsCurriculum design, project management, leadershipCommunication, organization, coordination
CertificationsLearning & Development certifications (e.g., CPLP), project managementTraining certifications, CPR/First Aid (if applicable)
Work EnvironmentCorporate training departments, educational institutionsHR departments, training centers

The Learning Development Program Manager focuses on creating and managing comprehensive learning strategies, while the Training Coordinator handles the logistics of training sessions. Both roles require strong organizational skills, but the Program Manager typically has a broader scope and strategic responsibilities.

What are popular job titles related to Learning Development Program Manager jobs in Wilmington, NC?

For Learning Development Program Manager jobs in Wilmington, NC, the most frequently searched job titles are:

What job categories do people searching Learning Development Program Manager jobs in Wilmington, NC look for?

The top searched job categories for Learning Development Program Manager jobs in Wilmington, NC are:

What cities near Wilmington, NC are hiring for Learning Development Program Manager jobs?

Cities near Wilmington, NC with the most Learning Development Program Manager job openings:

Infographic showing various Learning Development Program Manager job openings in Wilmington, NC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $89,619 per year, or $43.1 per hour.

Pharmacy Manager in Training (Leadership Development Program)

Southport, NC • On-site

Walgreens
Pharmaceutical and Medicine Manufacturing • 51 - 200 employees

$56.25 - $66.25/hr

Full-time

Posted 15 days ago


Key responsibilities

  • Provides pharmacy consulting services to patients regarding medication use, drug interactions, and healthcare services.

  • Performs pharmacy tasks including compounding, reviewing, dispensing, and verifying medications according to regulations and policies.

  • Manages pharmacy operations by overseeing workflow, staff performance, inventory, and ensuring compliance with legal and company standards.


Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,238 frontline employees who took The Breakroom Quiz


Job description

Job Summary:
Provides empathetic pharmacy consulting services to patients regarding the effective use of medications and drug interaction awareness. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcome services. Ensures prescribed medications are compounded, reviewed, dispensed, and verified accurately according to regulatory guidelines and company policies and procedures. Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory effectively, and enhances patient experience. Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management initiatives.
Job Responsibilities:
Patient Experience
  • Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).
  • Connects with patients by anticipating needs and proactively offering services. Leads efforts on enhancing patient experience by increasing awareness of healthcare services offered through Walgreens (e.g. patient consultation, medication management, drug therapy reviews, and perform clinical, or wellness services such as immunizations, diagnostic testing, and patient outcomes services) thereby promoting the shift of the Walgreen's pharmacy role from transactional to interpersonal.
  • Participates and assists in events that reflect the unique communities we serve as requested by Store Manager, Healthcare Supervisor, or District Manager.
Operations
  • Counsels patients and answers questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, and over-the-counter products. Refers to the medical provider, as needed, to ensure medication is taken correctly, health needs are addressed, and patient is satisfied with service.
  • Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
  • Reviews, interprets, and accurately dispenses prescribed medications, as required.
  • Ensures the pharmacy operates in accordance with regulations, company policies and standards. Establishes procedures that promote the efficient workflow of the pharmacy including overseeing staff scheduling, assigning roles, coordinating activities, and soliciting team member suggestions. Responsible for opening and closing the pharmacy and shift changes.
  • Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist is responsible for ensuring that elements of Good Faith are present.
  • Collaborates with Store Manager to define and develop new strategic business opportunities.
  • Maintains information technology knowledge of pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers. Supports pharmacy staff and patients with information technology. Finds opportunities to improve productivity
  • Ensures insurance claims are processed accurately to prevent payment rejections. Resolves patient issues by working with insurance companies and medical providers and conducting or participating in third party audits.
  • Follows-up with medical providers to clarify prescribed medications, dosages, refills, interactions, and allergies to suggest alternative medications, and answer medical provider questions. diagnostic testing, disease state management and other healthcare services.
  • Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management, and other healthcare services
  • Partners with centralized support for patient registration, exception resolution, and assists with resolving patient issues. In virtual environments, conducts virtual product review by following specific company procedures and guidelines
  • Manages the maintenance, housekeeping, and improvement of the pharmacy department including repairs, cleaning, new equipment, and layout changes to ensure a functioning, presentable and efficient pharmacy.
  • Prepares and submits all records, reports, and other documentation as required by state and federal laws to run the pharmacy business (e.g., operating statements, performance indicator reports, supervision notes, deletions, transfers.)
People & Performance Management
  • Collaborates with Store Manager on pharmacy staff hiring, carries out discipline and termination, as necessary, and ensures compliance with employment laws.
  • Partners with Store Manager to establish expectations and goals, promote teamwork and foster a shared vision. Monitors and recognizes improvements in pharmacy staff by implementing rewards programs. Manages pharmacy staff performance by overseeing the training of pharmacy staff (e.g., using the correct processes and tools) and conducting formal performance reviews.
  • Identifies high potential team members and proactively collaborates with Store Manager to manage career progression.
  • Addresses employee relations concerns. Maintains team member morale by checking on employee welfare, addressing complaints and conflicts, and ensuring positive employee management relationship.
Training & Personal Development
  • Maintains required licensing/credentialing/certification as established by federal and state regulations to provide clinical services.
  • Maintains and enhances current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals and Walgreens publications and communications. Maintains awareness of developments in retail and management areas and pursues best practices to enhance business acumen and pharmacy performance.
  • Completes education credits and training, including learning modules, as required by the Company
  • Seeks professional development by monitoring own performance, solicits constructive feedback, and leverages Healthcare Supervisor and Store Manager as mentors and coaches.
Communications
  • Supports the Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff.
Business Performance Management
  • Analyzes performance data including pharmacy financials, customer service, and inventory. Manages pharmacy asset protection activities and oversees inventory management. Identifies pharmacy performance trends and opportunities for improvement.
Business Planning
  •    Develops and maintains good relationships with local medical community including physicians, nurses, and other health care providers. Reaches out to the community to promote the pharmacy business and further enhance growth opportunities. Supports Store Manager in expanding health and wellness awareness in the community

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