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Learning Development In Hospitality Jobs in Charlotte, NC

Nascar

Senior Coordinator, Hospitality

Charlotte, NC

Commitment to continuous learning in service excellence. Familiarity with Unreasonable Hospitality by Will Guidara and The New Gold Standard by Joseph Michelli, or a willingness to study and apply ...

NASCAR

Senior Coordinator, Hospitality

Charlotte, NC · On-site

Commitment to continuous learning in service excellence. Familiarity with Unreasonable Hospitality by Will Guidara and The New Gold Standard by Joseph Michelli, or a willingness to study and apply ...

Sage Hospitality

Director of Engineering

Charlotte, NC · On-site

Join the #1 team in the University area and help us grow together on this incredible hospitality ... This is a fantastic opportunity for personal and professional development in a culture that values ...

Sage Hospitality

Director of Engineering

Charlotte, NC · On-site

Join the #1 team in the University area and help us grow together on this incredible hospitality ... This is a fantastic opportunity for personal and professional development in a culture that values ...

Chick-fil-A

Hospitality Lead

Salisbury, NC · On-site

$16/hr

Join us to enjoy flexible scheduling, competitive pay, and valuable learning experiences from ... development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally ...

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All JobsLearning Development In Hospitality JobsLearning Development In Hospitality Jobs in Charlotte, NC

Learning Development In Hospitality information

See Charlotte, NC salary details

$49.8K

$97.4K

$131.4K

How much do learning development in hospitality jobs pay per year?

As of Sep 7, 2026, the average yearly pay for learning development in hospitality in Charlotte, NC is $97,378.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,600.00 and $112,800.00 per year, depending on experience, location, and employer.

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What are the typical challenges faced by learning and development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.

What are the key skills and qualifications needed to thrive as a learning and development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What skills do you develop in learning development in hospitality?

Learning development in hospitality involves building skills such as effective communication, customer service, training delivery, and knowledge of hospitality operations. It also includes developing instructional design abilities, understanding industry standards, and using training tools or software to enhance staff performance and service quality.

What are popular job titles related to Learning Development In Hospitality jobs in Charlotte, NC?

For Learning Development In Hospitality jobs in Charlotte, NC, the most frequently searched job titles are:

What job categories do people searching Learning Development In Hospitality jobs in Charlotte, NC look for?

The top searched job categories for Learning Development In Hospitality jobs in Charlotte, NC are:

What cities near Charlotte, NC are hiring for Learning Development In Hospitality jobs?

Cities near Charlotte, NC with the most Learning Development In Hospitality job openings:

Learning Development In Hospitality jobs near you

Learning and Development Manager

Womble Bond Dickinson

Charlotte, NC • On-site

$89K - $143K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Womble Bond Dickinson rating

9.2

Company rating: 9.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

8th of 35 rated law firms

Job description

Womble Bond Dickinson (US) LLP is seeking a Professional Development Manager, who will be a key member of its Talent Management Team. The Professional Development Manager is responsible for the ownership, administration, and continuous improvement of assigned attorney development programs and initiatives. This role serves as the primary program owner for designated training programs, managing all aspects of the program lifecycle from planning and curriculum development through delivery, evaluation, and ongoing enhancement.
Working closely with the Senior Manager of Professional Development, the Professional Development Manager collaborates with partners, practice group leaders, subject matter experts, and firm leadership to deliver high-impact learning experiences that support attorney growth, engagement, and career progression.
The ideal candidate combines strong program management skills, strategic thinking, relationship-building abilities, and a passion for professional development within a professional services environment.
RESPONSIBILITIES:
  • Partner closely with the Senior Manager of Professional Development on strategic priorities and annual planning.
  • Own and manage assigned attorney development programs through evaluation, including training calendars, schedules, and program budgets.
  • Develop annual program plans, timelines, budgets, and communication strategies.
  • Oversee all aspects of assigned programs, including curriculum planning, faculty engagement, participant communications, registration, delivery, and post-program assessment.
  • Ensure a consistent, high-quality participant experience across all assigned programs.
  • Build strong relationships with partners, practice group leadership, attorneys, and administrative stakeholders. Partner with all to refine program content.
  • Conduct needs assessments and identify opportunities for new programming or curriculum enhancements.
  • Research industry trends, emerging skill needs, and best practices in attorney development and adult learning. Recommend innovative learning approaches, including in-person, virtual, on-demand, and experiential learning solutions.
  • Serve as the primary point of contact for assigned programs.
  • Facilitate planning meetings and guide program discussions to achieve meaningful outcomes.
  • Collaborate with Recruiting, Talent Management, Administration, Client Development, Knowledge Management, and other departments to support development initiatives.
  • Track participation, engagement, and program outcomes. Analyze survey results and participant feedback.
  • Contribute to the continued growth and evolution of the firm's attorney development function.
  • Provide backup support for select departmental processes as needed.

EDUCATION & EXPERIENCE:
  • Bachelor's degree required; advanced degree or relevant professional certification preferred.
  • Minimum five (5) years of experience in professional development, attorney development, learning and development, talent management, training, higher education administration, project management, or a related field.
  • Demonstrated experience managing complex programs, projects, or initiatives from planning through execution.

KNOWLEDGE, SKILLS & ABILITIES:
  • Strong project management and organizational skills.
  • Exceptional written and verbal communication skills.
  • Experience developing curricula, learning paths, and evaluation methodologies.
  • Strong analytical, problem-solving, and decision-making skills.
  • High attention to detail, strong organizational skills, and a commitment to client service excellence.
  • Advanced proficiency with Microsoft Office, including Outlook, Teams, Excel, and PowerPoint.
  • Ability to work independently while collaborating effectively within a team environment.

COMPENSATION: The national average salary range for this role is $89,000 - $143,000. Starting salary will be determined based on location, qualifications, and experience.
BENEFITS: Medical Insurance, Dental Insurance, Vision Insurance, Health Savings Account, Flexible Spending Accounts, Life insurance, Disability Insurance, Paid Parental Leave, 401(k) Plan, Paid Days Off/Vacation, Firm Paid Holidays
Colorado candidates are not required to submit age-related information and may redact any personally identifiable information on their application materials including but are not limited to age, date of birth, and dates of attendance and date of graduation for educational institutions. This position does not have a fixed deadline. The posting will remain open until the position is filled and all necessary due diligence has been completed for the selected candidate.
Womble Bond Dickinson (US) LLP is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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