Learning Development In Hospitality Jobs in Charlotte, NC

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

The Learning & Development Senior Consultant I partners with business leaders and stakeholders to design, deliver, and continuously improve learning solutions that support business and enterprise objectives. This role serves as a learning and development subject matter expert, leveraging instructional design, facilitation, coaching, and measurement practices to create impactful learner experiences. The Senior Consultant contributes to large-scale learning initiatives, drives adoption of skills-based development, and uses data-driven insights to enhance learning effectiveness and business outcomes.

Key Responsibilities

• Consult with business partners to identify learning needs and develop solutions aligned to organizational priorities and desired performance outcomes.

• Design, develop, maintain, and continuously improve learning programs, curricula, and performance support resources that address complex business needs.

• Serve as a subject matter expert for learning offerings, providing recommendations that improve learner engagement, accessibility, and overall effectiveness.

• Measure and evaluate learning effectiveness using qualitative and quantitative data, translating findings into actionable recommendations for continuous improvement.

• Participate in cross-functional and agile project teams, leading workstreams or serving as project lead for assigned initiatives.

• Ensure learning solutions support enterprise talent strategies, including capability development, career growth, and skills-based workforce initiatives.

• Drive adoption of business-relevant skills by integrating skills-based learning principles into the design and delivery of programs.

• Partner with stakeholders to ensure learning experiences remain customer-centered, scalable, and aligned with evolving business priorities.

Education

• Bachelor's degree preferred.

Experience

• 3+ years of experience in instructional design or a related field required.

• Experience with Articulate Storyline, Articulate Rise, Camtasia, Vyond, etc.

Supervisory Responsibilities

• This position is an individual contributor role and does not have direct supervisory responsibilities.

Education & Experience (in lieu)

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Skills

Compensation

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click "here" for information regarding the San Francisco Fair Chance Ordinance.

For jobs in Los Angeles, please click "here" for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the "EEO Know Your Rights" poster click "here". This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click "here". This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

To help create a more personal and engaging experience, we ask that you join with your camera on if your interview is virtual. Please also have a Valid Photo Identification available at the start of your interview. If you require any accommodations or have questions ahead of your interview please reach out to your recruiter.

Note: Internal candidates are only asked to join on video; a Valid Photo Identification is not needed for the interview.