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Learning Development In Hospitality Jobs in Ashburn, VA

Salamander Hospitality

Concierge Agent

Middleburg, VA · On-site

$12/hr

Ongoing training and development in Forbes Five-Star luxury hospitality * Supportive, team-oriented culture focused on excellence and service If you're passionate about luxury hospitality and ...

Comstock

Asset Manager (Hospitality)

Reston, VA

Qualifications * 5-10 years of experience in hospitality asset management or hotel investment ... Medical, Dental, Vision, 401K Match, Life Insurance Career Development - Opportunities for ...

Comstock

Asset Manager (Hospitality)

Reston, VA · On-site

$150K - $180K/yr

Qualifications * 5-10 years of experience in hospitality asset management or hotel investment ... Medical, Dental, Vision, 401K Match, Life Insurance Career Development - Opportunities for ...

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All JobsLearning Development In Hospitality JobsLearning Development In Hospitality Jobs in Ashburn, VA

Learning Development In Hospitality information

See Ashburn, VA salary details

$52.2K

$102K

$137.5K

How much do learning development in hospitality jobs pay per year?

As of Aug 11, 2026, the average yearly pay for learning development in hospitality in Ashburn, VA is $101,953.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,400.00 and $118,100.00 per year, depending on experience, location, and employer.

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a learning and development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What skills do you develop in learning development in hospitality?

Learning development professionals in hospitality develop skills such as instructional design, training delivery, communication, and customer service. They also gain knowledge of hospitality operations, use of training tools and technology, and often pursue certifications like Certified Hospitality Trainer (CHT) to enhance their expertise.

What are the typical challenges faced by learning and development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.
What are popular job titles related to Learning Development In Hospitality jobs in Ashburn, VA? For Learning Development In Hospitality jobs in Ashburn, VA, the most frequently searched job titles are:
What job categories do people searching Learning Development In Hospitality jobs in Ashburn, VA look for? The top searched job categories for Learning Development In Hospitality jobs in Ashburn, VA are:
Learning Development In Hospitality jobs near you

Concierge Agent

Salamander Hospitality

Middleburg, VA • On-site

$12/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Spa Concierge (Spa Front Desk) $12 per hour + service chargeJoin the Forbes Triple Five-Star Salamander Resort & Spa Team

Nestled on 340 scenic acres in the heart of Virginia's horse and wine country, Salamander Resort & Spa is one of only a select few Forbes Triple Five-Star resorts in the United States. We are committed to delivering exceptional guest experiences and providing rewarding careers in luxury hospitality. If you are passionate about outstanding service and enjoy creating memorable experiences, we invite you to join our award-winning team.

Position Overview

As a Spa Concierge, you will be the welcoming face of our award-winning spa. Similar to a luxury hotel Front Desk Agent, you will provide exceptional guest service by greeting guests, scheduling appointments, answering questions, processing transactions, and ensuring every guest enjoys a seamless, personalized experience.

What You'll Do

  • Welcome every guest with warmth, professionalism, and genuine hospitality.

  • Answer incoming telephone calls promptly while providing accurate information about spa services, treatments, resort amenities, and promotions.

  • Schedule, modify, and confirm spa appointments.

  • Check guests in and out for spa services and process payments accurately.

  • Assist guests with questions regarding treatments, retail products, resort amenities, and local attractions.

  • Coordinate communication between therapists, attendants, and other resort departments to ensure seamless guest experiences.

  • Maintain accurate guest information and reservation records.

  • Respond promptly to guest requests and resolve concerns with professionalism and urgency.

  • Support daily spa operations while maintaining Forbes Five-Star service standards.

  • Perform other duties as assigned.

Qualifications

  • Must be at least 18 years of age.

  • High school diploma or equivalent required.

  • Previous experience in hospitality, luxury hotel, spa, front desk, guest services, concierge, reception, or customer service preferred.

  • Excellent communication and interpersonal skills.

  • Strong computer skills with the ability to learn reservation and scheduling systems.

  • Exceptional organizational and multitasking abilities.

  • Professional appearance and positive attitude.

  • Flexible schedule, including weekends and holidays.

Why You'll Love Working Here

  • Compensation: $12.00 per hour plus service charge. Opportunity to earn $21–$23 per hour total compensation based on business levels and individual performance.

  • Medical, dental, and vision insurance

  • Company-paid life insurance

  • 401(k) with company match

  • Paid time off and paid holidays

  • Employee dining program

  • Resort discounts, including spa, dining, and retail

  • Career growth opportunities throughout the Salamander Collection

  • Ongoing training and development in Forbes Five-Star luxury hospitality

  • Supportive, team-oriented culture focused on excellence and service

If you're passionate about luxury hospitality and creating unforgettable guest experiences, we'd love to hear from you.

Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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