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Learning And Development Jobs in Chicopee, MA (NOW HIRING)

Pursuing a degree in Civil Engineering with a focus on site design and land development * 3.0 GPA ... Continuous Learning : Access to online courses, conferences, and learning materials to fuel your ...

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Internship - Land Development

Springfield, MA · On-site

$15 - $20/hr

Pursuing a degree in Civil Engineering with a focus on site design and land development * 3.0 GPA ... Continuous Learning : Access to online courses, conferences, and learning materials to fuel your ...

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Learning And Development information

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$14

$41

$84

How much do learning and development jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for learning and development in Chicopee, MA is $41.10, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $69.86 per hour, depending on experience, location, and employer.

What is learning and development (L&D)?

Learning and development (L&D) refers to the process within organizations that focuses on improving employees’ skills, knowledge, and competencies. L&D involves designing, delivering, and evaluating training programs, workshops, and other educational activities to help employees perform better in their current roles and prepare for future responsibilities. The goal is to foster professional growth, enhance job satisfaction, and contribute to organizational success. L&D can include onboarding, technical training, leadership development, and ongoing education tailored to business needs.

How does a learning and development professional typically collaborate with other departments to identify training needs?

Learning and Development professionals often work closely with managers and team leads across various departments to assess skill gaps and align training initiatives with organizational goals. This collaboration usually involves conducting needs assessments, gathering feedback through surveys or interviews, and reviewing performance data to design targeted programs. Effective communication and relationship-building skills are essential, as L&D professionals must balance the needs of different teams while ensuring training solutions are practical and impactful.

What are the key skills and qualifications needed to thrive as a learning and development professional, and why are they important?

To thrive as a Learning and Development professional, you need expertise in instructional design, adult learning theory, and strong facilitation skills, often supported by a degree in education, human resources, or related fields. Familiarity with learning management systems (LMS), e-learning authoring tools, and relevant certifications such as CPLP or SHRM-CP is highly valuable. Excellent communication, creativity, and stakeholder management skills help professionals engage learners and drive organizational development. These competencies ensure effective training initiatives that support talent growth and align learning strategies with business goals.

What is the difference between Learning And Development vs Training Coordinator?

AspectLearning And DevelopmentTraining Coordinator
CredentialsOften requires certifications in L&D, HR, or related fieldsTypically requires HR or administrative certifications
Work EnvironmentDesigning programs, strategic planning, working with managementOrganizing training sessions, scheduling, logistics
Employer & Industry UsageUsed across corporate, education, and nonprofit sectors for strategic growthCommon in corporate settings for operational training
Search & Comparison IntentFocuses on strategic development rolesFocuses on logistical and operational training roles

Learning And Development professionals focus on creating strategic training programs to enhance employee skills and organizational growth. Training Coordinators handle the logistics and administration of training sessions. While both roles support employee development, L&D is more strategic and design-oriented, whereas Training Coordinators focus on execution and logistics.

What is a career in learning and development?

A career in learning and development involves designing, implementing, and managing training programs to improve employee skills and organizational performance. Professionals in this field often work as trainers, instructional designers, or L&D specialists, utilizing tools like learning management systems and requiring strong communication and assessment skills.

What is the work of learning and development?

Learning and Development professionals design, implement, and manage training programs to improve employee skills and knowledge. They assess organizational needs, create educational content, and evaluate training effectiveness to support workforce growth and performance.

What qualifications do you need to work in learning and development?

To work in learning and development, candidates typically need a bachelor's degree in education, human resources, or a related field. Relevant skills include strong communication, instructional design, and familiarity with learning management systems (LMS); certifications like CPLP or ATD can enhance prospects.

What job categories do people searching Learning And Development jobs in Chicopee, MA look for?

The top searched job categories for Learning And Development jobs in Chicopee, MA are:

What cities near Chicopee, MA are hiring for Learning And Development jobs?

Cities near Chicopee, MA with the most Learning And Development job openings:

Infographic showing various Learning And Development job openings in Chicopee, MA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $85,491 per year, or $41.1 per hour.

$65K - $86K/yr

Full-time

Posted 4 days ago


MassMutual rating

7.8

Company rating: 7.8 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

197th of 315 rated insurance


Job description

Learning & Performance Consultant
Skills Development & Learning Technology / Full-Time, Hybrid
Springfield MA
The Opportunity
MassMutual's Program Skills Development & Learning Technology (SDLT) team is seeking a Learning & Performance Consultant with Instructional Design skills to design and build clear, practical learning solutions for Operations employees and leaders. In this role, you will translate business needs, role expectations, and performance gaps into learner-friendly content that helps people build skills and perform more effectively in their roles.
You will develop learning content in Articulate Rise and similar learning development tools, support workshop design and facilitation, and create job aids, guides, facilitator materials, participant materials, and quick-reference resources. This role designed for a hands-on builder who can independently manage defined learning design work, coordinate with subject matter experts, and deliver practical materials that are ready for use by learners, facilitators, and business partners.
This work sits at the center of the team's move toward a more integrated skills-based learning ecosystem. You will help connect content to skills libraries, skills matrices, role-based capabilities, and learning paths so learning is not just well-designed, but clearly tied to what employees need to know and do in their roles.
The Team
You will join the Skills Development & Learning Technology (SDLT) team, part of Operations Shared Services & Enablement. The team builds skills, learning experiences, tools, and performance support that help Operations teams work more effectively. We partner with business leaders, subject matter experts, program owners, learning technology partners, and learning systems and metrics roles to design, deploy, track, and improve learning solutions. The team is collaborative, practical, and focused on building useful learning that supports operational capability and business priorities.
The Impact
  • Design and develop practical learning solutions by creating structured, learner-friendly content in Articulate Rise and similar development tools that help Operations build skills and apply learning on the job.
  • Support workshop and skill-building experiences by developing facilitation structures, activities, participant materials, facilitator guides, and other resources that make working sessions and workshops clear and actionable including solving for potential facilitation needs.
  • Translate business needs into learning objectives and content by working with business partners and subject matter experts to identify performance gaps and turn inputs into usable learning materials.
  • Build performance support and digital learning assets including job aids, quick-reference tools, guides, templates, participant materials, and LMS-ready content that support skill-based learning.
  • Support skills-based learning design by assisting in mapping content to business, customer, leadership, and professional skills, capabilities and role expectations.
  • Improve and maintain learning materials over time by using feedback, learner data, evaluation results, and deployment insights to keep content accurate, consistent, and aligned to team design standards.

The Minimum Qualifications
  • High School Diploma
  • 2+ years of experience in instructional design, marketing, communications and or a related facilitator experience.

The Ideal Qualifications
  • Experience working with subject matter experts to gather content, clarify requirements, validate materials, or simplify complex information for learners.
  • Exposure to skills libraries, skills matrices, capability frameworks, or role-based learning paths.
  • Experience supporting Operations, customer service, financial services, insurance, enterprise learning, or regulated business environments.
  • Familiarity with a Learning Management System and how content is deployed, tracked or maintained.
  • Experience using course evaluation, learner feedback, or learning data to improve effectiveness.
  • Curiosity about AI-enabled learning design and modern content development approaches.

What You Can Expect at MassMutual
MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:
  • Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes
  • A collaborative environment where perspectives are welcomed
  • Access to learning, development, and internal networks that support continuous growth and skill-building over time
  • Employee-led communities and forums that foster connection, learning, and inclusion across the organization
  • A culture grounded in integrity, responsibility, and stewardship; supported by a company with a strong legacy and a future-focused mindset

#LI-RS1
Salary Range:
$65,800-$86,300
At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.
Why Join Us.
We've been around since 1851. During our history, we've learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.
We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It's more than our company structure - it's our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.

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