ZipRecruiter

Log In

1

Learning And Development Manager Jobs in Ottawa, ON

Uottawa

Senior Manager, Business Development

Ottawa, ON · On-site

... provide a learning environment that promotes excellence and innovation, ethical practice and ... The Senior Manager, Business Development serves as the Faculty of Engineering's senior commercial ...

next page

Showing results 1-20

All JobsLearning And Development JobsLearning And Development Manager JobsLearning And Development Manager Jobs in Ottawa, ON

Learning And Development Manager information

How does a learning and development manager typically collaborate with other departments to assess and address training needs?

Learning and Development Managers work closely with department heads and team leaders to identify skill gaps and align training programs with business goals. They often conduct needs assessments through surveys, interviews, and performance data analysis, then design tailored learning interventions. Regular collaboration ensures training initiatives remain relevant and have measurable impact, and managers may also coordinate with HR to track progress and gather feedback for continuous improvement.

What is the difference between Learning And Development Manager vs Training Coordinator?

AspectLearning And Development ManagerTraining Coordinator
CredentialsBachelor's degree, often certifications in L&D or HRHigh school diploma or equivalent, some roles prefer certifications
Work EnvironmentStrategic planning, overseeing programs, managementOrganizing and delivering training sessions, administrative tasks
Employer & Industry UsageCorporate, educational, nonprofit sectorsCorporate, healthcare, retail sectors

The Learning And Development Manager focuses on designing, implementing, and overseeing training strategies at a strategic level, while the Training Coordinator handles the logistics and delivery of training sessions. Both roles require strong communication skills, but the manager's role is more strategic and managerial, whereas the coordinator's role is more operational and execution-focused.

What is a learning and development manager?

A learning and development manager builds training programs for employees within a business or organization. This training focuses on helping employees understand and work towards the organization’s goals. A learning and development manager may also work with the training and development staff to create instructional videos, schedule and develop in-class lectures, and create online learning environments.

What does a learning and development manager do?

A Learning and Development Manager is responsible for designing, implementing, and overseeing training programs within an organization. They assess training needs, develop educational materials, and coordinate workshops or courses to support employee growth and organizational goals. Their role often involves collaborating with department heads, evaluating the effectiveness of training initiatives, and ensuring that employees have the skills and knowledge needed to excel in their roles.

What are the key skills and qualifications needed to thrive as a learning and development manager?

To thrive as a Learning and Development Manager, you need expertise in instructional design, adult learning theory, and organizational development, usually backed by a relevant degree or HR certification. Familiarity with learning management systems (LMS), e-learning authoring tools, and assessment platforms is typically required. Exceptional communication, leadership, and analytical skills help you engage stakeholders and tailor programs to organizational needs. These capabilities ensure effective talent development, improved employee performance, and support for overall business goals.
More about Learning And Development Manager jobs
What are the most commonly searched types of Learning And Development jobs in Ottawa, ON? The most popular types of Learning And Development jobs in Ottawa, ON are:
What are popular job titles related to Learning And Development Manager jobs in Ottawa, ON? For Learning And Development Manager jobs in Ottawa, ON, the most frequently searched job titles are:
What job categories do people searching Learning And Development Manager jobs in Ottawa, ON look for? The top searched job categories for Learning And Development Manager jobs in Ottawa, ON are:
What cities near Ottawa, ON are hiring for Learning And Development Manager jobs? Cities near Ottawa, ON with the most Learning And Development Manager job openings:
Learning And Development Manager jobs near you
Infographic showing various Learning And Development Manager job openings in Ottawa, ON as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Public Works Learning & Development Coordinator

City of Ottawa

Ottawa, ON

CA$80K - CA$97K/yr

Other

Posted 13 days ago

Job description

Requisition ID: 23163 
Department: Public Works Dept. 
Service: Operational Performance & Devel Services 
Employment Type: 1 Full-time Temporary-Up to 18 months
Work Hours: 35.00/hours per week
Affiliation: CIPP/CIPP 
Salary Information: $80,325.70- $97,739.46 annually (2025 rates of pay)
Location: 100 Constellation, Nepean 
Job Category: Administrative and Support Services
Application Close: 05/08/2026

JOB SUMMARY

The Learning & Development Coordinator applies learning and development expertise to support workforce capability development across Public Works. Working closely with frontline employees, supervisors, managers, subject matter experts, service providers, and learning professionals, the incumbent helps identify learning and development needs, understand operational challenges, and support learning initiatives that contribute to workforce readiness, safe operations, operational performance, service excellence, and continuous improvement. The role supports the operational workforce responsible for delivering essential municipal services and helps ensure employees have the knowledge, skills, and training required to perform their work safely and effectively.

Combining learning and development expertise with an understanding of operational environments and municipal service delivery, the Learning & Development Coordinator works across service areas to understand workforce needs, identify capability gaps, emerging workforce challenges, and development opportunities, and translate operational priorities into learning initiatives, plans, and solutions. Through needs assessment, partner engagement, service provider liaison, learning plan development, initiative implementation, and evaluation of learning outcomes, the incumbent helps ensure learning and development efforts are aligned with operational priorities and create measurable impact.

The Learning & Development Coordinator works with service areas to develop annual and cyclical learning plans, identify role-specific learning and training requirements, and support customized learning solutions that reflect operational realities. By identifying trends, themes, and opportunities across service areas and making recommendations for continuous improvement, the incumbent contributes to a skilled, capable, confident, safe, and future-ready workforce.

EDUCATION AND EXPERIENCE

Completion of 3 year university degree

Minimum of 4 years of progressively responsible experience in training and development program co-ordination, support, implementation and evaluation.  

KNOWLEDGE
  • Possess general knowledge of the corporation, departmental business requirements, policies and organizational structure
  • CUPE Local 503 (Inside/Outside) Collective Agreement, along with associated program documents (e.g. MAB, CMZ Training Program, Forestry In-Training Program, etc.)
  • Human Resources practices and principles related to staffing and scheduling
  • Training and development practices and evaluation methodology
  • Adult education principles and practices
  • Organizational change and development
  •  Principles and techniques of project management 
  • Planning and performance measurement
  • Business Process modeling 
  • Policy and procedure documentation practices
  • Customer service delivery methodologies and skills
  • Consultation methods and practices
  • Protocols for developing submissions, briefings, major reports
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers
COMPETENCIES, SKILLS AND ABILITIES
  • Able to work independently, with minimum support/direction, and cooperatively and collaboratively with all staff as part of a team  
  • Possess organizational skills and flexibility to plan, initiate, organize and prioritize own work, and to balance  the stress of multiple demands, conflicting priorities, and pressures, with a keen sense of quality and deadlines
  • Able to plan, lead, coordinate, implement and manage projects to completion
  • Able to conduct research, compile/analyze issues/data, make judgments on the interpretation of issues/data, and formulate recommendations
  • Possess strong problem solving skills and the ability to make decisions
  • Possess excellent consultative, collaboration and interpersonal skills, and the ability to persuade/influence others and to bring conflicting points of view to consensus 
  • Possess strong verbal and written communication and presentation skills 
  • Possess strong existing computer skills, with ability to use Microsoft Office suite applications and SAP (HR and Training & Events Modules)
  • Able to prepare reports, presentation materials, correspondence in an organized, clear and concise manner
  • Able to think analytically, and concentrate/focus on accuracy and detail
  • Able to demonstrate leadership and initiative
  • Able to demonstrate sound judgement  
  • Possess maturity, patience, integrity 
  • Patient, flexible and adaptable to deal with shifting priorities 
  • Able to display tact and diplomacy and to exercise discretion 
  • Innovative and creative

WHAT YOU NEED TO KNOW

  • Language Requirement: English oral, reading, writing
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions. 
Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.

 

Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca.

.

Apply