ZipRecruiter

Log In

1

Lead Service Designer Jobs (NOW HIRING)

HTC Global Services Inc

UX Designer

Bloomington, IL · On-site

Service Designer (Journey Mapping & Experience Design) Overview / Summary We are seeking a Service Designer to partner closely with an Experience Lead within an aligned workstream. This role will ...

HMH

Lead Service Tech

Odessa, TX · On-site

... services that are designed to be the safest and most efficient in the industry. Apart from our ... Act as a lead in the JSA process and ensure information is communicated and PTW and JSA ...

HMH

Lead Service Engineer

Odessa, TX · On-site

$103K - $136K/yr

... services that are designed to be the safest and most efficient in the industry. Apart from our ... Act as a lead in the JSA process and ensure information is communicated and PTW and JSA ...

New

HMH

Lead Service Tech

Odessa, TX · On-site

... services that are designed to be the safest and most efficient in the industry. Apart from our ... Act as a lead in the JSA process and ensure information is communicated and PTW and JSA ...

previous page

Showing results 41-60

All JobsLead Service Designer Jobs

Lead Service Designer information

See salary details

$42K

$91.2K

$157K

How much do lead service designer jobs pay per year?

As of Aug 8, 2026, the average yearly pay for lead service designer in the United States is $91,161.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,500.00 and $109,500.00 per year, depending on experience, location, and employer.

What is a lead service designer?

Lead Service Designers are professionals who oversee and guide the design of services to ensure they meet both customer needs and business goals. They are responsible for leading service design projects, facilitating workshops, and collaborating with cross-functional teams to create seamless and effective service experiences. Lead Service Designers use research, prototyping, and journey mapping to identify pain points and opportunities for improvement. Their work helps organizations innovate and deliver better products and services to their customers.

What are the key skills and qualifications needed to thrive as a lead service designer, and why are they important?

To thrive as a Lead Service Designer, you need expertise in service design methodologies, user research, journey mapping, and a background in design or a related field. Familiarity with prototyping tools (such as Figma or Sketch), service blueprinting software, and experience with agile frameworks or design thinking certifications are typically required. Exceptional communication, stakeholder management, and facilitation skills help drive collaboration and ensure user-centered solutions. These skills are vital for leading multidisciplinary teams and delivering impactful, holistic service experiences that meet both user and business needs.

How does a lead service designer typically collaborate with cross-functional teams during a project?

A Lead Service Designer works closely with cross-functional teams such as product managers, UX/UI designers, developers, and stakeholders to ensure alignment on service goals and user needs. They facilitate workshops, co-creation sessions, and journey mapping to gather insights and foster shared understanding. Throughout the project, the Lead Service Designer acts as a bridge, translating research findings into actionable service blueprints and ensuring all teams contribute to and are informed by the service vision. This collaborative approach helps deliver cohesive and user-centered service experiences.

What is the difference between Lead Service Designer vs Service Designer?

AspectLead Service DesignerService Designer
CredentialsTypically requires experience in service design, user research, and project managementRequires skills in user research, design thinking, and service design principles
Work EnvironmentLeads projects, manages teams, and collaborates with stakeholdersExecutes design tasks, conducts research, and develops service concepts
Industry UsageCommon in large organizations and consultanciesUsed across various industries including healthcare, finance, and tech

The main difference is that a Lead Service Designer oversees projects and teams, while a Service Designer focuses on executing design tasks and research. The Lead role involves leadership and strategic planning, whereas the Service Designer is more hands-on with design development.

What states have the most Lead Service Designer jobs? States with the most job openings for Lead Service Designer jobs include:
What job categories do people searching Lead Service Designer jobs look for? The top searched job categories for Lead Service Designer jobs are:
Lead Service Designer jobs near you
Infographic showing various Lead Service Designer job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $91,161 per year, or $43.8 per hour.

UX Designer

HTC Global Services Inc

Bloomington, IL • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Service Designer (Journey Mapping & Experience Design) Overview / Summary We are seeking a Service Designer to partner closely with an Experience Lead within an aligned workstream. This role will focus on reviewing data and trends, identifying pain points, and mapping experiences to support business objectives. The ideal candidate is an expert in Service Design and Journey Mapping within large organizations and can quickly learn organizational structures and navigate cross-functional environments. This individual should also possess strong visual design skills and the ability to create presentation-style deliverables that effectively communicate insights, recommendations, and experience strategies. Key Responsibilities Partner with the Experience Lead for the assigned work alignment. Review data and trends to identify insights and pain points. Map and design experiences for aligned areas of work. Apply Service Design methodologies to support experience improvements. Create and facilitate journey mapping activities. Quickly learn and navigate organizational structures relevant to assigned work. Develop presentation-style deliverables that clearly communicate the story of the work. Use strong visual design skills to translate findings and concepts into compelling outputs. Participate in design thinking activities and workshops. Leverage AI tools to support journey creation, data analysis, and related activities. Required Qualifications Expertise in Service Design. Expertise in Journey Mapping within large organizations. Proficiency in Figma. Experience reviewing and analyzing data and trends. Experience identifying pain points and translating findings into experience maps. Knowledge of Design Thinking methodologies and workshops. Strong presentation and storytelling skills. Strong visual design skills with the ability to create presentation-style deliverables. Familiarity with AI and emerging UX trends. Ability to quickly understand and navigate complex organizational environments. Strong teamwork skills. Critical thinking and sound decision-making ability. Initiative and self-direction. Relationship-building skills. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

Apply