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Lead Residential Concierge Jobs (NOW HIRING)

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Lead Residential Concierge information

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$14

$22

$35

How much do lead residential concierge jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for lead residential concierge in the United States is $22.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.48 per hour, depending on experience, location, and employer.

What is a lead residential concierge?

A Lead Residential Concierge is a professional responsible for managing the front desk operations and concierge services in a residential building, such as a luxury apartment or condominium. They oversee a team of concierges, ensuring residents receive high-quality services like package handling, guest coordination, and assistance with reservations or local information. The lead concierge also acts as a liaison between residents and property management, handles resident concerns, and may coordinate building events or amenities. This role requires excellent customer service, problem-solving skills, and strong leadership abilities.

What are the key skills and qualifications needed to thrive as a lead residential concierge?

To thrive as a Lead Residential Concierge, you need excellent customer service, problem-solving abilities, and prior experience in hospitality or property management, often supported by a high school diploma or equivalent. Familiarity with property management software, security systems, and communication tools is typically required. Strong interpersonal skills, attention to detail, and the ability to manage and motivate a team help individuals stand out in this role. These skills are essential for ensuring smooth building operations, fostering resident satisfaction, and maintaining a positive first impression for guests and residents alike.

How does a lead residential concierge typically collaborate with property management and residents to resolve issues?

A Lead Residential Concierge acts as the main liaison between residents and property management, ensuring smooth communication and swift resolution of concerns. They often coordinate with maintenance teams, security staff, and property managers to address resident requests, troubleshoot problems, and deliver high-quality service. The role requires balancing multiple priorities, maintaining detailed records of interactions, and following up to ensure resident satisfaction. Strong interpersonal skills and a proactive approach are essential for success in this collaborative environment.

What is the difference between Lead Residential Concierge vs Residential Concierge?

AspectLead Residential ConciergeResidential Concierge
ResponsibilitiesSupervises staff, manages guest relations, oversees service qualityProvides personalized services, assists residents with requests
CredentialsExperience in customer service, hospitality, or property management; leadership skillsCustomer service experience, excellent communication skills
Work EnvironmentLuxury residential buildings, high-end propertiesLuxury residential buildings, high-end properties

The main difference is that the Lead Residential Concierge oversees the team and manages service quality, while the Residential Concierge focuses on assisting residents with personalized services. The lead role involves supervisory duties, whereas the residential concierge primarily handles guest requests and daily resident interactions.

Do lead residential concierges make good money?

Lead residential concierges typically earn a salary that ranges from $40,000 to $70,000 annually, depending on location, experience, and the size of the property or community. They often receive additional benefits such as bonuses, paid time off, and sometimes housing allowances, reflecting the responsibilities of managing guest services and coordinating amenities.
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What cities are hiring for Lead Residential Concierge jobs?

Cities with the most Lead Residential Concierge job openings:

What job categories do people searching Lead Residential Concierge jobs look for?

The top searched job categories for Lead Residential Concierge jobs are:

Infographic showing various Lead Residential Concierge job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $46,620 per year, or $22.4 per hour.

$22/hr

Full-time

Re-posted 26 days ago


Job description

Description

The Company

Guardian Security Services is seeking experienced and qualified Concierge for luxury communities in Washington, DC area. The ideal candidate will be skilled and experienced in the residential hospitality field. He/she will be responsible for providing excellent member service and maintaining strong professional relationships.

Candidate should also be an outgoing, high energy, driven, and professional person who has a sincere interest in problem solving, and running the front desk efficiently.


Pay rate: $22.00 / hr

Schedule and shift: Tuesday through Saturday (7:00am - 3:00pm)


Qualifications/Requirements:

  • High school diploma or equivalent required.
  • Prior residential concierge experience.
  • Worked with 250+ units (desirable).
  • Experience with Building Link, Yardi, Rent Cafe, Entrata, et.al. preferred
  • Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public.
  • Need to have computer literacy skills to submit reports, maintain logs, produce signage, etc.
  • Neat and professional appearance.
  • Ability to provide excellent customer service and work well with people.
  • Detail oriented and able to handle multiple functions at the same time.
  • Must display exceptional communication skills.
  • Must be knowledgeable of the local area, tourist attractions, restaurants, and transportation services.
  • Must be flexible and have open availability. Schedules are inclusive of weekends and flexibility is a must to assist with around-the-clock coverage.
  • Must display strong planning, organizational, and time management skills.
  • Ability to maintain exceptional attendance and punctuality standard.
  • Upon hire, employee must successfully complete a background investigation and reference check

A detailed scope-of-work will be discussed during the interview process.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.


Guardian Service Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with disability, or any other characteristic protected by applicable law. Guardian Service Industries is committed to integrity, excellence, and diversity among its employees.