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$14

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$35

How much do lead residential concierge jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for lead residential concierge in the United States is $22.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.48 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Lead Residential Concierge, and why are they important?

To thrive as a Lead Residential Concierge, you need excellent customer service, problem-solving abilities, and prior experience in hospitality or property management, often supported by a high school diploma or equivalent. Familiarity with property management software, security systems, and communication tools is typically required. Strong interpersonal skills, attention to detail, and the ability to manage and motivate a team help individuals stand out in this role. These skills are essential for ensuring smooth building operations, fostering resident satisfaction, and maintaining a positive first impression for guests and residents alike.

What jobs make $1,000,000 a year?

Jobs that can earn $1,000,000 annually typically include high-level executive roles such as CEOs, investment bankers, hedge fund managers, and successful entrepreneurs. These positions often require extensive experience, advanced skills, and sometimes ownership stakes or performance-based bonuses. Most roles in the hospitality or concierge industry do not reach this income level without additional business ventures or investments.

What is a lead concierge?

A lead residential concierge is a supervisory role responsible for managing a team of concierges, overseeing guest services, and ensuring high-quality customer experiences in residential or hospitality settings. The position often requires strong communication skills, organizational abilities, and knowledge of service operations. Lead concierges may also coordinate with other staff and handle complex guest requests.

What is the difference between Lead Residential Concierge vs Residential Concierge?

AspectLead Residential ConciergeResidential Concierge
ResponsibilitiesSupervises staff, manages guest relations, oversees service qualityProvides personalized services, assists residents with requests
CredentialsExperience in customer service, hospitality, or property management; leadership skillsCustomer service experience, excellent communication skills
Work EnvironmentLuxury residential buildings, high-end propertiesLuxury residential buildings, high-end properties

The main difference is that the Lead Residential Concierge oversees the team and manages service quality, while the Residential Concierge focuses on assisting residents with personalized services. The lead role involves supervisory duties, whereas the residential concierge primarily handles guest requests and daily resident interactions.

How does a Lead Residential Concierge typically collaborate with property management and residents to resolve issues?

A Lead Residential Concierge acts as the main liaison between residents and property management, ensuring smooth communication and swift resolution of concerns. They often coordinate with maintenance teams, security staff, and property managers to address resident requests, troubleshoot problems, and deliver high-quality service. The role requires balancing multiple priorities, maintaining detailed records of interactions, and following up to ensure resident satisfaction. Strong interpersonal skills and a proactive approach are essential for success in this collaborative environment.

What jobs pay 4000 a week without a degree?

Lead Residential Concierge roles typically do not pay $4,000 a week without specialized experience or high-level responsibilities. High-paying jobs that can reach this level without a degree often include skilled trades like commercial plumbing, electrical work, or certain sales positions, which rely on experience, certifications, and skills rather than formal education. These roles may require licensing or on-the-job training but can offer substantial weekly earnings.

What is a Lead Residential Concierge?

A Lead Residential Concierge is a professional responsible for managing the front desk operations and concierge services in a residential building, such as a luxury apartment or condominium. They oversee a team of concierges, ensuring residents receive high-quality services like package handling, guest coordination, and assistance with reservations or local information. The lead concierge also acts as a liaison between residents and property management, handles resident concerns, and may coordinate building events or amenities. This role requires excellent customer service, problem-solving skills, and strong leadership abilities.

How much does a head concierge make?

A lead residential concierge typically earns between $40,000 and $60,000 annually, depending on experience, location, and the size of the property or community. They often have strong customer service skills and may oversee other concierges or staff in luxury residential settings.
More about Lead Residential Concierge jobs
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Lead Residential Concierge jobs near you
Infographic showing various Lead Residential Concierge job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 69% Full Time, 16% Part Time, and 13% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $46,620 per year, or $22.4 per hour.

2nd Shift Lead Concierge - FT- 3PM-11PM $22.50HR- (South Loop)

MFort Security Services

Chicago, IL • On-site

$22.50/hr

Full-time

Re-posted 21 days ago

Job description

About MFort Security Services
MFort Security Services is a trusted provider of contract security services based in Chicago, Illinois. Our mission is to deliver high-quality, client-focused service while building lasting partnerships. We pride ourselves on employing experienced, professional, and friendly security staff who reflect our commitment to safety and excellence. We invest in our employees through training, ongoing support, and a strong company culture. Our leadership team brings deep industry knowledge and is dedicated to exceeding expectations in every client engagement.
Equal Opportunity Employer - M/F/D/V
Position Summary
We are seeking a professional and motivated 2nd Shift Lead Residential Concierge to join our team. This position is responsible for leading the concierge team at a residential property, serving as the face of the lobby, and acting as the right-hand support to the client and leasing team. The ideal candidate will have experience leading a team, managing front desk operations, and providing exceptional service to residents and guests. A strong administrative skill set is also essential for handling emails, documentation, and daily communication tasks.
Key Responsibilities:
  • Lead and set an example for the concierge team in professionalism, customer service, and performance
  • Greet all residents, guests, and visitors warmly and maintain a welcoming lobby environment
  • Work closely with the client and leasing office to understand daily activities, appointments, and visitor schedules
  • "Own the lobby" by staying informed of who is arriving, expected guests, and client-related appointments
  • Oversee front desk operations including visitor management, access control, and package handling
  • Conduct routine property rounds and respond promptly to safety or security concerns
  • Handle administrative tasks such as emails, logging information, and filing as required
  • Communicate effectively with clients, residents, MFort supervisors, and team members
  • Enforce company policies, site post orders, and standard operating procedures
  • Perform other duties as assigned by site management or MFort leadership

Qualifications:
  • Must be at least 18 years of age
  • High school diploma or GED required
  • Must have a valid Illinois PERC card and 20-hour security training certificate (or ability to obtain)
  • Minimum 2 years of residential concierge or front desk leadership experience
  • Strong leadership, customer service, and communication skills
  • Comfortable with administrative tasks including email correspondence and documentation
  • Ability to multitask, remain composed under pressure, and independently manage responsibilities
  • Capable of standing and walking for extended periods
  • Must pass a drug screening and background check

Schedule & Compensation:
  • Shift: Wednesday through Sunday, 3:00 PM - 11:00 PM
  • Pay Rate: $22.50 per hour

If you're an experienced concierge professional looking to take the lead at a premium residential site, apply now to join MFort Security Services.
Please visit our careers page to see more job opportunities.

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