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Lead Receptionist Jobs (NOW HIRING)

Covenant Living

Receptionist

Grand Rapids, MI · On-site

$13.73 - $17.76/hr

Support the Lead Receptionist in clerical duties and maintenance of the reception area * Balance cash register/drawer including cash receipts and checks that have been cashed for individuals at the ...

Covenant Living

Receptionist

Golden Valley, MN · On-site

$16.06 - $20.88/hr

Support the Lead Receptionist in clerical duties and maintenance of the reception area * Balance cash register/drawer including cash receipts and checks that have been cashed for individuals at the ...

Paul Labrecque

Front Desk Receptionist

Palm Beach, FL · On-site

$18 - $25/wk

As the heart of the experience and the first and last point of contact with our clients, we are looking for a professional, Lead Receptionist who prioritizes exceptional customer service to join our ...

Heritage Groves Estates

Receptionist

Topeka, KS · On-site

$15 - $19.75/hr

Lead Receptionist Position Summary: We are seeking a dependable and professional Part-time Receptionist to serve as the first point of contact for visitors and callers while supporting resident ...

Portland Center Assisted Living

Receptionist

Portland, ME · On-site

$16 - $21/hr

Reports to Lead Receptionist or Administrator. Essential Functions: * Greet all incoming residents and visitors. * Answer in-coming calls and direct them to appropriate area in a friendly and ...

The US Oncology Network

Receptionist Lead

Crystal Lake, IL · On-site

$22 - $24/hr

Overview Lead Receptionist Crystal Lake, IL Full-Time Monday-Friday 8 AM - 4:30 PM Hourly Rate: $22-$24 Benefits Include: Medical, Dental, Vision, 401K, Pto, Perks Program. Under minimal supervision ...

Opensity Solutions

Receptionist

New York, NY · On-site

$17.25 - $22.75/hr

The position reports to the Lead Receptionist or Client Relations Manager. Essential Job Functions * Excellent customer service and interpersonal communication skills with a client-first mindset.

K2services

Receptionist

New York, NY · On-site

$17.25 - $22.75/hr

The position reports to the Lead Receptionist or Client Relations Manager. Essential Job Functions * Excellent customer service and interpersonal communication skills with a client-first mindset.

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Lead Receptionist information

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How much do lead receptionist jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for lead receptionist in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What is a lead receptionist?

Lead receptionists are senior administrative professionals responsible for overseeing the front desk operations in an organization. They manage a team of receptionists, ensure excellent customer service, handle complex inquiries, and coordinate administrative tasks. In addition to greeting visitors and answering phones, lead receptionists often train new staff, schedule shifts, and implement office procedures to keep the front desk running smoothly.

How does a lead receptionist support team coordination and workflow in a busy office environment?

A Lead Receptionist plays a crucial role in managing front desk operations and ensuring smooth communication within the team. They often coordinate schedules, delegate tasks to other reception staff, and serve as the main point of contact for both internal departments and external visitors. By streamlining workflow and assisting with training new team members, Lead Receptionists help maintain a professional and efficient office environment. Their leadership fosters collaboration and ensures that customer service standards are consistently met.

What are the key skills and qualifications needed to thrive as a lead receptionist, and why are they important?

To thrive as a Lead Receptionist, you need excellent organizational abilities, multitasking skills, and experience with front-desk operations, often supported by a high school diploma or equivalent. Familiarity with office management software, appointment scheduling systems, and phone systems is typically required. Exceptional interpersonal communication, problem-solving skills, and leadership qualities help you manage team dynamics and deliver outstanding customer service. These competencies are crucial to ensure smooth office workflow, create a positive first impression, and coordinate staff effectively.

What is the difference between Lead Receptionist vs Front Desk Coordinator?

AspectLead ReceptionistFront Desk Coordinator
Required CredentialsHigh school diploma, customer service skills, experience in receptionHigh school diploma, customer service skills, some administrative experience
Work EnvironmentFront office, busy reception area, customer interactionReception area, administrative support, customer interaction
Employer & Industry UsageHospitals, corporate offices, clinicsHotels, corporate offices, medical facilities
Common Search & ComparisonLeadership, supervisory duties, team coordinationAdministrative support, scheduling, customer service

The Lead Receptionist typically oversees the reception area, supervises staff, and handles higher-level customer service tasks. The Front Desk Coordinator focuses on managing front desk operations, scheduling, and assisting visitors. While both roles require strong communication skills and customer service experience, the Lead Receptionist often has additional responsibilities related to team leadership and operational oversight.

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What states have the most Lead Receptionist jobs?

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Lead Receptionist jobs near you
Infographic showing various Lead Receptionist job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,057 per year, or $17.8 per hour.

Receptionist

Covenant Living

Grand Rapids, MI • On-site

$13.73 - $17.76/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Covenant Living rating

6.6

Company rating: 6.6 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

We Are Inspired to Serve. Join us!
Part of a nation wide family of Continuing Care Retirement Communities, Covenant Living is seeking a Receptionist. This position is accountable for greeting residents, staff, and visitors in person or on the telephone, in a manner that promotes Covenant Living in a positive, professional way.
In this role, the Receptionist will:
  • Answer all telephone calls as quickly as possible in a polite, personal, and friendly manner. Transfers calls appropriately. Take messages when the individual requested (resident or staff) is not available.
  • Monitor emergency system, directs staff to emergent situations, calls emergency personnel as appropriate, completes resident checks as appropriate to specific desk
  • Provide information to all visitors and see that they are directed to the appropriate individual who can assist them, ensuring that all visitors/contractors sign in and wear appropriate badges according to policy and procedure.
  • Ensure that reception desk and lobby are kept clean and organized after each shift.
  • Facilitate transportation requests to appropriate staff, coordinate and communicate the timing of transportation to residents and staff. Places courtesy calls to residents to remind them of transportation trips.
  • Assist residents in signing up for programs and activities and collect payment.
  • Is knowledgeable about all office equipment and is able to demonstrate how to use it to other staff, monitors equipment, reports supply need and issues to Lead Receptionist.
  • Sell postage stamps to residents and staff, receive packages and mail, sort mail and log in packages, inform residents/staff of packages to pick up.
  • Facilitate maintenance requests, inputs requests into system, and communicates to appropriate staff urgent or emergent situations.
  • Complete monthly charge sheets in accordance to procedure.
  • Support other departments in clerical duties as assigned by the Administrative Services Coordinator
  • Support the Lead Receptionist in clerical duties and maintenance of the reception area
  • Balance cash register/drawer including cash receipts and checks that have been cashed for individuals at the desk.

The ideal candidate will have:
  • High school education or equivalent.
  • One year of secretarial training or clerical experience.
  • Highly organized, detail oriented with excellent interpersonal and communication skills both verbal and written in English. .
  • Pleasant personality and telephone voice.
  • Ability to remain calm in an emergency situation.
  • Complete confidentiality when circulating general information.
  • Knowledge of computers including Microsoft Office Suite.
  • Interest in and desire to work with older adults.

Compensation Pay Range:
$13.73 - $17.76 per hour
Reasonable Pay Estimate
A reasonable estimate of the pay range for this position is $13.73 - $17.76 per hour. There are numerous factors taken into consideration in determining the actual offered rate of pay, including but not limited to: job-related qualifications, experience, skills, education, geographic location, and consideration of internal and external equity.
For full time employees, we offer a generous benefits package that includes:
  • Medical, dental and vision insurance
  • Employer paid group term life and disability
  • Paid Time Off (PTO) & six paid holidays
  • 403(b) with a 3% employer match
  • Fitness center use at most facilities.
  • Various voluntary benefits:
    • Life, AD&D
    • Tuition assistance and scholarships
    • Employee assistance program
    • Legal services, home/auto insurance, discount purchasing program
    • Pet Insurance

For more information about Covenant Living and CovenantCare at Home, please visit www.covliving.org or www.covenantcareathome.org.
Covenant Living and CovenantCare Home Health and Hospice are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.

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