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Lead Patient Access Representative Jobs (NOW HIRING)

Synergy Direct LLC

Be Seen First

Patient Access Representative

Beverly Hills, CA · On-site

$25/hr

Patient Access Representative Position Overview We are seeking a customer-focused Patient Access Representative to support patient registration, financial clearance, and front-end revenue cycle ...

Hendrick Medical Center

Patient Access Rep

Abilene, TX · On-site

$16.75 - $21.25/hr

Patient Access Representative The Patient Access Representative is able to schedule primary and specialty office visits appropriately; as well as keeping location instructions; patient demographics ...

RWJBarnabas Health

Patient Access Representative

Newark, NJ · On-site

$21.07 - $26.22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Patient Access Representative Location: Newark Beth Israel Medical Ctr Department Name: Cancer Center Req #: 0000262006 Status: Hourly Shift: Day Pay Range: $21.07 - $26.22 per hour Pay Transparency:

RWJBarnabas Health

Patient Access Representative

Newark, NJ · On-site

$21.07 - $26.22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Patient Access Representative Location: Newark Beth Israel Medical Ctr Department Name: Cancer Center Req #: 0000262006 Status: Hourly Shift: Day Pay Range: $21.07 - $26.22 per hour Pay Transparency:

RWJBarnabas Health

Patient Access Representative

Newark, NJ

$21.07 - $26.22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Patient Access Representative Location: Newark Beth Israel Medical Ctr Department Name: Cancer Center Req #: 0000262006 Status: Hourly Shift: Day Pay Range: $21.07 - $26.22 per hour Pay Transparency:

RWJBarnabas Health

Patient Access Representative

Newark, NJ · On-site

$21.07 - $26.22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Patient Access Representative Location: Newark Beth Israel Medical Ctr Department Name: Cancer Center Req #: 0000262006 Status: Hourly Shift: Day Pay Range: $21.07 - $26.22 per hour Pay Transparency:

Liberty Resources

Patient Access Representative

Rochester, NY · On-site

$21 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Patient Access Representative Liberty Resources Integrated Health Care is seeking a Patient Access Representative to perform a variety of customer service functions, primarily phone work, to support ...

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Lead Patient Access Representative information

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$19

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How much do lead patient access representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for lead patient access representative in the United States is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What is a lead patient access representative?

A Lead Patient Access Representative is a healthcare professional responsible for overseeing the patient registration process and ensuring accurate collection of patient information. They supervise a team of patient access representatives, provide training, and ensure compliance with healthcare regulations. Their duties often include handling escalated issues, coordinating patient admissions, verifying insurance, and improving workflow efficiency. This role is critical for ensuring a smooth patient experience from check-in to discharge.

What are the key skills and qualifications needed to thrive as a lead patient access representative?

To thrive as a Lead Patient Access Representative, you need a strong background in healthcare administration, patient registration, and insurance verification, often supported by an associate’s degree or relevant experience. Familiarity with hospital information systems (HIS), electronic health records (EHR), and scheduling software is typically required. Excellent leadership, communication, and problem-solving abilities help ensure efficient team coordination and positive patient experiences. These skills are vital for maintaining smooth patient flow, accurate data management, and high-quality service within healthcare facilities.

What are some common challenges faced by lead patient access representatives in managing front-line staff and patient flow?

Lead Patient Access Representatives often face the challenge of balancing efficient patient intake with providing excellent customer service, especially during peak hours or when staff shortages occur. They are responsible for overseeing front-line registration staff, troubleshooting escalated patient concerns, and ensuring compliance with healthcare regulations. Effective communication, adaptability, and strong organizational skills are essential to navigate these demands and maintain a positive experience for both patients and team members.

What is the difference between Lead Patient Access Representative vs Patient Access Representative?

AspectLead Patient Access RepresentativePatient Access Representative
CredentialsHigh school diploma; experience in healthcare; leadership skillsHigh school diploma; customer service skills
Work EnvironmentSupervisory role in hospital or clinic front deskFront desk patient registration and scheduling
Employer & IndustryHospitals, clinics, healthcare facilitiesHospitals, clinics, healthcare facilities
Search & Comparison IntentLeadership, supervisory duties, career advancementEntry-level, customer service, patient registration

The Lead Patient Access Representative typically has additional responsibilities such as supervising staff and managing patient intake processes, requiring more experience and leadership skills. In contrast, the Patient Access Representative focuses on patient registration and scheduling. Both roles are essential in healthcare settings, but the lead position offers opportunities for advancement and increased responsibilities.

Is it hard to be a lead patient access representative?

Being a lead patient access representative involves managing patient intake, verifying insurance, and supervising staff, which requires strong communication, organizational skills, and knowledge of healthcare systems. The role can be demanding due to the need for accuracy, multitasking, and leadership responsibilities, but it is manageable with experience and proper training.
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Lead Patient Access Representative jobs near you
Infographic showing various Lead Patient Access Representative job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $39,617 per year, or $19 per hour.

Lead Patient Access Representative

Northside Hospital Inc.

Cumming, GA • On-site

$15.50 - $19.75/hr

Full-time

Posted 11 days ago

Northside Hospital rating

7.3

Company rating: 7.3 out of 10

Based on 443 frontline employees who took The Breakroom Quiz

307th of 888 rated healthcare providers

Job description

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.


Directs and coordinates the registration functions and personnel. The duties of this position require the exercise of courtesy and patience in speaking with patients, families, and others to maintain sound public relations.


REQUIRED:
1. Zero (0) to two (2) years experience in admitting or related field. 2. Demonstrated knowledge of admitting functions and responsibilities. 3. Ability to work independently, and train and direct others.
PREFERRED:
1. Associate's degree in Business Administration. 2. Prior healthcare experience and knowledge of medical terminology. 3. CHAA and/or CPAR certified.


1230p-9p

What Northside Hospital employees say

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About Northside Hospital

Sourced by ZipRecruiter

* 288-bed hospital, offering a full range of services including comprehensive and interventional stroke care, preventative and corrective cardiac care, full-service orthopedic and spine treatment, an ER 24/7®, and general surgery * As one of the first hospitals in the area to achieve Atrial Fibrillation Certification (SCPC), our technologically advanced hospital allows our highly skilled physicians, nursing and caregivers to serve our growing community * Northside Hospital was the first nationally recognized Comprehensive Stroke Center in Pinellas County and nationally recognized for quality and safety by earning an 'A' rating from the Leapfrog Group

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

Year founded

1970

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