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Lead Moderator Jobs (NOW HIRING)

Astreya

Feedback Moderator II

Mountain View, CA · On-site

$17.36 - $27.40/hr

The Feedback Moderator II is responsible for monitoring and responding to tester feedback groups ... Track issues to identify gaps over time and highlight those issues to PgM lead. * Create better ...

Truist

Live Event Production & AV Moderator

Wilson, NC · On-site

... AV Moderator who can operate with confidence in executive environments and deliver high-quality ... Lead onsite production for live, virtual, and hybrid events * Load in, set up, test, and break down ...

Kidizens

Lead Teacher

Los Altos, CA · On-site

$40K - $42K/yr

Lead Teacher - Kidizens Location: SF Bay Area Compensation: Starting at $42,000+, depending on ... You'll act as a mentor, moderator, and creative collaborator--helping young learners think ...

Forhyre

Senior Director Marketing

New York, NY · Remote

Community Manager & Moderator Company: EB5Visa Location: Remote / U.S. Based Type: Full-Time About ... You will report directly to the COO and lead our superb in-house marketing team. Your duties will ...

Terac

Founding Engineer

San Francisco, CA · On-site

$140K - $210K/yr

Ship the AI moderator, our voice agent that screens candidates, evaluates long-horizon tasks ... Maybe a former founder or lead who is hungry to build again. Why now: * We are at the inflection ...

Conveo

Agency Growth Lead

New York, NY · On-site

Provide training on the platform, study design, and AI moderator capabilities * Ensure every new ... Develop outbound sequences and lead lists targeting top global research agencies * Create and ...

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Lead Moderator information

What are some common challenges faced by a Lead Moderator and how can they be effectively addressed?

Lead Moderators often encounter challenges such as handling high volumes of user reports, managing team coordination across different time zones, and ensuring consistent enforcement of community guidelines. To address these, it's important to establish clear moderation protocols, utilize moderation tools effectively, and hold regular team check-ins to align on standards and share best practices. Proactive communication with both the moderation team and larger community also helps in anticipating issues and maintaining a positive environment.

What qualifications do you need to be a moderator?

To be a lead moderator, candidates typically need strong communication skills, experience in online community management, and the ability to enforce rules consistently. Relevant skills may include familiarity with moderation tools, conflict resolution, and sometimes prior experience in similar roles or certifications in online community management.

Is YouTube moderator a real job?

Yes, a YouTube moderator is a real job that involves reviewing and managing content to ensure it complies with platform policies. Moderators use tools and guidelines to monitor videos, comments, and live chats, often working remotely with flexible schedules.

What is the difference between Lead Moderator vs Community Manager?

AspectLead ModeratorCommunity Manager
CredentialsModeration certifications, communication skillsMarketing, communication, social media skills
Work EnvironmentOnline platforms, forums, social mediaSocial media, online communities, brand engagement
Employer & IndustryTech companies, gaming, forumsBrands, marketing agencies, online platforms
Search & Comparison IntentModeration, online community managementCommunity engagement, brand management

While both roles involve online interaction, a Lead Moderator primarily oversees content moderation and enforces community rules, ensuring a safe environment. A Community Manager focuses on engaging with the community, building relationships, and promoting brand loyalty. The roles often overlap but differ in focus: moderation versus community engagement.

What are the key skills and qualifications needed to thrive as a Lead Moderator, and why are they important?

To thrive as a Lead Moderator, you need strong experience in community management, conflict resolution, and a deep understanding of platform policies, often supported by a background in communications or digital media. Familiarity with moderation tools, content management systems, and analytics platforms is typically required. Excellent leadership, decision-making, and interpersonal skills help you effectively guide teams and foster a positive community environment. These skills ensure efficient moderation, uphold community standards, and promote healthy online interactions.

What job makes $10,000 a month without a degree?

A lead moderator can earn $10,000 or more per month by managing online communities, enforcing rules, and coordinating content. High earnings typically require extensive experience, strong communication skills, and the ability to handle large-scale platforms or networks.

What are lead moderators?

Lead moderators are individuals responsible for overseeing and managing online communities, forums, or social media platforms. They lead a team of moderators, enforce community guidelines, resolve conflicts, and ensure that discussions remain respectful and on-topic. In addition, lead moderators often coordinate moderation strategies, train new moderators, and serve as a point of contact between the moderation team and platform administrators. Their role is crucial in maintaining a safe and welcoming environment for all users.

How much does a moderator get paid?

The salary of a lead moderator varies depending on the platform, experience, and location, but typically ranges from $15 to $30 per hour or $30,000 to $60,000 annually. Many lead moderators work part-time or freelance, and some platforms offer additional benefits or bonuses based on performance and responsibilities.
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Lead Moderator jobs near you
Infographic showing various Lead Moderator job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution.
Feedback Moderator II

Feedback Moderator II

Astreya

Mountain View, CA • On-site

$17.36 - $27.40/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Astreya rating

8.1

Company rating: 8.1 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

53rd of 204 rated it services

Job description

What this Job Entails:
The Feedback Moderator II is responsible for monitoring and responding to tester feedback groups including providing technical support, triaging of issues, reporting bugs and escalating issues.
Scope:
  • Works on assignments that are moderately difficult, requiring judgment in resolving issues
  • Requires some instruction on new assignments and infrequent checks on daily work

Your Roles and Responsibilities:
  • Provide periodic reporting of volume and status of feedback reports, including google group feedback and issues reported on bugs.
  • Share product, program and process knowledge with other team members to help knowledge growth.
  • Answer questions from testers and follow through to investigate issues and track root causes.
  • Track issues to identify gaps over time and highlight those issues to PgM lead.
  • Create better documentation around our processes and resources.
  • Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Required Qualifications/Skills:
  • Associate's degree (A.A) or equivalent from two-year college or technical school and 2 to 5 years' related experience and/or training; or equivalent combination of education and experience
  • Exercises judgment within defined procedures and practices to determine appropriate action
  • Organized and detail oriented
  • Excellent customer support skills
  • Strong problem solving and writing skills is a must
  • Excellent critical thinking skills
  • Capacity to manage high pressure, short timelines and willingness to be flexible
  • Team collaboration skills
  • Strong multi-tasking skills and ability to adapt to rapidly changing development project
  • Knowledgeable of Google products and Google Sheets
  • Must be reliable and have an excellent work ethic

Preferred Qualifications:
  • Excel skills

Physical Demand & Work Environment:
  • Must have the ability to perform office-related tasks which may include prolonged sitting or standing
  • Must have the ability to move from place to place within an office environment
  • Must be able to use a computer
  • Must have the ability to communicate effectively
  • Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Salary Range
$17.36 - $27.40 USD (Hourly)
  • Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
  • Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:
  • Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
  • Dental provided through UHC
  • Nationwide Vision provided by UHC
  • Flexible Spending Account for Health & Dependent Care
  • Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
  • Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
  • Corporate Wellness Program provided by Goomi Group
  • Employee Assistance Program
  • Wellness Days
    401k Plan
  • Basic and Supplemental Life Insurance
  • Short Term & Long Term Disability
  • Critical Illness, Critical Hospital, and Voluntary Accident Insurance
  • Tuition Reimbursement (available 6 months after start date, capped)
  • Paid Time Off (accrued and prorated, maximum of 120 hours annually)
  • Paid Holidays
  • Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law

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