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Lead Moderator Jobs (NOW HIRING)

Feedback Moderator II

Mountain View, CA · On-site

$17.36 - $27.40/hr

The Feedback Moderator II is responsible for monitoring and responding to tester feedback groups ... Track issues to identify gaps over time and highlight those issues to PgM lead. * Create better ...

The Feedback Moderator II is responsible for monitoring and responding to tester feedback groups ... Track issues to identify gaps over time and highlight those issues to PgM lead. * Create better ...

... AV Moderator who can operate with confidence in executive environments and deliver high-quality ... Lead onsite production for live, virtual, and hybrid events * Load in, set up, test, and break down ...

Lead Teacher

Los Altos, CA · On-site

$40K - $42K/yr

Lead Teacher - Kidizens Location: SF Bay Area Compensation: Starting at $42,000+, depending on ... You'll act as a mentor, moderator, and creative collaborator--helping young learners think ...

Consulting: Research Manager

Bethesda, MD · On-site

$110K - $140K/yr

Experienced in leading in-depth interviews as the moderator * Experienced in client management and ... Be Brave pushes us to challenge assumptions, think critically, and pursue ideas that lead to real ...

Community Manager & Moderator Company: EB5Visa Location: Remote / U.S. Based Type: Full-Time About ... You will report directly to the COO and lead our superb in-house marketing team. Your duties will ...

Consulting: Research Manager

Washington, DC · On-site

$110K - $140K/yr

Experienced in leading in-depth interviews as the moderator * Experienced in client management and ... Be Brave pushes us to challenge assumptions, think critically, and pursue ideas that lead to real ...

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Lead Moderator information

What are some common challenges faced by a Lead Moderator and how can they be effectively addressed?

Lead Moderators often encounter challenges such as handling high volumes of user reports, managing team coordination across different time zones, and ensuring consistent enforcement of community guidelines. To address these, it's important to establish clear moderation protocols, utilize moderation tools effectively, and hold regular team check-ins to align on standards and share best practices. Proactive communication with both the moderation team and larger community also helps in anticipating issues and maintaining a positive environment.

What is the difference between Lead Moderator vs Community Manager?

AspectLead ModeratorCommunity Manager
CredentialsModeration certifications, communication skillsMarketing, communication, social media skills
Work EnvironmentOnline platforms, forums, social mediaSocial media, online communities, brand engagement
Employer & IndustryTech companies, gaming, forumsBrands, marketing agencies, online platforms
Search & Comparison IntentModeration, online community managementCommunity engagement, brand management

While both roles involve online interaction, a Lead Moderator primarily oversees content moderation and enforces community rules, ensuring a safe environment. A Community Manager focuses on engaging with the community, building relationships, and promoting brand loyalty. The roles often overlap but differ in focus: moderation versus community engagement.

What are the key skills and qualifications needed to thrive as a Lead Moderator, and why are they important?

To thrive as a Lead Moderator, you need strong experience in community management, conflict resolution, and a deep understanding of platform policies, often supported by a background in communications or digital media. Familiarity with moderation tools, content management systems, and analytics platforms is typically required. Excellent leadership, decision-making, and interpersonal skills help you effectively guide teams and foster a positive community environment. These skills ensure efficient moderation, uphold community standards, and promote healthy online interactions.

What are lead moderators?

Lead moderators are individuals responsible for overseeing and managing online communities, forums, or social media platforms. They lead a team of moderators, enforce community guidelines, resolve conflicts, and ensure that discussions remain respectful and on-topic. In addition, lead moderators often coordinate moderation strategies, train new moderators, and serve as a point of contact between the moderation team and platform administrators. Their role is crucial in maintaining a safe and welcoming environment for all users.
More about Lead Moderator jobs
Infographic showing various Lead Moderator job openings in the United States as of July 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

$91K - $121K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Job description

About NSTXL
The National Security Technology Accelerator (NSTXL) harvests innovative technology from the commercial and non-defense marketplace, transforming government innovation while decreasing costs compressing timelines, and improving outcomes. We offer a unique and simplified approach to rapidly develop, demonstrate, and assess prototypes that address a range of operational and installation needs, from individual Warfighter technology to large-scale installation projects. NSTXL supports the delivery of technology to the Department of Defense by serving as a one-stop shop to match government requirements with innovative private-sector and academic solutions.
NSTXL is creating an ecosystem of innovators to collaborate and bring next generation technologies to the end-user. Currently, our OTAs have more than 900 corporate, non-profit, educational, and financial institution members. For these members, NSTXL offers opportunities to bid on government contracts, education and training, and live/virtual forums on a wide variety of topics.
Job Description
NSTXL is seeking a Contracts Manager to oversee an assigned portfolio of Other Transaction-based projects focused on prototyping emerging technologies for defense applications. Reporting to the respective Senior Contracts Manager, the selected Manager will be responsible for an array of tasks in support of Hub project and our Department of Defense customers. This role requires a strong contracting skillset combined with customer service & problem-solving skills.
The scope of taskings will primarily include documentation drafting; post-award contracting support; and innovating business processes. The ideal candidate will possess a demonstrable understanding of Government contracts, have direct experience supporting the Department of Defense (DoD) acquisition lifecycle, possess superior attention to detail, and enjoy working in a mission-driven, dynamic environment.
Responsibilities
  • A Subject Matter Expert on complex technical and business matters that can influence the acquisition life cycle of R&D projects.
  • Performs as a primary liaison between NSTXL and performers/customers to manage assigned portfolio and associated projects throughout the project lifecycle.
  • Supports proposal development, and prepares, reviews, approves, and administers contracts that comply with company policies, legal requirements, and federal contracting policies, regulations, and statues.
  • Independently supports, participates, and/or acts as lead moderator, in moderately complex-to-highly complex contract negotiations with performers or customers.
  • Reviews contract terms to identify potential risk for all parties and monitors for compliance issues at prime, performer, and sub-performer tiers.
  • Engages, informs, and collaborates with other internal stakeholders and customers to provide training, tailor strategies and services in support of customer missions.
  • Provides prompt troubleshooting and well-supported recommendations to resolve issues and monitors implementation of selected resolution.
  • Independently prepares high-quality documentation, correspondence, and/or presentations to support various actions as appropriate.
  • Examines support materials and agreement documents, promptly conducts or delegates research, and subsequently issues authoritative guidance.
  • Maintains accurate, thorough, and complete contract records used to ensure compliance with contractual, reporting, and regulatory requirements.
  • Coordinate and inform supervisory chain of relevant topics and/or issues of concerns regarding portfolio
  • Provide oversight, assistance, and support to their team members.
  • Holds signature authority and is responsible for reviewing, executing, and approving actions up to their delegated approval threshold as assigned.

Basic Qualifications
  • Bachelor's Degree or other Advanced Degree in relevant field of study such as Business Administration.
  • A minimum of 7+ years of prior relevant contracting experience.
  • Possession of, or an ability to receive, SECRET-level clearance.
  • Direct experience in contract management, procurement, or acquisition in support of a defense-centric contracting portfolio.
  • Deep understanding and practical experience with Federal Acquisition Regulation (FAR), Defense Federal Acquisition Regulation Supplement (DFARS) and other relevant federal regulations and instructions.
  • Experience managing projects and contracts from inception to completion.
  • Demonstrable analytical, communication, and presentation skills.
  • Excellent verbal and written communication skills to convey ideas clearly and effectively.
  • Proven experience in roles that required extensive collaboration.
  • Strong ability to build relationships and work effectively with diverse teams.
  • Ability to work collaboratively with cross-functional teams and stakeholders.
  • Competence in negotiating terms and resolving conflicts.
  • Strong analytical and problem-solving skills to address challenges that arise.
  • Strong sense of ethics and integrity to ensure compliance with terms and conditions and to protect sensitive information.
  • Ability to manage multiple deadline-driven tasks and projects simultaneously.
  • Capable of leading initiatives and teams towards common goals.
  • Taking initiative and anticipating needs and issues before they arise.
  • Ability to adapt to changing circumstances, regulations, policies, and project requirements.
  • High level of accuracy and attention to detail in contract documentation and management.
  • An ability to analyze risk, make sound business judgments, and create meaningful strategies.
  • Strong proficiency with contract management software and tools, as well as general office software such as Microsoft Office Suite.

Preferred Skills/Experience
  • DAWIA Level III, NCMA CPCM or equivalent certification.
  • Supervisory/Management experience.
  • Direct experience with Other Transaction agreements (10 U.S. Code § 4021 & 4022).
  • Previous signature authority or Contracting Officer / Agreements Officer warrant.
  • Previous experience briefing or presenting strategies to senior leadership and/or executive-level management.
  • Knowledge and understanding of the FAR Source Selection Processes and/or Commercial Supplier Selection Processes .

Location
Remote
Travel
Travel for this position is estimated up to 10%
Come join the team that is helping to pave the way for innovative technology advancement!
What We Offer:
We strive to be one of the best places to work in America. We offer competitive salaries and benefits that include:
  • Health Insurance: Medical and dental - company pays 92% of premiums for individual coverage and for family coverage
  • Vision Insurance: Fully covered
  • Retirement Plans: 401(k) with employer match up to 4%
  • Paid Time Off: Paid sick and safe leave, paid floating holidays, and generous vacation
  • Other:
    • Basic Life & AD&D policy company paid
    • Voluntary Life
    • Flexible & remote work structure
    • Wellness reimbursement plan & mental health support
    • Community sponsorships
    • Donation matching
    • Professional development allowance

If you need any form of accommodation for the interview process, please let us know at the time we contact you.
We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. Currently we are only open to remote employees residing in the following states: AL, FL, IN, MO, NM, NC, OH, OR, PA, SC, TN, TX, VA, WY