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Lead Csa Jobs (NOW HIRING)

Linesight

Lead CSA Estimator

Birmingham, AL · On-site

$125K - $175K/yr

Overview As a Lead CAS Estimator at Linesight, you will lead highly experienced, culturally diverse, and passionate teams nurturing a strong social dynamic and a shared sense of achievement. You will ...

Linesight

Lead CSA Estimator

Charleston, SC

$125K - $175K/yr

Overview As a Lead CAS Estimator at Linesight, you will lead highly experienced, culturally diverse, and passionate teams nurturing a strong social dynamic and a shared sense of achievement. You will ...

Pkaza

CSA Design Project Manager

Dallas, TX

You will lead the design team in working / communicating with all the trades and stakeholders ... CSA SME will support construction team, triaging issues and proposing solutions for complex ...

SB Energy

CSA Lead

Austin, TX · On-site

$115K - $165K/yr

The CSA Lead is responsible for the design oversight, technical coordination, and delivery of civil, structural, and architectural (CSA) systems across data center construction projects. This role ...

SB Energy

CSA Lead

Austin, TX · On-site

$115K - $165K/yr

The CSA Lead is responsible for the design oversight, technical coordination, and delivery of civil, structural, and architectural (CSA) systems across data center construction projects. This role ...

SB Energy

CSA Lead

Austin, TX · On-site

$115K - $165K/yr

The CSA Lead is responsible for the design oversight, technical coordination, and delivery of civil, structural, and architectural (CSA) systems across data center construction projects. This role ...

Landis+Gyr

Sr Analyst, Cloud Services

OR

$82K - $109K/yr

Escalates issues as necessary to Lead CSA's. * Able to participate in a weeklong 24/7 On-Call rotation. * Acts as an instrumental communication point between Company and customers representatives.

CloudHQ LLC

CSA Design Manager

Ashburn, VA · On-site

This site-based role involves actively monitoring design progress, identifying and resolving design issues, actively participating in design meetings, frequent touch base with CSA program lead and ...

CloudHQ LLC

CSA Design Manager

Ashburn, VA · On-site

This site-based role involves actively monitoring design progress, identifying and resolving design issues, actively participating in design meetings, frequent touch base with CSA program lead and ...

CloudHQ LLC

CSA Design Manager

Ashburn, VA · On-site

Attend and guide regular design meetings to monitor CSA design progression Actively participate and lead design workshops for CSA guidelines along multiple projects in multiple regions globally ...

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All JobsLead Csa Jobs

Lead Csa information

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How much do lead csa jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for lead csa in the United States is $25.39, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.88 per hour, depending on experience, location, and employer.

How does a lead CSA typically support team development and ensure high-quality customer service?

As a Lead Customer Service Associate (CSA), you'll play a pivotal role in mentoring your team, providing on-the-job training, and monitoring service standards. Your daily responsibilities often include organizing shift schedules, handling escalated customer issues, and offering feedback to help team members improve. Collaboration with management and other departments is common, as Lead CSAs help implement new policies, streamline processes, and maintain a positive work environment. This role is an excellent stepping stone to supervisory or management positions, as it builds both leadership and operational skills.

What is the difference between Lead Csa vs Customer Service Associate?

AspectLead CsaCustomer Service Associate
CredentialsTypically requires experience in customer service, sometimes leadership trainingEntry-level, usually no formal certifications required
Work EnvironmentSupervisory role, often in call centers or retail settingsFrontline customer interaction in various industries
Employer UsageUsed in companies needing team leadership and customer supportCommon entry-level position for customer service roles

The Lead Csa generally has more experience and may oversee customer service teams, while the Customer Service Associate focuses on direct customer interactions without supervisory duties. Both roles are vital in customer support, but the Lead Csa involves leadership responsibilities and often requires prior experience.

What is a lead CSA?

Lead CSAs, or Lead Customer Service Associates, are experienced professionals who supervise and support customer service teams in retail or service environments. They assist with training new staff, resolving complex customer issues, and ensuring quality service standards are met. Lead CSAs also often handle scheduling, monitor team performance, and step in to manage escalated situations. Their role bridges the gap between frontline associates and management, helping to maintain efficient operations and high customer satisfaction.

What are the key skills and qualifications needed to thrive as a lead customer service associate, and why are they important?

To thrive as a Lead Customer Service Associate, you need strong customer service skills, experience in retail or service environments, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic office applications is typically required. Exceptional leadership, problem-solving, and interpersonal communication skills help you effectively manage teams and handle escalated customer concerns. These skills are crucial for ensuring efficient store operations, high customer satisfaction, and positive team dynamics.
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Lead Csa jobs near you
Infographic showing various Lead Csa job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $52,817 per year, or $25.4 per hour.

Lead CSA Estimator

Linesight

Birmingham, AL • On-site

$125K - $175K/yr

Full-time

Re-posted 15 days ago

Job description

Overview
As a Lead CAS Estimator at Linesight, you will lead highly experienced, culturally diverse, and passionate teams nurturing a strong social dynamic and a shared sense of achievement. You will build on your vast industry experience which will open doors for you, extend your skillset and expand your perspective. We will empower, support, and enable you to take real responsibility in your role so that you can take charge of your career progression with us. You will be mentored and supported by industry leaders and given the tools to grow. You will also be involved in and contribute to our business strategy as we continue to evolve. For us lasting trusted relationships are everything, both with our teams and our clients.
The Opportunity
In this role you will:
  • Provide expert estimating leadership through the construction stage of the projects by managing relationships with the project team, general contractors and the client
  • Develop and implement robust processes and systems for the estimating team
  • Evaluate initial cost plans and ensure they are sufficient to carry out the work within agreed timeframes
  • Own the external contractor bid analysis process
  • Develop a benchmarking strategy for each industry and incorporate the relevant data into estimates for clients
  • Provide regular updates to key stakeholders on estimate deliverables, ensuring appropriate quality controls are conducted and completed within agreed timeframes
  • Support post-budget setting by providing expert technical guidance on change order estimates and cost analysis when required

We would love to hear from you if you:
  • Have grown your experience in estimating over 15 years with experience in the pharmaceutical, life sciences, petrochemical, industrial or manufacturing sectors
  • Are proficient across all stages of estimating, peer reviews, project benchmarking within highly technical facilities
  • Have a passion for building an estimating team, providing guidance and encouragement to your employees to successfully achieve deliverables
  • Have excellent business development and negotiation skills with the ability to expertly represent clients with contractors
  • Are an excellent communicator both verbally and in writing
  • Thrive on building strong relationships with your team and clients through a shared purpose and sense of openness and fun

The Salary range for this role is $125,000.00 - $175,000.00 USD but actual salary offered for this role is dependent on education, skillset and experience.
All interviews are conducted either in person or virtually with video required.

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