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Lead Csa Jobs (NOW HIRING)

The CSA Lead supports construction inspection, AHJ-support, quality, and compliance activities within the authority and scope assigned for the program or project. The role requires strong field ...

The CSA Lead supports construction inspection, AHJ-support, quality, and compliance activities within the authority and scope assigned for the program or project. The role requires strong field ...

The CSA Lead supports construction inspection, AHJ-support, quality, and compliance activities within the authority and scope assigned for the program or project. The role requires strong field ...

Lead Cashier

Las Vegas, NV · On-site

$15.25 - $18.75/hr

The Lead CSA monitors and oversees the work of others in a leadership capacity and is responsible for directing the operations of the assigned facility in the absence of the Assistant Manager ...

Lead Cashier

Las Vegas, NV · On-site

$15.25 - $18.75/hr

The Lead CSA monitors and oversees the work of others in a leadership capacity and is responsible for directing the operations of the assigned facility in the absence of the Assistant Manager ...

Lead CSA Field Engineer

Tucson, AZ · On-site

$105K - $160K/yr

On a medium sized job, performs the duties of a lead engineer in either an area, coordinating and ... Drives CSA readiness and AWP-ensures IFC drawings, quantities, embeds, anchor bolts, materials ...

Lead CSA Field Engineer

Houston, TX · On-site

$105K - $160K/yr

On a medium sized job, performs the duties of a lead engineer in either an area, coordinating and ... Drives CSA readiness and AWP-ensures IFC drawings, quantities, embeds, anchor bolts, materials ...

You will lead the design team in working / communicating with all the trades and stakeholders ... CSA SME will support construction team, triaging issues and proposing solutions for complex ...

Oversee and lead CSA activities supporting the product baseline and DD250 delivery for program hardware deliverables. Represent the team in change activities, including attendance at program meetings ...

Position Responsibilities: • Lead and manage the workload for the Configuration Status Accounting (CSA) and Unique Identification (UID) Team. • Oversee and lead CSA activities supporting the ...

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Lead Csa information

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How much do lead csa jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for lead csa in the United States is $25.39, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.88 per hour, depending on experience, location, and employer.

How does a Lead CSA typically support team development and ensure high-quality customer service?

As a Lead Customer Service Associate (CSA), you'll play a pivotal role in mentoring your team, providing on-the-job training, and monitoring service standards. Your daily responsibilities often include organizing shift schedules, handling escalated customer issues, and offering feedback to help team members improve. Collaboration with management and other departments is common, as Lead CSAs help implement new policies, streamline processes, and maintain a positive work environment. This role is an excellent stepping stone to supervisory or management positions, as it builds both leadership and operational skills.

What is the difference between Lead Csa vs Customer Service Associate?

AspectLead CsaCustomer Service Associate
CredentialsTypically requires experience in customer service, sometimes leadership trainingEntry-level, usually no formal certifications required
Work EnvironmentSupervisory role, often in call centers or retail settingsFrontline customer interaction in various industries
Employer UsageUsed in companies needing team leadership and customer supportCommon entry-level position for customer service roles

The Lead Csa generally has more experience and may oversee customer service teams, while the Customer Service Associate focuses on direct customer interactions without supervisory duties. Both roles are vital in customer support, but the Lead Csa involves leadership responsibilities and often requires prior experience.

What are Lead CSAs?

Lead CSAs, or Lead Customer Service Associates, are experienced professionals who supervise and support customer service teams in retail or service environments. They assist with training new staff, resolving complex customer issues, and ensuring quality service standards are met. Lead CSAs also often handle scheduling, monitor team performance, and step in to manage escalated situations. Their role bridges the gap between frontline associates and management, helping to maintain efficient operations and high customer satisfaction.

What are the key skills and qualifications needed to thrive as a Lead Customer Service Associate, and why are they important?

To thrive as a Lead Customer Service Associate, you need strong customer service skills, experience in retail or service environments, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic office applications is typically required. Exceptional leadership, problem-solving, and interpersonal communication skills help you effectively manage teams and handle escalated customer concerns. These skills are crucial for ensuring efficient store operations, high customer satisfaction, and positive team dynamics.
More about Lead Csa jobs
What cities are hiring for Lead Csa jobs? Cities with the most Lead Csa job openings:
Lead CSA Inspector

Lead CSA Inspector

MSR-FSR

El Paso, TX • On-site

Full-time

Medical, Dental, Vision, Life, PTO

Posted 5 days ago


Job description

Position Summary

The Civil, Structural and Architectural Lead (CSA Lead) provides discipline leadership for civil, structural, architectural, building envelope, accessibility, and life-safety-related inspection support. This position directs assigned CSA inspectors, coordinates inspection readiness, verifies work against approved documents and applicable requirements, supports deficiency tracking and reinspection coordination, and maintains disciplined reporting and records.

The CSA Lead supports construction inspection, AHJ-support, quality, and compliance activities within the authority and scope assigned for the program or project. The role requires strong field judgment, code awareness, documentation discipline, leadership, and the ability to coordinate with program leadership, authorities, design professionals, contractors, and other discipline leads.

Key ResponsibilitiesDiscipline Leadership and Field Oversight

       Lead day-to-day CSA inspection support and provide technical direction to assigned CSA inspectors.

       Coordinate civil, structural, architectural, building envelope, accessibility, fire barrier, firestopping, and life-safety-related inspection priorities with program leadership, permit coordination, contractors, design professionals, authorities, and other stakeholders.

       Confirm CSA inspection activities are aligned with approved drawings, specifications, permit conditions, inspection checklists, applicable codes, standards, and project hold points.

       Support staffing needs, shift coverage, weekend coverage, and surge support requirements based on active work fronts and inspection demand.

       Provide coaching, quality checks, and technical support to promote consistency, documentation quality, and defensible inspection records.

Inspection Readiness and Execution

       Review inspection requests for completeness, readiness, approved drawing references, permits, prerequisites, required documentation, and safe access conditions.

       Perform or oversee CSA inspections, including hold-point inspections, close-in inspections, system readiness inspections, final inspections, deficiency follow-up, and turnover-related inspections.

       Verify installed work for conformance with approved civil, structural, architectural, accessibility, fire/life safety, and related construction documents.

       Identify incomplete, not-ready, unsafe, noncompliant, or improperly documented work before or during inspection activities.

       Support reinspection planning and verify corrective actions have been completed before closure.

Code, Standards, and Documentation Compliance

       Apply working knowledge of applicable building codes, accessibility standards, structural requirements, architectural requirements, fire/life safety provisions, project specifications, and approved permit conditions.

       Confirm inspection results are documented clearly, accurately, and consistently with the approved workflow.

       Support code-based clarification, field issue identification, and escalation of life-safety, structural, accessibility, or authority-sensitive concerns.

       Coordinate with plan review, design, engineering, and authority representatives when interpretation or formal disposition is required.

Deficiency Management and Reporting

       Document nonconforming, incomplete, unsafe, or not-ready work through approved inspection reports, deficiency logs, correction items, or other assigned reporting tools.

       Track open CSA deficiencies, responsible-party responses, corrective actions, reinspection status, and aging items.

       Provide routine updates to program leadership regarding inspection volume, failed inspections, not-ready work, recurring issues, open deficiencies, reinspection needs, and schedule-critical risks.

       Support turnover readiness, closeout records, final inspection tracking, and completion of required CSA inspection documentation.

Safety, Quality, and Coordination

       Follow all company, client, site, and regulatory safety requirements.

       Do not perform inspections in unsafe or inaccessible conditions; document and escalate unsafe or not-ready conditions through the approved process.

       Coordinate with other discipline leads to resolve cross-discipline conflicts, embedded work issues, access constraints, and inspection sequencing concerns.

       Promote a collaborative, field-based quality culture focused on readiness, compliance, documentation integrity, and timely issue resolution.

Required Qualifications

       Minimum 8 years of experience in civil, structural, architectural, building inspection, construction quality, code compliance, field engineering, construction supervision, or related construction inspection roles.

       Minimum 3 years of lead, supervisory, discipline lead, foreman, field coordination, or inspection leadership experience preferred.

       Experience inspecting or overseeing CSA scopes on commercial, industrial, mission-critical, data center, semiconductor, manufacturing, municipal, or large technical construction projects preferred.

       Working knowledge of approved drawings, specifications, RFIs, submittals, permit conditions, inspection hold points, field documentation, deficiency tracking, and reinspection processes.

       Ability to read and interpret civil, structural, architectural, life safety, accessibility, building envelope, firestopping, fire barrier, concrete, steel, masonry, and related construction documents.

       Strong communication, field coordination, documentation, leadership, and issue-escalation skills.

Education Requirement

       Bachelor's degree in Civil Engineering, Structural Engineering, Architecture, Construction Management, Building Construction, Architectural Engineering, or a related technical discipline is preferred.

       An associate degree, trade school completion, apprenticeship, military technical training, ICC certification path, or discipline-specific technical education may be considered when supported by significant relevant experience.

       Equivalent combinations of education, field experience, inspection leadership, code compliance support, CSA construction experience, and large-project construction experience may be accepted in lieu of a four-year degree.

Required / Preferred Certifications and Credentials

       ICC certification relevant to CSA inspection is preferred and may be required depending on assignment scope or jurisdictional requirements.

       Preferred ICC credentials may include Commercial Building Inspector, Residential Building Inspector, Building Plans Examiner, Accessibility Inspector/Plans Examiner, Structural Masonry Special Inspector, Reinforced Concrete Special Inspector, Structural Steel and Bolting Special Inspector, Spray-Applied Fireproofing Special Inspector, or related credentials.

       ACI Concrete Field Testing Technician, AWS/CWI, NICET, OSHA 30, or other discipline-specific certifications are preferred where applicable to the assigned scope.

       Valid driver's license may be required depending on project assignment.

Licensing Expectations

The CSA Lead shall maintain applicable certifications and licenses required for the assigned scope. Where jurisdictional, client, or project requirements call for specific ICC credentials, special inspection certifications, professional licensing, or other discipline qualifications, the CSA Lead must either possess the required credential or coordinate with properly qualified personnel through the approved staffing plan.

Core Competencies

       CSA inspection leadership

       Civil, structural, and architectural document review

       Code and specification awareness

       Inspection readiness coordination

       Deficiency and reinspection management

       Field communication and issue escalation

       Documentation accuracy and records control

       Safety and quality leadership

Working Conditions

       May be assigned to active construction sites, office environments, remote support, or hybrid work arrangements.

       Must be able to walk active construction areas, climb stairs, access elevated or restricted work areas where permitted, and wear required PPE.

       May require travel, extended work hours, weekend support, or off-shift coordination depending on assignment requirements.

       Must comply with all applicable safety, onboarding, PPE, access, and client requirements.

Requirements

COMPETENCIES: 

  • Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. 
  • Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. 
  • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. 
  • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. 
  • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. 
  • Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. 
  • Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. Promotes a cooperative Safety Team environment culture of mutual support. 
  • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. 
  • Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. 
  • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. 

PHYSICAL DEMANDS AND WORK ENVIRONMENT: 

  • Occasionally (less than 1/3 of the job) 
  • Frequently (1/3 to 2/3 of the job) 
  • Continually (more than 2/3 of the job)     
  • Frequently required to stand. 
  • Frequently required to sit. 
  • Frequently required to utilize hand and finger dexterity. 
  • Continually required to talk or hear. 
  • Continually required to walk up to 5 miles per day. 
  • Continually required to climb multiple flights of stairs. 
  • Occasionally required to climb, balance, bend, stoop, kneel or crawl. 
  • Occasionally work near moving mechanical parts.  
  • Occasionally work around fumes, airborne particles, or toxic chemicals.  
  • While performing the duties of this job, the noise level in the work environment is usually moderate.  
  • The employee must occasionally lift and /or move more than 30 pounds.  
  • Specific vision abilities required by this job include Close vision; Distance vision; Peripheral vision; Depth perception and ability to adjust focus. 
  • Must be able to wear personal protective equipment, including protective eye wear, hard hat, lab coat, gloves, steel-toed shoes, hearing protection, and respirators. 
  • Must be able to safely access and traverse indoor and outdoor obstacles for site inspections, including climbing ladders, walking on stairs, catwalks, and other types of uneven surfaces where activity inspections are needed. 

Benefits

    • Health Care Plan (Medical, Dental & Vision)
    • Life Insurance
    • Flexible Spending Accounts (FSA)
    • Disability Insurance
    • Paid Time Off
    • Training & Development

MSR-FSR logo

About MSR-FSR

Sourced by ZipRecruiter

Industry

Semiconductor and electronic component manufacturing

Company size

501 - 1,000 Employees

Headquarters location

Chandler, AZ, US

Year founded

1996

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