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Lax Customer Service Jobs (NOW HIRING)

FEAM Aero

$42 - $50/hr

Responsible for servicing, inspecting, and maintaining aircraft, aircraft engines, and associated ... Customer-facing skills, ability to work with the flight crew and interact in a professional manner.

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Lax Customer Service information

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$9

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$26

How much do lax customer service jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for lax customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic computer applications is often required. Patience, active listening, and a positive attitude are critical soft skills that help build rapport with customers. These skills ensure customer satisfaction, efficient issue resolution, and contribute to the company’s reputation and success.

How to get hired at LAX?

To get hired for a customer service role at LAX, applicants should review job postings on the official airport or airline websites, ensure they meet the minimum requirements such as customer service experience and a valid work permit, and prepare for interviews that assess communication skills and problem-solving abilities. Having relevant certifications or language skills can also improve chances of employment.

What is the difference between Lax Customer Service vs Call Center Customer Service?

AspectLax Customer ServiceCall Center Customer Service
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentOn-site or remote, retail or service settingsCall centers, office environments, remote options
Industry UsageRetail, hospitality, healthcareTelecommunications, tech support, retail
Common Search IntentCustomer service roles, job requirementsCall center jobs, customer support roles

Both Lax Customer Service and Call Center Customer Service roles require similar credentials and are found in comparable industries. The main difference lies in the work environment: Lax Customer Service often involves face-to-face interactions in retail or hospitality, while Call Center Customer Service is primarily phone-based in call centers or remote settings. Understanding these distinctions helps job seekers find roles that match their skills and preferences.

How to become an airport customer service agent?

To become an airport customer service agent, candidates typically need a high school diploma or equivalent, strong communication skills, and the ability to handle stressful situations. Relevant experience in customer service and knowledge of airport operations or security procedures can be beneficial. Some positions may require certification or training provided by the employer or regulatory agencies.

How much do LAX jobs pay?

LAX customer service jobs typically pay between $15 and $25 per hour, depending on experience, specific role, and shift. Entry-level positions may start at the lower end, while roles requiring more skills or certifications can pay higher wages.

What are some common challenges faced by a Customer Service Representative in a call center environment, and how can they be managed?

Customer Service Representatives in call centers often face high call volumes, dealing with dissatisfied or frustrated customers, and maintaining accuracy while multitasking. Managing these challenges involves staying calm under pressure, using active listening to understand concerns, and following established protocols for issue resolution. Many companies provide training and support tools to help representatives improve their problem-solving skills and manage stress effectively, fostering a collaborative environment where team members can share best practices.

What are Lax Customer Service representatives?

Lax Customer Service representatives are professionals who work at Los Angeles International Airport (LAX) to assist travelers with various needs. Their responsibilities typically include providing information about flights, airport facilities, and transportation options, as well as helping with lost and found, accessibility services, and general inquiries. They play a crucial role in ensuring that passengers have a smooth and pleasant experience while navigating the airport. Customer service representatives are often stationed at information desks or throughout the terminals to offer assistance. Their goal is to address passenger concerns, offer guidance, and resolve issues efficiently.

What is the highest paid customer service job?

The highest paid customer service roles are often in management or specialized fields such as customer success managers or technical support managers, with salaries reaching six figures in some industries. These positions typically require extensive experience, strong communication skills, and industry-specific knowledge or certifications.
More about Lax Customer Service jobs
What cities are hiring for Lax Customer Service jobs? Cities with the most Lax Customer Service job openings:
What job categories do people searching Lax Customer Service jobs look for? The top searched job categories for Lax Customer Service jobs are:
Lax Customer Service jobs near you
Infographic showing various Lax Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Airport Wayfinding & Crowd Control Agents (PROSEGUR ONLY)

Airport Wayfinding & Crowd Control Agents (PROSEGUR ONLY)

Hallmark Aviation Services

Los Angeles, CA

Full-time

Posted 2 days ago

New

Hallmark Aviation Services rating

5.9

Company rating: 5.9 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

35th of 54 rated aviation services

Job description

 

"ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE"

Hallmark Aviation is seeking professional Airport Crowd Control Agents at LAX International Airport.

PAID TRAINING PROVIDED! NO PREVIOUS AIRLINE EXPERIENCE REQUIRED!!!


DEPARTMENT: Los Angeles (LAX)

REQUIREMENTS AND SKILLS NEEDED: Proven customer service skills and Excellent communication skills

  • Self-driven focus on Customer and Client satisfaction

  • Multi - Lingual preferred

  • Demonstrated collaboration skills, caring, positive and happy attitude

  • Able to communicate effectively, both verbally and in writing

  • Able to follow a planned roster and follow a work schedule

  • Flexible and able to promote positive attitudes within the team

  • Able to work varied hours  

  • Associate Degree or equivalent preferred


SPECIFIC DUTIES INCLUDE:

  • Help improve customer service experience at LAX

  • Project a clear and concise voice and fluent in English.

  • Answer calls and make announcements as requested.

  • Provide accurate information in regard to terminal/airport services in a welcoming, hospitable manner.

  • Actively promote retail and food and beverage offerings in the terminal

What Hallmark Aviation Services employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Hallmark Aviation Services logo

About Hallmark Aviation Services

Sourced by ZipRecruiter

Grow a profitable Customer Service company Airlines and Airports love to contract and where People love to work. Hallmark has several key principles of success that drive our Company Culture. These principles keep us focused so that we consistently deliver Peace of Mind to you. Hallmark Aviation Services recognized as the emerging leader in above the wing ground handling services takes pride in our rapid growth and success since our inception in 1989. We attribute our success to a steadfast commitment to our Clients, their Customers, our 2500+ Employees, and our Community. Our experienced Management team with over 100 years of combined service is committed to upholding these guiding principles on which Hallmark Aviation Services was founded. These Principles will guide us to even Greater Achievements in the coming years.

Company size

1,001 - 5,000 Employees

Headquarters location

Los Angeles, CA, US

Year founded

1989

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