ZipRecruiter

Log In

1

Lax Customer Service Jobs (NOW HIRING)

next page

Showing results 1-20

All JobsTravel JobsLax Customer Service Jobs

Lax Customer Service information

See salary details

$9

$18

$26

How much do lax customer service jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for lax customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a lax customer service representative?

Lax Customer Service representatives are professionals who work at Los Angeles International Airport (LAX) to assist travelers with various needs. Their responsibilities typically include providing information about flights, airport facilities, and transportation options, as well as helping with lost and found, accessibility services, and general inquiries. They play a crucial role in ensuring that passengers have a smooth and pleasant experience while navigating the airport. Customer service representatives are often stationed at information desks or throughout the terminals to offer assistance. Their goal is to address passenger concerns, offer guidance, and resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic computer applications is often required. Patience, active listening, and a positive attitude are critical soft skills that help build rapport with customers. These skills ensure customer satisfaction, efficient issue resolution, and contribute to the company’s reputation and success.

What are some common challenges faced by a customer service representative in a call center environment, and how can they be managed?

Customer Service Representatives in call centers often face high call volumes, dealing with dissatisfied or frustrated customers, and maintaining accuracy while multitasking. Managing these challenges involves staying calm under pressure, using active listening to understand concerns, and following established protocols for issue resolution. Many companies provide training and support tools to help representatives improve their problem-solving skills and manage stress effectively, fostering a collaborative environment where team members can share best practices.

What is the difference between Lax Customer Service vs Call Center Customer Service?

AspectLax Customer ServiceCall Center Customer Service
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentOn-site or remote, retail or service settingsCall centers, office environments, remote options
Industry UsageRetail, hospitality, healthcareTelecommunications, tech support, retail
Common Search IntentCustomer service roles, job requirementsCall center jobs, customer support roles

Both Lax Customer Service and Call Center Customer Service roles require similar credentials and are found in comparable industries. The main difference lies in the work environment: Lax Customer Service often involves face-to-face interactions in retail or hospitality, while Call Center Customer Service is primarily phone-based in call centers or remote settings. Understanding these distinctions helps job seekers find roles that match their skills and preferences.

More about Lax Customer Service jobs

What cities are hiring for Lax Customer Service jobs?

Cities with the most Lax Customer Service job openings:

What job categories do people searching Lax Customer Service jobs look for?

The top searched job categories for Lax Customer Service jobs are:

Lax Customer Service jobs near you
Infographic showing various Lax Customer Service job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Intermodal - LAX

Energy Transport Logistics

Carson, CA • On-site

$23 - $27/hr

Other

Re-posted 29 days ago

Job description

Customer Service Intermodal - LAX

LAX - Carson, CA 90745

Overview

Salary Range $23.00 - $27.00 Hourly Position Type Full Time Job Shift Day

Description

Provide excellent customer service representative team out of Carson, CA to address customer needs and inquiries to our Intermodal division. Provide support to internal and external customers with proactive communication.

Serve drayage needs with timely execution of all import/export work orders.

Accurate data entry, with confirmation of all port, rail, and customer work order information.

Provide excellent, professional, and timely customer service whether handling customer inquiries, complaints, quotes, support in order maintenance processes.

Provide clerical support to daily operations- including, but not limited to answering the telephone/ emails, photocopying, printing, faxing, filing, record maintenance.

Collect, safekeep, and help upkeep all relevant customer data.

Maintain open communication with customers and team to ensure all parties are clear in direction, whether confirming pickup/ delivery time and date, ensuring all mandatory forms are completed and attached, if any moves need to have any specialized freight requirements or appointment, or of any new accessorial charges (chassis, detention, etc.)

Assist in tracking and tracing their freight, when needed.

Notify customers of freight and port availability, capacity, and other important information.

Will need to maintain knowledge of company services.

Work and coordinate effectively with dispatch team to ensure freight is delivered safely and on time.

Adhere to company policies and procedures.

Manage container emails.

Verify port availability.

Coordinate and manage the assignment, flow and execution of moves by ensuring utilization of assets.

Ensure safety, quality, and timeliness.

Qualifications

Competencies

1-2 years of experience in dispatching.

Must have prior experience working with port drivers and/ or maritime industry.

Strong verbal and written communication skills.

Must be reliable and able to work in a fast-paced environment.

Excellent organizational and time management skills.

Must be able to multi-task.

Must be able to work under pressure.

Apply