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Lax Customer Service Jobs (NOW HIRING)

FEAM Aero

$38 - $50/hr

We pride ourselves on consistently exceeding our customers' expectations and creating lifelong ... Responsible for servicing, inspecting, and maintaining aircraft, aircraft engines, and associated ...

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Lax Customer Service information

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How much do lax customer service jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for lax customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a lax customer service representative?

Lax Customer Service representatives are professionals who work at Los Angeles International Airport (LAX) to assist travelers with various needs. Their responsibilities typically include providing information about flights, airport facilities, and transportation options, as well as helping with lost and found, accessibility services, and general inquiries. They play a crucial role in ensuring that passengers have a smooth and pleasant experience while navigating the airport. Customer service representatives are often stationed at information desks or throughout the terminals to offer assistance. Their goal is to address passenger concerns, offer guidance, and resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic computer applications is often required. Patience, active listening, and a positive attitude are critical soft skills that help build rapport with customers. These skills ensure customer satisfaction, efficient issue resolution, and contribute to the company’s reputation and success.

What are some common challenges faced by a customer service representative in a call center environment, and how can they be managed?

Customer Service Representatives in call centers often face high call volumes, dealing with dissatisfied or frustrated customers, and maintaining accuracy while multitasking. Managing these challenges involves staying calm under pressure, using active listening to understand concerns, and following established protocols for issue resolution. Many companies provide training and support tools to help representatives improve their problem-solving skills and manage stress effectively, fostering a collaborative environment where team members can share best practices.

What is the difference between Lax Customer Service vs Call Center Customer Service?

AspectLax Customer ServiceCall Center Customer Service
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentOn-site or remote, retail or service settingsCall centers, office environments, remote options
Industry UsageRetail, hospitality, healthcareTelecommunications, tech support, retail
Common Search IntentCustomer service roles, job requirementsCall center jobs, customer support roles

Both Lax Customer Service and Call Center Customer Service roles require similar credentials and are found in comparable industries. The main difference lies in the work environment: Lax Customer Service often involves face-to-face interactions in retail or hospitality, while Call Center Customer Service is primarily phone-based in call centers or remote settings. Understanding these distinctions helps job seekers find roles that match their skills and preferences.

More about Lax Customer Service jobs

What cities are hiring for Lax Customer Service jobs?

Cities with the most Lax Customer Service job openings:

What job categories do people searching Lax Customer Service jobs look for?

The top searched job categories for Lax Customer Service jobs are:

Lax Customer Service jobs near you
Infographic showing various Lax Customer Service job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Insurance Restoration Coordinator

Ferndale, MI • On-site

F. Lax Construction
Construction • 51 - 200 employees
Learn more about F. Lax Constructionexternal

$48K - $52K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 27 days ago

Job description

Along standing, Restoration Company with offices in Michigan is looking for an energetic and highly motivated individual to join our Team; an individual that is organized, detailed oriented with excellent communication skills

Overview:

The Insurance Restoration Coordinator is responsible for assisting the Estimators with administrative & accounting functions of there jobs. You will be making sure the estimates meet the service level agreements for numerous third party administrators such asSedgwick, Brightserv, Alacrityand others. Third Party platform updates are also required. The company is also a vendor for Fannie Mae, Freddie Mac and the Veteran's Administration. REO repairs and Barrier Free/ADA modifications are also part of the revenue stream.

Compensation and Benefits:

Your talents will be rewarded with a salary commensurate with your level of experience along with Holiday Bonus, based on Company profitability. Your employee benefit package includes medical benefits w/copay, (medical, dental, vision & life insurance), paid vacation and holidays.

General Duties:

  • Coordinate estimates to make sure they follow the third party administrators guidelines.
  • Work with collections on generating invoices, progress payments and final payments when needed
  • Coordination with other departments and office staff to complete projects, paperwork and keep the processes timely for each project
  • Manage and responsible for accuracy PSAManagement Software
  • Maintains notes in PSA Job Management software and job field files as necessary
  • Assist the office staff, the production management staff and sales staff as needed
  • Providing quick and accurate responses to estimators and adjusters as needed.
  • Answer the phones, direct calls and assist clients
  • Communicate a positive image of the company to the entire staff and customers
  • Maintains safe and clean working environment by complying with the company's procedures, rules, and regulations.

Customer service:

  • Contribute to overall customer satisfaction.
  • Customer communication.
  • Respond to customer concerns.

Leadership Duties:

  • Ability to positively motivate others.
  • Develop skills of others.
  • Convey positive image of the company.
  • Provide valuable insight for improvements.

General Professionalism:

  • Complete delegated tasks on time.
  • Seek information and knowledge on new issues.
  • Cooperation and respect for others.
  • Follow company policies and procedures.
  • Develop creative solutions to problems.

Qualifications:

  • Two year college degree or job experience equivalent
  • Insurance claims and or TPA(Third Party Administrator) experience a must. Brightserv, Alacrity and Sedgwick to name a few.
  • MS Office products experience

F. Lax Construction is your preferred restoration solution in time of disaster. Founded in 1946, we offer over six decades of restoration experience to repair devastation caused by fire, water, tornado and all natural or man-made disasters. As an emergency response-based company centrally located in Ferndale Michigan, F. Lax Construction provides 24-hour emergency restoration response to over 13 counties in Southeastern Michigan.
When faced with fire, water, smoke, or wind damage, the trained and experienced technical staff of F. Lax Construction will bring mitigation and restoration solutions to your door. There is no substitute for experience.
F. Lax Construction is a trusted industry leader due to our team of dedicated, trained, and experienced professionals. We work on-call, 24 hours a day, 7 days a week to restore your home or business to its pre-loss condition, all while protecting your valuable resources along the way. Only trained professionals know how to respond to the tough challenges of emergency restoration with fast-action and expertise. Our professionals are certified to do just this. We thrive under adverse conditions and tight deadlines to provide custom tailored services for your unique restoration situation. The result is a swift return to productivity.
With precision and accuracy, determination, and strength, we'll deliver the immediate action and peace of mind you need after experiencing a disaster. Our team of certified and experienced professionals is equipped to respond to fire, water, wind, or natural disasters of any size with a proven approach and advanced technology.
We'll work directly with your insurance company to coordinate every aspect of your claim. From its inception to completion, a personal project manager will help you explore your options and maintain a responsive relationship with your insurer throughout the process.

Education:{"credentialcategory":"associate degree","@type":"EducationalOccupationalCredential"}Employment Type: FULL_TIME

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