Help Desk Analyst
$19.50 - $26.50/hr
GrayRobinson, a full-service law and government consulting firm with 16 offices in Florida and Washington, D.C., has an immediate opening in one of our Orlando offices for an experienced Help Desk ...
Help Desk Analyst
$19.50 - $26.50/hr
GrayRobinson, a full-service law and government consulting firm with 16 offices in Florida and Washington, D.C., has an immediate opening in one of our Orlando offices for an experienced Help Desk ...
Help Desk Technician
$21.75 - $29.50/hr
Help Desk Technician Location: New Jersey Office Summary: Seeking a Help Desk Technician to join ... Law firm or professional service firm background a plus.
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Help Desk Technician
$21.75 - $29.50/hr
Help Desk Technician Location: New Jersey Office Summary: Seeking a Help Desk Technician to join ... Law firm or professional service firm background a plus.
Help Desk Analyst
Orlando, FL · On-site
$19 - $26/hr
GrayRobinson, a full-service law and government consulting firm with 16 offices in Florida and Washington, D.C., has an immediate opening in one of our Orlando offices for an experienced Help Desk ...
Help Desk Analyst
Orlando, FL · On-site
$19 - $26/hr
GrayRobinson, a full-service law and government consulting firm with 16 offices in Florida and Washington, D.C., has an immediate opening in one of our Orlando offices for an experienced Help Desk ...
Description Trenam Law is seeking an IT Support Specialist to provide on-site technical support to ... Document support requests, resolutions, and technical procedures within the firm's help desk ...
Description Trenam Law is seeking an IT Support Specialist to provide on-site technical support to ... Document support requests, resolutions, and technical procedures within the firm's help desk ...
iManage Help Desk Technician - Hackensack, New Jersey
Hackensack, NJ · On-site
$21.75 - $29.50/hr
Hackensack, New Jersey, United States 75000.00 USD - 95000.00 USD Our client, a top regional law firm, is seeking a Help Desk Technician for its Hackensack, New Jersey office . This is a full-time, ...
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iManage Help Desk Technician - Hackensack, New Jersey
Hackensack, NJ · On-site
$21.75 - $29.50/hr
Hackensack, New Jersey, United States 75000.00 USD - 95000.00 USD Our client, a top regional law firm, is seeking a Help Desk Technician for its Hackensack, New Jersey office . This is a full-time, ...
IT Support Specialist
Sarasota, FL · On-site
Document support requests, resolutions, and technical procedures within the firm's help desk ... Experience supporting users in a law firm or other professional services environment preferred.
IT Support Specialist
Sarasota, FL · On-site
Document support requests, resolutions, and technical procedures within the firm's help desk ... Experience supporting users in a law firm or other professional services environment preferred.
IT Help Desk Technician
$51K - $82K/yr
The Ford Agency is actively recruiting for an IT Help Desk Technician for a top DC law firm. This individual will join a busy team, provide IT support to end-users, identify trends with incidents and ...
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IT Help Desk Technician
$51K - $82K/yr
The Ford Agency is actively recruiting for an IT Help Desk Technician for a top DC law firm. This individual will join a busy team, provide IT support to end-users, identify trends with incidents and ...
Help Desk Technician
Chicago, IL · On-site
$20.50 - $27.75/hr
Help Desk Technician, Chicago, IL The Help Desk Technician is primarily responsible for first-line ... Law Firm, Chicago Recruiters, Information Technology Jobs, IT Jobs, Chicago Recruiting Looking to ...
Help Desk Technician
Chicago, IL · On-site
$20.50 - $27.75/hr
Help Desk Technician, Chicago, IL The Help Desk Technician is primarily responsible for first-line ... Law Firm, Chicago Recruiters, Information Technology Jobs, IT Jobs, Chicago Recruiting Looking to ...
Help Desk Technician
San Diego, CA · On-site
$21.64 - $24.04/hr
Our San Diego office is a fast-paced law firm, and we are looking for motivated candidates to become our next Help Desk Technician. With offices in multiple states, Klinedinst is dedicated to ...
Help Desk Technician
San Diego, CA · On-site
$21.64 - $24.04/hr
Our San Diego office is a fast-paced law firm, and we are looking for motivated candidates to become our next Help Desk Technician. With offices in multiple states, Klinedinst is dedicated to ...
Help Desk Technician
San Diego, CA · On-site
$21.64 - $24.04/hr
Our San Diego office is a fast-paced law firm, and we are looking for motivated candidates to become our next Help Desk Technician. With offices in multiple states, Klinedinst is dedicated to ...
Quick apply
Help Desk Technician
San Diego, CA · On-site
$21.64 - $24.04/hr
Our San Diego office is a fast-paced law firm, and we are looking for motivated candidates to become our next Help Desk Technician. With offices in multiple states, Klinedinst is dedicated to ...
Help Desk Analyst
Chicago, IL · On-site
$21 - $28.75/hr
Help Desk Analyst, Chicago, IL The Help Desk Analyst is primarily responsible for first-line ... Law Firm, Chicago Recruiters, Information Technology Jobs, IT Jobs, Chicago Recruiting Looking to ...
Help Desk Analyst
Chicago, IL · On-site
$21 - $28.75/hr
Help Desk Analyst, Chicago, IL The Help Desk Analyst is primarily responsible for first-line ... Law Firm, Chicago Recruiters, Information Technology Jobs, IT Jobs, Chicago Recruiting Looking to ...
You'll be the backbone of the firm's functions, helping us maintain our commitment to empathy and ... Neeley Law is changing the way people feel about hiring an attorney by delighting clients with ...
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You'll be the backbone of the firm's functions, helping us maintain our commitment to empathy and ... Neeley Law is changing the way people feel about hiring an attorney by delighting clients with ...
Law Firm Administrator
Chandler, AZ · On-site
As a Law Firm Administrator, you'll play a crucial role in ensuring our operations run smoothly ... You'll be the backbone of the firm's functions, helping us maintain our commitment to empathy and ...
Law Firm Administrator
Chandler, AZ · On-site
As a Law Firm Administrator, you'll play a crucial role in ensuring our operations run smoothly ... You'll be the backbone of the firm's functions, helping us maintain our commitment to empathy and ...
Law Firm Administrator
Indianapolis, IN · On-site
As we continue to grow, we are seeking an experienced, highly organized, and proactive Law Firm Administrator & Executive Operations Manager to partner with our leadership team and help drive the ...
Law Firm Administrator
Indianapolis, IN · On-site
As we continue to grow, we are seeking an experienced, highly organized, and proactive Law Firm Administrator & Executive Operations Manager to partner with our leadership team and help drive the ...
As we continue to grow, we are seeking an experienced, highly organized, and proactive Law Firm Administrator & Executive Operations Manager to partner with our leadership team and help drive the ...
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As we continue to grow, we are seeking an experienced, highly organized, and proactive Law Firm Administrator & Executive Operations Manager to partner with our leadership team and help drive the ...
Help Desk
Phoenix, AZ · On-site
$50K - $60K/yr
Staff designated at Dickinson Wright PLLC ("the Firm") as Help Desk are responsible for providing ... Normal law office environment with little exposure to noise, dust, temperature. The above is ...
Help Desk
Phoenix, AZ · On-site
$50K - $60K/yr
Staff designated at Dickinson Wright PLLC ("the Firm") as Help Desk are responsible for providing ... Normal law office environment with little exposure to noise, dust, temperature. The above is ...
Help Desk Technician
$21.75 - $29.50/hr
HACKENSACK, NJ Seeking a Help Desk Technician for our client's Hackensack, New Jersey office. The ... A law firm or professional services background is preferred. * An associate's or bachelor's degree ...
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Help Desk Technician
$21.75 - $29.50/hr
HACKENSACK, NJ Seeking a Help Desk Technician for our client's Hackensack, New Jersey office. The ... A law firm or professional services background is preferred. * An associate's or bachelor's degree ...
Help foster a collaborative, professional, and high-performing workplace culture * Support business ... Work with a stable, well-established law firm known for strong employee tenure and a positive ...
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Help foster a collaborative, professional, and high-performing workplace culture * Support business ... Work with a stable, well-established law firm known for strong employee tenure and a positive ...
IT Help Desk/Service & Support Analyst
Los Angeles, CA · On-site +1
$22 - $30.25/hr
Nationally recognized law firm with a nurturing and collaborative work environment has an immediate opening for an IT Help Desk/Service & Support Analyst to serve as a member of a dynamic Customer ...
IT Help Desk/Service & Support Analyst
Los Angeles, CA · On-site +1
$22 - $30.25/hr
Nationally recognized law firm with a nurturing and collaborative work environment has an immediate opening for an IT Help Desk/Service & Support Analyst to serve as a member of a dynamic Customer ...
LAW FIRM ADMINISTRATOR
Gulfport, FL · On-site
Experience in a law firm is preferable but not an absolute must. We are willing to accept ... Provide Administrative Support to Partners and Associates and help streamline legal workflows.
LAW FIRM ADMINISTRATOR
Gulfport, FL · On-site
Experience in a law firm is preferable but not an absolute must. We are willing to accept ... Provide Administrative Support to Partners and Associates and help streamline legal workflows.
Law Firm Help Desk information
See salary details
$14.42 - $16.13
12% of jobs
$17.62 is the 25th percentile. Wages below this are outliers.
$16.13 - $17.83
15% of jobs
The median wage is $19.50 / hr.
$17.83 - $19.54
24% of jobs
$19.54 - $21.24
13% of jobs
$21.24 - $22.95
9% of jobs
$23.26 is the 75th percentile. Wages above this are outliers.
$22.95 - $24.65
16% of jobs
$24.65 - $26.35
5% of jobs
$26.35 - $28.06
2% of jobs
$28.06 - $29.76
3% of jobs
$29.76 - $31.47
0% of jobs
$31.47 - $33.17
1% of jobs
$14
$21
$33
How much do law firm help desk jobs pay per hour?
As of Aug 15, 2026, the average hourly pay for law firm help desk in the United States is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.
What unique challenges might I face working as a help desk professional in a law firm environment?
As a Law Firm Help Desk professional, you'll encounter the unique challenge of supporting specialized legal software and ensuring compliance with industry-specific confidentiality requirements. You'll often need to assist attorneys and staff who require quick, reliable solutions due to tight court deadlines. Additionally, you may handle sensitive client data, so understanding data privacy protocols is essential. Being able to communicate technical solutions clearly to non-technical users is also critical in this fast-paced, detail-oriented setting.
What is a law firm help desk?
Law Firm Help Desk jobs involve providing technical support and troubleshooting assistance to attorneys, paralegals, and other staff within a law firm. These professionals handle issues related to computer hardware, software, network connectivity, and specialized legal software. They may also assist with setting up accounts, maintaining security protocols, and ensuring that sensitive legal data is protected. Good communication skills and familiarity with legal technology are important for success in this role.
What are the key skills and qualifications needed to thrive as a law firm help desk professional?
To thrive as a Law Firm Help Desk professional, you need solid technical troubleshooting skills, familiarity with legal software, and at least an associate degree or relevant IT certification. Proficiency with ticketing systems, remote desktop tools, and applications like Microsoft Office, document management platforms, and legal practice management software is typical. Strong communication, patience, and problem-solving abilities help you effectively support attorneys and staff under pressure. These skills are crucial for ensuring minimal downtime, maintaining data security, and supporting the firm's productivity in a high-stakes environment.
What is the difference between Law Firm Help Desk vs Legal Assistant?
| Aspect | Law Firm Help Desk | Legal Assistant |
|---|---|---|
| Credentials | Basic IT certifications, technical skills | Legal education or paralegal certification |
| Work Environment | Law firms' IT support teams, technical support settings | Law offices, legal departments, administrative settings |
| Employer & Industry Usage | Law firms, legal tech companies | Law firms, corporate legal departments |
| Search & Comparison Intent | Technical support, IT help desk roles in legal settings | Legal support, administrative roles in law firms |
The Law Firm Help Desk primarily focuses on providing technical support and troubleshooting for law firm IT systems, requiring technical certifications. In contrast, Legal Assistants handle administrative and legal support tasks, often with legal education or paralegal credentials. While both roles work within law firms, their core responsibilities and skill sets differ significantly.
More about Law Firm Help Desk jobs
What cities are hiring for Law Firm Help Desk jobs?
Cities with the most Law Firm Help Desk job openings:
What states have the most Law Firm Help Desk jobs?
States with the most job openings for Law Firm Help Desk jobs include:
What job categories do people searching Law Firm Help Desk jobs look for?
The top searched job categories for Law Firm Help Desk jobs are:
Job description
GrayRobinson, a full-service law and government consulting firm with 16 offices in Florida and Washington, D.C., has an immediate opening in one of our Orlando offices for an experienced Help Desk Analyst. The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, evaluating and implementing new software. The ideal candidate must demonstrate effective communication skills and be capable of responding to users regarding a variety of complex questions in a professional, efficient, and timely manner.
The position requires 5+ years of experience troubleshooting software and hardware issues, with detailed working knowledge of legal-specific software and processes, including but not limited to Windows 11, Microsoft 365, iManage, VPN, and Citrix. Capable of formatting and troubleshooting Word, Excel, PowerPoint, and Outlook. Law firm experience is a plus.
We provide a professional work environment and a competitive employment package, including comprehensive benefits.
GrayRobinson is an Equal Opportunity Employer.
About GrayRobinson, P.A.
Sourced by ZipRecruiter
Industry
Law firms
Company size
201 - 500 Employees
Headquarters location
Orlando, FL, US
Year founded
1970