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Law Firm Help Desk Jobs (NOW HIRING)

GrayRobinson

Help Desk Analyst

Orlando, FL · On-site

$19 - $26/hr

GrayRobinson, a full-service law and government consulting firm with 16 offices in Florida and Washington, D.C., has an immediate opening in one of our Orlando offices for an experienced Help Desk ...

TRENAM LAW

IT Support Specialist

Sarasota, FL

Description Trenam Law is seeking an IT Support Specialist to provide on-site technical support to ... Document support requests, resolutions, and technical procedures within the firm's help desk ...

Trenam Law

IT Support Specialist

Sarasota, FL · On-site

Document support requests, resolutions, and technical procedures within the firm's help desk ... Experience supporting users in a law firm or other professional services environment preferred.

ford agency

IT Help Desk Technician

Washington, DC

$51K - $82K/yr

The Ford Agency is actively recruiting for an IT Help Desk Technician for a top DC law firm. This individual will join a busy team, provide IT support to end-users, identify trends with incidents and ...

Next Step Systems

Help Desk Technician

Chicago, IL · On-site

$20.50 - $27.75/hr

Help Desk Technician, Chicago, IL The Help Desk Technician is primarily responsible for first-line ... Law Firm, Chicago Recruiters, Information Technology Jobs, IT Jobs, Chicago Recruiting Looking to ...

Klinedinst PC

Help Desk Technician

San Diego, CA · On-site

$21.64 - $24.04/hr

Our San Diego office is a fast-paced law firm, and we are looking for motivated candidates to become our next Help Desk Technician. With offices in multiple states, Klinedinst is dedicated to ...

Klinedinst PC

Help Desk Technician

San Diego, CA · On-site

$21.64 - $24.04/hr

Our San Diego office is a fast-paced law firm, and we are looking for motivated candidates to become our next Help Desk Technician. With offices in multiple states, Klinedinst is dedicated to ...

Next Step Systems

Help Desk Analyst

Chicago, IL · On-site

$21 - $28.75/hr

Help Desk Analyst, Chicago, IL The Help Desk Analyst is primarily responsible for first-line ... Law Firm, Chicago Recruiters, Information Technology Jobs, IT Jobs, Chicago Recruiting Looking to ...

Neeley Law

Law Firm Administrator

Chandler, AZ

$76K/yr

You'll be the backbone of the firm's functions, helping us maintain our commitment to empathy and ... Neeley Law is changing the way people feel about hiring an attorney by delighting clients with ...

Neeley Law

Law Firm Administrator

Chandler, AZ · On-site

As a Law Firm Administrator, you'll play a crucial role in ensuring our operations run smoothly ... You'll be the backbone of the firm's functions, helping us maintain our commitment to empathy and ...

The Rockridge Group

Help Desk Technician

Hackensack, NJ

$21.75 - $29.50/hr

HACKENSACK, NJ Seeking a Help Desk Technician for our client's Hackensack, New Jersey office. The ... A law firm or professional services background is preferred. * An associate's or bachelor's degree ...

Dickinson Wright PLLC

Help Desk

Phoenix, AZ · On-site

$50K - $60K/yr

Staff designated at Dickinson Wright PLLC ("the Firm") as Help Desk are responsible for providing ... Normal law office environment with little exposure to noise, dust, temperature. The above is ...

Aspen Careers, LLC

Law Firm Administrator

Columbus, OH · On-site

Help foster a collaborative, professional, and high-performing workplace culture * Support business ... Work with a stable, well-established law firm known for strong employee tenure and a positive ...

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Showing results 21-40

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Law Firm Help Desk information

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How much do law firm help desk jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for law firm help desk in the United States is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What is a law firm help desk?

Law Firm Help Desk jobs involve providing technical support and troubleshooting assistance to attorneys, paralegals, and other staff within a law firm. These professionals handle issues related to computer hardware, software, network connectivity, and specialized legal software. They may also assist with setting up accounts, maintaining security protocols, and ensuring that sensitive legal data is protected. Good communication skills and familiarity with legal technology are important for success in this role.

What are the key skills and qualifications needed to thrive as a law firm help desk professional?

To thrive as a Law Firm Help Desk professional, you need solid technical troubleshooting skills, familiarity with legal software, and at least an associate degree or relevant IT certification. Proficiency with ticketing systems, remote desktop tools, and applications like Microsoft Office, document management platforms, and legal practice management software is typical. Strong communication, patience, and problem-solving abilities help you effectively support attorneys and staff under pressure. These skills are crucial for ensuring minimal downtime, maintaining data security, and supporting the firm's productivity in a high-stakes environment.

What unique challenges might I face working as a help desk professional in a law firm environment?

As a Law Firm Help Desk professional, you'll encounter the unique challenge of supporting specialized legal software and ensuring compliance with industry-specific confidentiality requirements. You'll often need to assist attorneys and staff who require quick, reliable solutions due to tight court deadlines. Additionally, you may handle sensitive client data, so understanding data privacy protocols is essential. Being able to communicate technical solutions clearly to non-technical users is also critical in this fast-paced, detail-oriented setting.

What is the difference between Law Firm Help Desk vs Legal Assistant?

AspectLaw Firm Help DeskLegal Assistant
CredentialsBasic IT certifications, technical skillsLegal education or paralegal certification
Work EnvironmentLaw firms' IT support teams, technical support settingsLaw offices, legal departments, administrative settings
Employer & Industry UsageLaw firms, legal tech companiesLaw firms, corporate legal departments
Search & Comparison IntentTechnical support, IT help desk roles in legal settingsLegal support, administrative roles in law firms

The Law Firm Help Desk primarily focuses on providing technical support and troubleshooting for law firm IT systems, requiring technical certifications. In contrast, Legal Assistants handle administrative and legal support tasks, often with legal education or paralegal credentials. While both roles work within law firms, their core responsibilities and skill sets differ significantly.

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Law Firm Help Desk jobs near you
Infographic showing various Law Firm Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $44,648 per year, or $21.5 per hour.

Help Desk Technician

The Rockridge Group

Hackensack, NJ

$21.75 - $29.50/hr

Full-time

Re-posted 2 days ago

Job description

Title: Help Desk Technician
Location: New Jersey Office

Summary:
Seeking a Help Desk Technician to join our Hackensack, New Jersey Office. Work schedule will be Monday through Friday 8:30 a.m. – 4:30 p.m.
Duties/responsibilities:
  • Providing hardware and software technical assistance to the Firm’s users.
  • Troubleshooting, support and provide general assistance to senior technical staff.
  • Setup video conferences to other Firm offices as well as outside entities as requested.
  • Maintain inventory of Firm technical equipment and supplies.
  • Rely on instructions and pre-established guidelines to perform the functions of the job.
  • Excellent written and verbal communication skills.
  • Strong documentation discipline and experience with a ticket management system (Solarwinds)
  • Ability to work effectively, both independently and in a collaborative team environment; must be self-motivated and self-driven.
  • Provide, on a rotating basis, after hours on-call coverage for end user support.
Requirements:
  • Experience with Microsoft Windows 10 desktop environment.
  • Computer desktop and laptop hardware repair and knowledge, Microsoft Office 2016 with particularly strong working knowledge of Outlook, Word, iManage, Smartphones and all mobile devices.
  • Legal specific software such iManage, Worksite, Workshare, etc. preferred.
  • Strong interpersonal skills as well as good aptitude to learn new tasks quickly.
  • Law firm or professional service firm background a plus.