We have an exciting opportunity for a Landscaping Account Manager to join our team and become a vital part of a team-oriented environment! Our Landscaping Account Manager will play an essential role in cultivating and maintaining relationships with our valued clients.
We offer a stable, professional, collaborative work environment that values input and fosters growth. We provide a competitive compensation package including a salary of $70,000+ with bonus potential leading this to be a position that easily makes $100,000 annually or more. We also offer health insurance, a Simple IRA with a 4% company match, paid time off, and a company vehicle.
Requirements for our Landscaping Account Manager:
• Possesses a valid Massachusetts Driver’s License and a driving record that is insurable by our insurance carrier.
• A minimum of 5+ years experience in the green industry.
• A working knowledge of horticultural and landscaping services, maintenance, and installation.
• Ability to work in a team environment, including taking direction and constructive feedback from team members, as well as providing feedback to other team members.
• Ability to learn and use, with success and accuracy, the company software and systems for estimating and tracking; experience with Aspire, LMN or a similar software is a plus.
• Ability to negotiate and resolve conflicts.
• Have or be able to acquire an MCLP, MCH, CLP, RLA, LA, APLD or other acceptable professional designation within one year of employment.
Primary Responsibilities for our Landscaping Account Manager:
• Producing quality landscape estimates with supporting materials such as pictures, sketches, references, etc, while following Rapoza Landscape Company’s selling process and marketing system.
• Compiling and maintaining of prospective residential customers as sales leads and determines the best contact approach.
• Calling on regular and prospective clients to solicit orders, quoting prices and credit terms and preparing sales contracts for orders obtained.
• Assisting in coordinating the scheduling of landscaping, installation, or maintenance service with the production manager, client and the crews.
• Reviewing work orders to determine work priorities. Assists in scheduling resources, materials, and equipment to ensure meeting client due dates.
• Interacting with clients to answer questions or address concerns promptly and timely, creating quality and unique landscape solutions as needed.
• Communicating regularly with clients, supervisors, designers, and landscape/maintenance employees.
• Preparing reports on sales contacts, status on potential sales, and sales projections and communicating with Sales and Production Managers as required to update project status.
• Consistently evaluating work and determines if further steps are needed to meet internal and external client expectations, maintaining high standard of quality in all work performed.
• Other duties as assigned.