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Lands End Customer Service Jobs (NOW HIRING)

Lands' End

Sales Assoc - A

Pittsburgh, PA · On-site

$14.50 - $16.75/hr

Position Summary The Sales Associate is a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This ...

Lands' End

Sales Associate

Richfield, MN · On-site

$14.50 - $19.75/hr

Position Summary The Sales Associate is a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This ...

Lands' End

Assistant Merchant

Dodgeville, WI · On-site

$45K - $65K/yr

... with the Lands' End customer. You will support the Merchant/s to take the category through the product development process where necessary. Specific responsibilities include running reports ...

Lands' End

Apparel Design Co-op

Dodgeville, WI · On-site

The Co-op experience at Lands' End is a comprehensive development-based role, designed to ... Customer-focused, results driven, analytical. * Acute awareness of market trends (trend forecasting ...

Lands' End

Assistant Merchant

Dodgeville, WI · On-site

$45K - $65K/yr

... with the Lands' End customer. You will support the Merchant/s to take the category through the product development process where necessary. Specific responsibilities include running reports ...

Lands' End

Assistant Merchant

Dodgeville, WI

$21.73 - $31.25/hr

... with the Lands' End customer. You will support the Merchant/s to take the category through the product development process where necessary. Specific responsibilities include running reports ...

Lands' End

Warehouse Manager

Reedsburg, WI · On-site

... Lands' End Dr Reedsburg, WI 53959, USA Description Responsible for managing and directing all aspects of assigned departments in a fast-paced Warehouse Distribution Center to ensure customer service ...

Lands' End

Corporate Stylist

Dodgeville, WI

Style seasonal looks that elevate Lands' End merchandise across catalog, e-commerce, and marketing channels. * Translate merchandising and design vision into cohesive, customer-relevant outfitting ...

Lands' End

Account Executive II

Dodgeville, WI · On-site

Act as a subject matter expert on Lands' End products and services, providing in-depth product knowledge and support to clients. * Provide exceptional customer service, addressing client inquiries ...

Lands' End

Assistant Merchant

Dodgeville, WI · On-site

$45K - $65K/yr

... with the Lands' End customer. You will support the Merchant/s to take the category through the product development process where necessary. Specific responsibilities include running reports ...

Lands' End

Corporate Stylist

Dodgeville, WI · On-site

Style seasonal looks that elevate Lands' End merchandise across catalog, e-commerce, and marketing channels. * Translate merchandising and design vision into cohesive, customer-relevant outfitting ...

Lands' End, Inc.

... Lands' End Dr Reedsburg, WI 53959, USA Description Responsible for managing and directing all aspects of assigned departments in a fast-paced Warehouse Distribution Center to ensure customer service ...

Lands' End

Account Executive II

Dodgeville, WI · On-site +1

Act as a subject matter expert on Lands' End products and services, providing in-depth product knowledge and support to clients. * Provide exceptional customer service, addressing client inquiries ...

Lands' End, Inc.

Warehouse Manager

Reedsburg, WI · On-site

... Lands' End Dr Reedsburg, WI 53959, USA Description Responsible for managing and directing all aspects of assigned departments in a fast-paced Warehouse Distribution Center to ensure customer service ...

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Lands End Customer Service information

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How much do lands end customer service jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for lands end customer service in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Lands End Customer Service vs Lands End Sales Associate?

AspectLands End Customer ServiceLands End Sales Associate
Primary RoleAssist customers with inquiries, returns, and product informationEngage customers in-store, promote products, and complete sales
Work EnvironmentCall centers, online support, or customer service departmentsRetail stores, in-person customer interactions
Required SkillsCommunication, problem-solving, product knowledgeCustomer engagement, sales techniques, product knowledge
Common EmployerLands' EndLands' End

While both roles involve working for Lands' End, Customer Service focuses on assisting customers remotely with inquiries and issues, whereas Sales Associates work directly in stores to engage customers and drive sales. Understanding these differences helps job seekers identify the right position based on their skills and preferences.

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What cities are hiring for Lands End Customer Service jobs?

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What states have the most Lands End Customer Service jobs?

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Lands End Customer Service jobs near you
Infographic showing various Lands End Customer Service job openings in the United States as of September 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

Sales Assoc - A

Pittsburgh, PA • On-site

Lands' End
Apparel and Accessories Stores • 5 - 10K employees
Learn more about Lands' Endexternal

$14.50 - $16.75/hr

Part-time

Re-posted 18 days ago

Lands' End rating

7.3

Company rating: 7.3 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

Job description

Position Summary
The Sales Associate is a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This position enhances the experience of our customers and drives profitable sales by providing product expertise and advanced selling skills. Sales Associates also assist in ensuring that both store and visual brand standards are being met.
Essential Job Functions (Employees must be able to perform the essential functions of this position satisfactorily. The requirements listed below are representative of the duties, knowledge, skills, and/or abilities required. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions.)
• Responsible for achieving both individual and store sales goals
• Greet customers promptly always putting customers' needs first; re-engage appropriately
• Work with store team at company sponsored outreach events
• Drive sales by utilizing approved consultative selling practices to identify customer needs and provide appropriate solutions: These can include suggesting outfitting options and related items to generate multiple unit sales, providing fitting room assistance, and participating in customer outreach activities
• Provide highest degree of customer service including; courteously and conversationally greeting customers, adjusting individual customer attention based on store traffic, and suggesting solutions based on customer interests and needs
• Create and maintain clientele books
• Stay current on all training material that will enhance associate's product knowledge
• Assist with floor sets
• Maintain excellent and brand appropriate visual / brand standards
• Ensure floor is constantly being replenished and re-merchandised as needed
• Maintain knowledge of Lands' End Web site navigation and leverages this option for customer solutions when the product is not available in the store
• Process customer transactions efficiently using the POS and online system, including sales, returns, exchanges, etc. in accordance with authorized procedures
• Assist in maintaining operational excellence both on the floor and in the back room including product processing and replenishment, setting promotions, executing markdowns, ensuring store cleanliness, and backroom and cash wrap organization
• Must follow all safe work practices, escalate unsafe conditions and report incidents.
Essential Skills
• High school diploma or General Educational Development (GED) required
• Previous experience in retail strongly preferred
• Skilled in Web site navigation
• Ability to follow written and verbal instruction and meet deadlines
• Excellent customer service and communication skills, written and verbal
• Passionate for fashion and the Lands' End brand
• Proven selling skills with strong emphasis on building a strong client base
• Strong styling, wardrobing abilities
• Availability and flexibility to work varied hours to support the needs of the business
• Ability to adhere to Lands' End Attendance program. For hourly full-time positions: Must be able to work a 40 hour work week and be available for overtime as business needs arise (e.g. peak season). For hourly flexible part-time positions: Must be able to adhere to hours scheduled based on specific business needs (e.g. increased availability for hours during peak season).
Essential Physical Requirements
• Extensive standing, walking, reaching, pushing/pulling, and working around sales floor and backroom
• Hang/fold merchandise
• Ladder climbing
• Operate POS register and computer
• Lift and carry up to 40 lbs.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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