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Lands End Customer Service Jobs (NOW HIRING)

Lands' End

Merchandise Manager - Swim

Dodgeville, WI · Hybrid

With a deep understanding of the Lands' End customer and brand heritage, you'll translate competitive, trend, and marketplace insights into swimwear that inspires confidence in and out of the water.

Lands' End

Merchandise Manager - Swim

Dodgeville, WI · On-site

With a deep understanding of the Lands' End customer and brand heritage, you'll translate competitive, trend, and marketplace insights into swimwear that inspires confidence in and out of the water.

Lands' End

Sales Associate - A

Novi, MI

$14.25 - $16.25/hr

Maintains knowledge of Lands' End products and services, along with current fashion trends to enhance level of customer service and generate sales * Performs markdown and other promotional activities ...

Lands' End

Sales Associate

Brookfield, WI · On-site

$13 - $17.75/hr

As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This position ...

Lands' End

Sales Associate

Frisco, TX · On-site

$13.25 - $17.75/hr

As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This position ...

Lands' End

Sales Associate

Garden City, NY · On-site

$14.50 - $19.50/hr

As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This position ...

Lands' End

Key Holder - B

Fairfax, VA · On-site

$14.25 - $17.75/hr

Position Summary This position represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This individual will also assist the Management ...

Lands' End

Sales Associate -

Cockeysville, MD · On-site

$13.25 - $18/hr

As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This position ...

Lands' End

Sales Associate - A

Novi, MI · On-site

$13.25 - $18/hr

As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This position ...

Lands' End

Sales Associate -Day Shifts

Exton, PA · On-site

$13.50 - $18.25/hr

As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This position ...

Lands' End

Sales Associate

Rochester, NY · On-site

$13.50 - $18.50/hr

As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This position ...

Lands' End

Sales Associate - A (Seasonal)

Hilo, HI · On-site

$12.75 - $17.50/hr

As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This position ...

Lands' End

Key Holder - B

Fairfax, VA

$14.25 - $17.75/hr

Position Summary This position represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This individual will also assist the Management ...

Lands' End

Sales Associate

Exton, PA · On-site

$13.50 - $18.25/hr

As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This position ...

Lands' End

Sales Associate

Burlington, MA · On-site

$17/hr

As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This position ...

Lands' End

Sales Associate

Minnetonka, MN · On-site

$14.25 - $19.25/hr

As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This position ...

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Lands End Customer Service information

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$10

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How much do lands end customer service jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for lands end customer service in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by Lands' End Customer Service representatives, and how are they supported in overcoming them?

Customer Service representatives at Lands' End often handle a variety of inquiries, ranging from order issues to product questions and returns. One common challenge is managing high call volumes during peak retail seasons while maintaining a positive and helpful attitude. To support representatives, Lands' End provides comprehensive training, ongoing coaching, and access to knowledge bases and escalation support from supervisors. Teamwork and regular feedback sessions also help representatives share best practices and find solutions to unique customer concerns.

What are Lands End Customer Service jobs?

Lands End Customer Service jobs involve assisting customers with their orders, returns, product inquiries, and general questions about the company’s offerings. Employees in these roles typically communicate with customers via phone, email, or chat to provide support and resolve any issues. They are expected to deliver friendly, efficient service while upholding Lands End’s reputation for customer satisfaction. These positions may require excellent communication skills, patience, and the ability to problem-solve. Training is usually provided to ensure representatives are knowledgeable about the company’s products and policies.

What is the difference between Lands End Customer Service vs Lands End Sales Associate?

AspectLands End Customer ServiceLands End Sales Associate
Primary RoleAssist customers with inquiries, returns, and product informationEngage customers in-store, promote products, and complete sales
Work EnvironmentCall centers, online support, or customer service departmentsRetail stores, in-person customer interactions
Required SkillsCommunication, problem-solving, product knowledgeCustomer engagement, sales techniques, product knowledge
Common EmployerLands' EndLands' End

While both roles involve working for Lands' End, Customer Service focuses on assisting customers remotely with inquiries and issues, whereas Sales Associates work directly in stores to engage customers and drive sales. Understanding these differences helps job seekers identify the right position based on their skills and preferences.

What job makes $10,000 a month without a degree?

High-paying sales roles, such as real estate brokers or insurance agents, can earn $10,000 or more monthly through commissions and performance. Skilled trades like certain construction or plumbing jobs may also reach this income level with experience, certifications, and a strong client base.

Is Lands End a good company to work for?

Lands' End Customer Service roles are generally considered stable with a focus on customer support skills and product knowledge. Employee reviews often cite a positive work environment and opportunities for advancement, though experiences can vary by location and management. It is advisable to research specific locations and roles for a comprehensive understanding.

What odd job pays the most money?

In general, some of the highest-paying odd jobs include specialized roles like commercial divers, air traffic controllers, and offshore oil rig workers, which often require specific skills, certifications, and sometimes hazardous environments. These jobs tend to pay well due to their unique demands and risks, but they also often involve irregular hours or challenging conditions.

What are the key skills and qualifications needed to thrive as a Lands' End Customer Service Representative, and why are they important?

To thrive as a Lands' End Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, order processing systems, and basic computer proficiency are important. Patience, empathy, and a positive attitude help you deliver exceptional service and resolve customer issues effectively. These skills ensure customer satisfaction, build brand loyalty, and contribute to a positive company reputation.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized surgeons, senior corporate executives, successful entrepreneurs, or certain consulting and investment banking positions. These roles often require advanced skills, extensive experience, and sometimes significant certifications or licenses. Income levels vary based on industry, location, and individual performance.
More about Lands End Customer Service jobs
What cities are hiring for Lands End Customer Service jobs? Cities with the most Lands End Customer Service job openings:
What states have the most Lands End Customer Service jobs? States with the most job openings for Lands End Customer Service jobs include:
What job categories do people searching Lands End Customer Service jobs look for? The top searched job categories for Lands End Customer Service jobs are:
Lands End Customer Service jobs near you
Infographic showing various Lands End Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 93% Full Time, 5% Part Time, and 1% Temporary. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.
Merchandise Manager - Swim

Merchandise Manager - Swim

Lands' End

Dodgeville, WI • Hybrid

Full-time

Posted 23 days ago

Lands' End rating

6.9

Company rating: 6.9 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

19th of 102 rated fashion retailers

Job description

This is a hybrid role with three weeks per month onsite (Mon. – Thurs.). The fourth week is fully remote. 

As a Merchandise Manager, Swim you will own and drive the swim category through the full product lifecycle bringing together a strong product point of view, deep understanding of fit and function, and disciplined business judgment. You will lead the development of brandright swim assortments that balance style, fit innovation, performance fabrics, and commercial results, while delivering against financial goals including demand, margin, ad ratio, and GMROI. With a deep understanding of the Lands’ End customer and brand heritage, you’ll translate competitive, trend, and marketplace insights into swimwear that inspires confidence in and out of the water. You will help shape the swim vision across seasons, ensuring assortments reflect evolving customer needs—from core bestselling silhouettes to newness driven by fabric innovation, fit enhancements, and emerging trends.

  • Partner with Senior/DMM leadership to set and execute the strategic vision for the swim category, identifying key items, growth opportunities, and seasonal priorities.
  • Own financial planning and performance for swim, including demand, margin, inventory productivity, and GMROI, driving both top and bottomline results.
  • Develop and quantify category strategies that align with divisional objectives, brand goals, and the unique seasonality of the swim business.
  • Lead the evolution of core swim programs while identifying whitespace opportunities in fit, coverage, fabrication, and functionality to inform future assortments.
  • Collaborate closely with Design, Technical Design, Product Development/Sourcing, Planning, Inventory, Creative, and Marketing partners to deliver cohesive, customercentric swim assortments.
  • Apply a strong point of view on fit, fabrication, performance features, and quality, ensuring swimwear meets Lands’ End standards and customer expectations.
  • Monitor marketplace and competitive swim trends including silhouettes, prints, fabrication, and sustainability and translate them appropriately for the Lands’ End customer.
  • Manage multiple projects from concept through execution, balancing seasonal calendars, timelines, and crossfunctional dependencies.
  • Communicate financial and product strategies clearly through effective written and verbal updates to leadership and crossfunctional teams.
  • Identify risks and opportunities, sharing timely insights and recommendations with merchandising and channel partners.
  • Coach and develop direct reports and the broader merchandising team through ongoing feedback, partnership, and leadership.

What We're looking for

  • 5–7 years of merchandising experience in a fastpaced retail environment, ideally within swimwear, apparel, or performance categories.
  • Demonstrated strength in assortment planning, trend analysis, and driving category growth through product strategy and execution.
  • Strong financial and analytical skills, with the ability to interpret sales, margin, inventory, and performance data to inform decisions.
  • Experience managing seasonal, fitdriven categories with multiple silhouette and fabrication complexities.
  • Omnichannel merchandising experience (digital, print, and retail) is a plus.
  • Clear, confident communicator with the ability to influence and align crossfunctional partners.
  • Proactive, solutionoriented mindset with a passion for innovation, customer experience, and brand integrity.
  • Highly organized, adaptable, and comfortable managing multiple priorities in a dynamic, deadlinedriven environment.

Why Lands' End?

  • Opportunity to shape and grow a core swim category for an iconic and trusted brand.
  • Collaborative, innovative culture with strong crossfunctional partnership.
  • Competitive compensation, benefits, and relocation support.
  • Hybrid flexibility with meaningful onsite collaboration.

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