Retail Supervisor
Richfield, MN · On-site
Position Summary This position represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This individual will also assist the Management ...
Retail Supervisor
Richfield, MN · On-site
Position Summary This position represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This individual will also assist the Management ...
Retail Sales Associate
Grand Rapids, MI · On-site
$13.75 - $16/hr
... Lands' End products and services, along with current fashion trends to enhance level of customer service and generate sales • Performs markdown and other promotional activities as needed • ...
Retail Sales Associate
Grand Rapids, MI · On-site
$13.75 - $16/hr
... Lands' End products and services, along with current fashion trends to enhance level of customer service and generate sales • Performs markdown and other promotional activities as needed • ...
Sales Associate
Novi, MI · On-site
$13.25 - $18/hr
Position Summary As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner.
Sales Associate
Novi, MI · On-site
$13.25 - $18/hr
Position Summary As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner.
Sales Associate
Burlington, MA · On-site
$17/hr
As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This position ...
Sales Associate
Burlington, MA · On-site
$17/hr
As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This position ...
Sales Associate
Lawrenceville, NJ · On-site
$14.75 - $20/hr
Position Summary As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner.
Sales Associate
Lawrenceville, NJ · On-site
$14.75 - $20/hr
Position Summary As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner.
Sales Associate
Dallas, TX · On-site
$13 - $17.50/hr
As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This position ...
Sales Associate
Dallas, TX · On-site
$13 - $17.50/hr
As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This position ...
Sales Associate
Fox Point, WI · On-site
$13.75 - $18.75/hr
* As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This position ...
Sales Associate
Fox Point, WI · On-site
$13.75 - $18.75/hr
* As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This position ...
Sales Associate
Lawrenceville, NJ · On-site
$14.75 - $20/hr
Position Summary As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner.
Sales Associate
Lawrenceville, NJ · On-site
$14.75 - $20/hr
Position Summary As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner.
Sales Associate
Brookfield, WI · On-site
$13 - $17.75/hr
Position Summary As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner.
Sales Associate
Brookfield, WI · On-site
$13 - $17.75/hr
Position Summary As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner.
Sales Associate
Garden City, NY · On-site
$14.50 - $19.50/hr
Position Summary As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner.
Sales Associate
Garden City, NY · On-site
$14.50 - $19.50/hr
Position Summary As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner.
Retail Supervisor
Richfield, MN · On-site
Position Summary This position represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This individual will also assist the Management ...
Retail Supervisor
Richfield, MN · On-site
Position Summary This position represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This individual will also assist the Management ...
Sales Associate
Niles, IL · On-site
$14 - $19/hr
Position Summary As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner.
Sales Associate
Niles, IL · On-site
$14 - $19/hr
Position Summary As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner.
Sales Associate
Middleton, WI · On-site
$14.50 - $19.50/hr
Position Summary As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner.
Sales Associate
Middleton, WI · On-site
$14.50 - $19.50/hr
Position Summary As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner.
Sales Associate
Exton, PA · On-site
$13.50 - $18.25/hr
Position Summary As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner.
Sales Associate
Exton, PA · On-site
$13.50 - $18.25/hr
Position Summary As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner.
Designer - Accessories (Hybrid from NY)
Manhattan, NY · On-site
$76K - $103K/yr
Experience translating trends into brand-right product for the Lands' End customer * Familiarity with global vendors, factories, and suppliers within the accessories space * Strong organizational ...
Designer - Accessories (Hybrid from NY)
Manhattan, NY · On-site
$76K - $103K/yr
Experience translating trends into brand-right product for the Lands' End customer * Familiarity with global vendors, factories, and suppliers within the accessories space * Strong organizational ...
Sales Assocociate
Fairfax, VA · On-site
$14.25 - $19.50/hr
Position Summary As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner.
Sales Assocociate
Fairfax, VA · On-site
$14.25 - $19.50/hr
Position Summary As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner.
Stock Associate
$15.75 - $19.75/hr
Position Summary As a Stock Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner.
Stock Associate
$15.75 - $19.75/hr
Position Summary As a Stock Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner.
Key Holder
Cincinnati, OH · On-site
$13.50 - $16.75/hr
... Lands' End products and services, along with current fashion trends to enhance level of customer service and generate sales • Performs markdown and other promotional activities as needed • ...
Key Holder
Cincinnati, OH · On-site
$13.50 - $16.75/hr
... Lands' End products and services, along with current fashion trends to enhance level of customer service and generate sales • Performs markdown and other promotional activities as needed • ...
Stock Associate
$15.75 - $19.75/hr
Position Summary As a Stock Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner.
Stock Associate
$15.75 - $19.75/hr
Position Summary As a Stock Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner.
The Co-op experience at Lands' End is a comprehensive development-based role, designed to ... Customer-focused, results driven, analytical. * Acute awareness of market trends (trend forecasting ...
The Co-op experience at Lands' End is a comprehensive development-based role, designed to ... Customer-focused, results driven, analytical. * Acute awareness of market trends (trend forecasting ...
Lands End Customer Service information
See salary details
$10.82 - $12.28
4% of jobs
$12.28 - $13.75
9% of jobs
$14.87 is the 25th percentile. Wages below this are outliers.
$13.75 - $15.21
15% of jobs
$15.21 - $16.67
20% of jobs
The median wage is $16.80 / hr.
$16.67 - $18.14
19% of jobs
$18.80 is the 75th percentile. Wages above this are outliers.
$18.14 - $19.60
17% of jobs
$19.60 - $21.07
7% of jobs
$21.07 - $22.53
4% of jobs
$22.53 - $23.99
2% of jobs
$23.99 - $25.46
1% of jobs
$25.46 - $26.92
1% of jobs
$10
$18
$26
How much do lands end customer service jobs pay per hour?
As of Aug 17, 2026, the average hourly pay for lands end customer service in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.
What is the difference between Lands End Customer Service vs Lands End Sales Associate?
| Aspect | Lands End Customer Service | Lands End Sales Associate |
|---|---|---|
| Primary Role | Assist customers with inquiries, returns, and product information | Engage customers in-store, promote products, and complete sales |
| Work Environment | Call centers, online support, or customer service departments | Retail stores, in-person customer interactions |
| Required Skills | Communication, problem-solving, product knowledge | Customer engagement, sales techniques, product knowledge |
| Common Employer | Lands' End | Lands' End |
While both roles involve working for Lands' End, Customer Service focuses on assisting customers remotely with inquiries and issues, whereas Sales Associates work directly in stores to engage customers and drive sales. Understanding these differences helps job seekers identify the right position based on their skills and preferences.
More about Lands End Customer Service jobs
What cities are hiring for Lands End Customer Service jobs?
Cities with the most Lands End Customer Service job openings:
What states have the most Lands End Customer Service jobs?
States with the most job openings for Lands End Customer Service jobs include:
What job categories do people searching Lands End Customer Service jobs look for?
The top searched job categories for Lands End Customer Service jobs are:
- Customer Service Representative Telecommunications
- Online Customer Service Tech
- Distribution Customer Service
- Contract Bart Customer Service
- Fvcbank
- Dhl Customer Service
- Associate Kaiser Permanente Customer Service Representative
- Director Spotify Customer Service
- Customer Service Training
- Optimum Customer Service Representative
Lands' End rating
6.9
Based on 33 frontline employees who took The Breakroom Quiz
22nd of 104 rated fashion retailers
Job description
Position Summary
This position represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This individual will also assist the Management team regarding limited administrational aspects of the store's operations.
This position enhances the experience of our customers and drives profitable sales by providing proactive sales assistance and support to customers.
Essential Job Functions (Employees must be able to perform the essential functions of this position satisfactorily. The requirements listed below are representative of the duties, knowledge, skills, and/or abilities required. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions.)
Skills
Essential Physical Requirements
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
This position represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This individual will also assist the Management team regarding limited administrational aspects of the store's operations.
This position enhances the experience of our customers and drives profitable sales by providing proactive sales assistance and support to customers.
Essential Job Functions (Employees must be able to perform the essential functions of this position satisfactorily. The requirements listed below are representative of the duties, knowledge, skills, and/or abilities required. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions.)
- Assume responsibility for store in the absence of members of management.
- Drives sales by utilizing approved consultative selling practices to identify customer needs and provide appropriate solutions; this can include suggesting outfitting options and related items to generate multiple unit sales, providing fitting room assistance, and participating in customer outreach activities.
- Provides highest degree of customer service; including courteously, conversationally greeting customers, adjusting individual customer attention based on store traffic, suggesting solutions based on customer interests and needs.
- Leads efforts to prepare stock, and sales floor assignments.
- Assist in the opening and closing of the store.
- Maintains knowledge of Lands' End website navigation and leverages this option for customer solutions when the product is not available in the store
- Processes customer transactions efficiently using the POS and online system, including sales, returns, exchanges, etc. in accordance to authorized procedures
- Maintains knowledge of Lands' End products and services, along with current fashion trends to enhance level of customer service and generate sales
- Performs markdown and other promotional activities as needed
- Coaches associates to stock replenishment and adhering to visual brand standards
- Adhere to all LP policies and procedures
- Must follow all safe work practices, escalate unsafe conditions and report incidents.
Skills
- Demonstrated leadership ability
- Capable of handling multiple tasks simultaneously
- Organized, self-motivated, decisive and supportive
- Excellent selling skills
- Ability to communicate effectively with customers and fellow employees
- Ability to receive feedback and take action when appropriate
- Ability to follow written and verbal instruction and meet deadlines on projects/tasks
- Flexible and adaptable to change
- Knowledge of Lands' End merchandise is strongly preferred
- Previous experience in retail strongly preferred
- Availability and flexibility to work varied hours to support the needs of the business
- Highly reliable and punctual
- Ability to adhere to Lands' End Attendance program. For hourly full-time positions: Must be able to work a 40 hour work week and be available for overtime as business needs arise (e.g. peak season). For hourly flexible part-time positions: Must be able to adhere to hours scheduled based on specific business needs (e.g. increased availability for hours during peak season).
Essential Physical Requirements
- Extensive standing, walking, reaching, pushing/pulling, and working around sales floor and backroom
- Hang/fold merchandise
- Ladder climbing
- Operate POS register and computer
- Lift and carry up to 40 lbs.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
What Lands' End employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Lands' End
Sourced by ZipRecruiter
Industry
Apparel and accessories stores
Company size
5,001 - 10,000 Employees
Headquarters location
Dodgeville, WI, US
Year founded
1963