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Lands End Customer Service Jobs (NOW HIRING)

Sales Associate

Exton, PA · On-site

$13.50 - $18.25/hr

As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This position ...

Sales Associate

Exton, PA · On-site

$13.50 - $18.25/hr

As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This position ...

Sales Associate

Lawrenceville, NJ · On-site

$14.75 - $20/hr

As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This position ...

Sales Associate - B

Kildeer, IL · On-site

$14 - $19/hr

As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This position ...

Sales Associate

Dallas, TX · On-site

$13 - $17.50/hr

As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This position ...

Key Holder - B

Fairfax, VA · On-site

$14.25 - $17.75/hr

Position Summary This position represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This individual will also assist the Management ...

Retail Sales Associate

Grand Rapids, MI · On-site

$13.75 - $16/hr

... Lands' End products and services, along with current fashion trends to enhance level of customer service and generate sales • Performs markdown and other promotional activities as needed • ...

Sales Assocociate

Fairfax, VA · On-site

$14.25 - $19.50/hr

Position Summary As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner.

Sales Associate

Niles, IL · On-site

$14 - $19/hr

Position Summary As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner.

Part-Time Sales Associate

Richfield, MN · On-site

$14.50 - $19.75/hr

Position Summary The Sales Associate is a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This ...

Key Holder

Richfield, MN · On-site

$14.50 - $18.25/hr

Brand - Maintains knowledge of Lands' End products and services, along with current fashion trends to enhance level of customer service and generate sales. Operations - Processes customer ...

... with the Lands' End customer. You will support the Merchant/s to take the category through the product development process where necessary. Specific responsibilities include running reports ...

Sales Assoc - A

Pittsburgh, PA · On-site

$14.50 - $16.75/hr

Position Summary The Sales Associate is a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This ...

Assistant Merchant

Dodgeville, WI · On-site

$45K - $65K/yr

... with the Lands' End customer. You will support the Merchant/s to take the category through the product development process where necessary. Specific responsibilities include running reports ...

Sales Associate

Richfield, MN · On-site

$14.50 - $19.75/hr

Position Summary The Sales Associate is a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This ...

Style seasonal looks that elevate Lands' End merchandise across catalog, e-commerce, and marketing channels. * Translate merchandising and design vision into cohesive, customer-relevant outfitting ...

Assistant Merchant

Dodgeville, WI · On-site

$45K - $65K/yr

... with the Lands' End customer. You will support the Merchant/s to take the category through the product development process where necessary. Specific responsibilities include running reports ...

Key Holder

Richfield, MN · On-site

$14.50 - $18.25/hr

Brand - Maintains knowledge of Lands' End products and services, along with current fashion trends to enhance level of customer service and generate sales. Operations - Processes customer ...

Style seasonal looks that elevate Lands' End merchandise across catalog, e-commerce, and marketing channels. * Translate merchandising and design vision into cohesive, customer-relevant outfitting ...

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Lands End Customer Service information

See salary details

$10

$18

$26

How much do lands end customer service jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for lands end customer service in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by Lands' End Customer Service representatives, and how are they supported in overcoming them?

Customer Service representatives at Lands' End often handle a variety of inquiries, ranging from order issues to product questions and returns. One common challenge is managing high call volumes during peak retail seasons while maintaining a positive and helpful attitude. To support representatives, Lands' End provides comprehensive training, ongoing coaching, and access to knowledge bases and escalation support from supervisors. Teamwork and regular feedback sessions also help representatives share best practices and find solutions to unique customer concerns.

What are Lands End Customer Service jobs?

Lands End Customer Service jobs involve assisting customers with their orders, returns, product inquiries, and general questions about the company’s offerings. Employees in these roles typically communicate with customers via phone, email, or chat to provide support and resolve any issues. They are expected to deliver friendly, efficient service while upholding Lands End’s reputation for customer satisfaction. These positions may require excellent communication skills, patience, and the ability to problem-solve. Training is usually provided to ensure representatives are knowledgeable about the company’s products and policies.

What is the difference between Lands End Customer Service vs Lands End Sales Associate?

AspectLands End Customer ServiceLands End Sales Associate
Primary RoleAssist customers with inquiries, returns, and product informationEngage customers in-store, promote products, and complete sales
Work EnvironmentCall centers, online support, or customer service departmentsRetail stores, in-person customer interactions
Required SkillsCommunication, problem-solving, product knowledgeCustomer engagement, sales techniques, product knowledge
Common EmployerLands' EndLands' End

While both roles involve working for Lands' End, Customer Service focuses on assisting customers remotely with inquiries and issues, whereas Sales Associates work directly in stores to engage customers and drive sales. Understanding these differences helps job seekers identify the right position based on their skills and preferences.

What job makes $10,000 a month without a degree?

High-paying sales roles, such as real estate brokers or insurance agents, can earn $10,000 or more monthly through commissions and performance. Skilled trades like certain construction or plumbing jobs may also reach this income level with experience, certifications, and a strong client base.

Is Lands End a good company to work for?

Lands' End Customer Service roles are generally considered stable with a focus on customer support skills and product knowledge. Employee reviews often cite a positive work environment and opportunities for advancement, though experiences can vary by location and management. It is advisable to research specific locations and roles for a comprehensive understanding.

What odd job pays the most money?

In general, some of the highest-paying odd jobs include specialized roles like commercial divers, air traffic controllers, and offshore oil rig workers, which often require specific skills, certifications, and sometimes hazardous environments. These jobs tend to pay well due to their unique demands and risks, but they also often involve irregular hours or challenging conditions.

What are the key skills and qualifications needed to thrive as a Lands' End Customer Service Representative, and why are they important?

To thrive as a Lands' End Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, order processing systems, and basic computer proficiency are important. Patience, empathy, and a positive attitude help you deliver exceptional service and resolve customer issues effectively. These skills ensure customer satisfaction, build brand loyalty, and contribute to a positive company reputation.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized surgeons, senior corporate executives, successful entrepreneurs, or certain consulting and investment banking positions. These roles often require advanced skills, extensive experience, and sometimes significant certifications or licenses. Income levels vary based on industry, location, and individual performance.
More about Lands End Customer Service jobs
What cities are hiring for Lands End Customer Service jobs? Cities with the most Lands End Customer Service job openings:
What states have the most Lands End Customer Service jobs? States with the most job openings for Lands End Customer Service jobs include:
Infographic showing various Lands End Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 93% Full Time, 5% Part Time, and 1% Temporary. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.
Sales Associate

Sales Associate

Lands' End

Exton, PA • On-site

$13.50 - $18.25/hr

Part-time

Posted 21 days ago


Lands' End rating

6.9

Company rating: 6.9 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

19th of 102 rated fashion retailers


Job description

As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This position enhances the experience of our customers and drives profitable sales by providing product expertise and advanced selling skills. Sales Associates also assist in ensuring that both store and visual brand standards are being met.
Positions are part-time, approximately 25 hours per week.
Job Responsibilities:
  • Drives sales by utilizing approved consultative selling practices to identify
  • customer needs and provide appropriate solutions; this can include suggesting
  • outfitting options and related items to generate multiple unit sales, providing
  • fitting room assistance, and participating in customer outreach activities
  • Provides highest degree of customer service; including courteously,
  • conversationally greeting customers, adjusting individual customer attention
  • based on store traffic, suggesting solutions based on customer interests and
  • needs
  • Maintains knowledge of Lands' End website navigation and leverages this
  • option for customer solutions when the product is not available in the store
  • Processes customer transactions efficiently using the POS and online system,
  • including sales, returns, exchanges, etc. in accordance to authorized
  • procedures
  • Maintains knowledge of Lands' End products and services, along with current
  • fashion trends to enhance level of customer service and generate sales
  • Performs markdown and other promotional activities as needed
  • Responsible for stock replenishment and adhering to visual brand standards.

Qualifications:
  • Excellent selling skills
  • Ability to communicate effectively with customers and fellow employees
  • Ability to receive feedback and take action when appropriate
  • Ability to follow written and verbal instruction and meet deadlines on projects/tasks
  • Flexible and adaptable to change
  • Knowledge of Lands' End merchandise is strongly preferred
  • Previous experience in retail strongly preferred
  • Availability and flexibility to work varied hours to support the needs of the business
  • Ability to stand for long periods of time
  • Ability to lift boxes up to 40 pounds

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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